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it was great. The car is lovely, so cute.
Thanks for your assistance with everything.
Yes everything went smoothly and i have insured the car with direct line, cause I'm their costumer for couple of years.
Your co worker Rachel Gouldingay was brilliant and patient with me and I could say if she wasn't chasing me I was going to hire a car from Arnold Clark.
Thank you for a great customer service.
Everything went like clockwork, got phone calls re. collection and delivery, and both were on time. Everthing form the day I made the enquiry has been excellent. Will contact you again when I need my next car Lease.
It's the first time we have gone with a contract hire arrangement for a car. The whole process through Fleetprices, was so much easier than buying through car dealerships.
The car arrived about 1 month earlier than expected. I was pleased to see it arriving on a transporter as we expected it to be driven from N Wales. The delivery chap was excellent as were all of the staff I dealt with from Fleetprices.
All in all, very pleased with the new car, our 6th Skoda over many years, and the service from Fleetprices.
Thanks for the email. I can happily say that the quoting was a dream! Nothing was too much trouble despite my moving the goalposts a number of times. Thanks Andy!!!!
The delivery arrangements went through flawlessly. Once again the delays were on my side!
Delivery was right on time to my offices.
One disappointment was the fact that there were no foot mats in the car. Not your fault and probably at extra cost from Volvo. Wish I had known though.
The car is also magnificent!
Be assured that I will recommend your company in the highest regard. Even more so if you could have a word with the car provider re the mats!!!!
Lawton Coopey - CMCA UK Ltd
My name is Simon Whitehead and I recently became a customer of Fleet Prices and wanted to provide some feedback on one of your team - Anissa Elmecheri.
I had spoken to four other companies before speaking to Anissa and it was unfortunately exactly what you expect, someone picking up the phone with no enthusiasm or personality, not listening properly and telling me I am the 100th person to call about a Golf R today. Then Anissa responded to my enquiry and we spoke on the phone. What a breath of fresh air! I really got the sense she was excited to speak to a new customer and understand my needs and what I was looking for. Engaging, informative and a lovely person to speak too.
I have never leased before and was a little nervous and unsure but all my questions were answered perfectly. Each time Anissa said she would call or send an email it was on time – this makes a huge difference and I feel a valued customer. I actually had a cheaper quote that I found during my ongoing conversations with Anissa but decided on Fleet Prices based on the service and confidence Anissa gave me.
As a sales manager myself I would not hesitate in hiring someone of her calibre and if my team of 15 were all like her, I am sure my quarterly bonus would be through the roof!
Please share this feedback with her and give her the recognition she clearly deserves!!!
Hello Steve ,
Just a quick line to let you know how impressed I have been with fleet price services.
From day one I dealt with Elena who was very proffesional and nothing was too much trouble for her, she kept me informed throughout the process up to delivery and was a pleasure to work with.
This was my first time purchasing a lease vehicle and have been very impressed the way it has been dealt with by Elena and your company.
I would have no hesitation in recommending yourselves, and I will certainly use you again in the future,
thank you once again
Your people were fine and very friendly and helpful so thank you for that. However, I am less than enamoured with the car company as I had to pay £3.00 because they had not paid Royal Mail the correct amount to return my license. It is not the money but the principle as they made me scan my credit card twice even though they had my signature on the hire agreement, my license and my cheque that I sent them. I understand they have to be quite careful but I did think this was a bit over the top. I have now got the car and I am very pleased with it so thank you once again.
Sorry for not updating you sooner, particularly after you worked so hard supporting me and answering all my questions prior delivery
I have to say I am very happy with my new car. I always like to wash the car to check the car fully and get to know it.
The car is complicated and spent a while with the manual and still think I need more time to get to know it.
I have also used your web site to take out GAP insurance after you provided the link to me
I have to say you and Leo have offered an outstanding service and would not hesitate in recommending your company
I am confident if I need guidance during my contact term you will be able to support me
I would be happy to respond to any email for the the director of you company
Thanks for the email, the service offered by your company and Leo in particular has been most welcomed.
Leo has gone above and beyond and we eventually got my car.
I will remember this next time I order a vehicle and will be in contact when my current lease is coming to an end.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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