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Thanks for the e-mail. With regard to your request for feedback, I am very happy with the service that Fleetprices provided. I dealt with Leo, and the date that he gave me for delivery of the A180 when I first enquired back in January of early June was spot on. I was kept informed of progress of my order and my car was delivered on time, to my door - I don't think you can get better than that. Although I wasn't at home, the delivery driver took time to explain the car's key points to my wife, though as she doesn't drive I think most of it went over her head!
I have recommended you to one of my colleagues, though he is only tentatively looking at the moment, but I will definitely recommend Fleetprices if the subject of leasing comes up in future.
Would just like to say that overall it was a very easy experience, I was kept up to date very regularly with the progress, any questions I had were promptly answered and the car arrived at the time stated. The handover was very easy and quick and I would definitely return to you if I do this again. This was my first time leasing a car and what could have been a daunting process was in fact very straightforward.
Thank you all for the recent delivery of my new vehicle (Ford Fiesta ST-Line).
Delivery went smooth last Friday and I'll hopefully speak to you in 18mths time.
Thank you for your email - I think everything went well, it seemed to drag out a bit towards the final month, considering I think I placed the order in December and didn't get the car until April, but that wasn't an issue for us, timing was actually spot on as I sold my car 3 days previous.
But yeah - 10/10 if I was asked to rate.
I'd be more than happy to share my experience with Fleet Prices.
Having leased cars previously I was somewhat prepared for what to expect and already knew the make and model I required so it really all come down to finding the best deal available.
I hit the usual comparison sites and made contact with several of your competitors to get the best deal, I have to say I was left very underwhelmed when my emails were not responded, quotes came back that did not math those on the website and generally a lack of confidence in their abilities.
I am pleased to say that Fleet Prices really stepped up and managed to secure a very competitive quote based on a new order Audi A4. Not only that, I was fortunate enough to have Andy arrange the details and I have been really impressed with his engagement, motivation and transparency throughout. A phone call was followed up with an email, he kept me fully updated throughout the process.
I have already recommended you to a number of friends and colleagues based on this experience and look forward to future discussions at lease expiry.
Many thanks and please pass on my gratitude to Andy, and if possible make sure a drink finds it way to him this Christmas as he truly deserves it on this engagement.
I'm a returning customer. I was happy with the service I received from Anissa before and very happy with her and Jessica this time round.
Yes the car arrived yesterday, all went well.
My wife is very pleased with it!.
Thanks for your help with everything :-)
Have a good weekend
Thank you for your email requesting feedback on my experience with Fleet Prices.
I am happy to say that this is the second time in 6 months we have used Fleet Prices and again the customer services was first class, every time I called with a concern the girls on the end of the phone were fantastic. James at the beginning was very helpful and informative. When the lease's on both cars runs out, I will be looking to Fleet Prices for a great deal again.
Yes everything went smoothly and i have insured the car with direct line, cause I'm their costumer for couple of years.
Your co worker Rachel Gouldingay was brilliant and patient with me and I could say if she wasn't chasing me I was going to hire a car from Arnold Clark.
Thank you for a great customer service.
Many thanks for your email.
Delivery went well on Thursday, and we've been enjoying getting to know the new car over the weekend.
The service from Fleet Prices has been excellent right from the start, thanks to James in no small part. Any other time I've needed to contact your team they've always got back to me quickly and with a helpful answer.
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