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It all went very smoothly. Carl found me the exact model and spec I wanted for just under my budget.
Your staff answered all of my first time business leaser questions very efficiently.
The car was delivered by a very friendly chap.
I wouldn't hesitate to recommend Fleet Prices to colleges, friends and family.
The one thing I would advise is to plan early if you want a specific model.
I sent a thank-you to Rachel, and said I was very happy, and would recommend you to others. I was looked after extremely well by Rachel, and was dealt with on an individual and personal basis, rather than feeling like just another customer / transaction.
I'm very happy with the car. In fact it appears I have the latest 'Ultra' A6 model with S-Tronic rather than the CVT multitronic auto that was current at the time of ordering. Although the same retail OTR price as the superseded car, it seems like a bonus to get a slightly more efficient, powerful car with a better gearbox than I was expecting!
The car was driven from Swindon by a very nice gentleman who, despite arriving early for an afternoon delivery, was happy to wait for me. I had a BMW lease car delivered a couple of weeks previously which was trailered to me but I don't mind as long as it arrives clean with a little fuel.
Michael Tomlin dealt with my order and was always helpful and polite. I had a very prompt reply to my initial enquiry and subsequent emails were dealt with very promptly. This won my custom. I find the website quite nice to navigate. It did seem to take an inordinate time to approve the finance though. Far more than I have ever encountered with other lease cars and I have a very good income and credit rating. A BMW I leased with another company took a fraction of the time and the process started at the same time. Once approved the car was actually delivered a little earlier than estimated so, overall, I am a happy customer.
I did question the initial document fee which seemed excessively high compared to other lease brokers. Due to the time it took to approve finance, this was actually reduced at my request to the fee comparable to your competitors. I also had some slight concern as your company is not BVRLA registered. I would recommend you do register if you can to reassure future customers.
Overall, I am delighted with my A6 which was delivered on time and with the latest spec. I would recommend your company without hesitation. But perhaps look to change your Credit check company!
My thoughts are: great, exactly as advertised. I work in Ecommerce and I'd also like to compliment the people that built your search engine it is the most user-friendly one of any I've tried. Simple to filter without having to load a new page.
Thanks for this and I'll definitely be considering Fleet in a few months for my new lease and possibly one for my wife.
Thanks Steve. Service I received throughout the process was great – Anissa went above and beyond the call of duty and was very keen and quick to help.
Similarly, the team I dealt with once my car was on order were very helpful. Quick to update me on progress and good at resolving issues with the finance company when paperwork was wrong etc.
All in all, a great service. Thank you very much.
The car arrived on Thursday. I got the first chance to drive it today. Its seems like a great car, and we are very happy.
All the best
Good Morning Steve,
We are really happy with the car, everything in the whole process has run very smoothly including the delivery. The whole thing has been stress free.
I'd like to say how good Anissa has been in the process keeping me up to date with all developments in a timely manner and always quick to respond to any queries I've had. Very good customer service.
If I know of anyone who wants to go down the leasing route I will quite happily recommend yourselves as a very good option
Hello Steve, just wanted to give some feedback on my experience with Fleetprices. Mostly everything has been very good, the initial sales with Mike was very good i was then handed over to the support team this i was a little disappointed with, not many updates when there was something to update me on. I was told an expected delivery date but suddenly the car had been registered almost a month early but i had not been told of the progress. so that was a shame. unfortunately the car was delivered with the wrong wheels on which is still in a process of being sorted out, i would like to say that Mikes help with this problem ,i could not ask for more he would ring and update me even if there was no new information and reassure me he would do all he could. I would use Fleetprices again and would also recommend you.
Many thanks Jane Scott
I just leased a car recently for my daughter. I would just like to say thanks for a first class service delivered by your team and in particular Ashley. I will gladly recommend Ashley and your company to anyone interested in leasing a car.
Just wanted to drop a note to say the car arrived yesterday and I'm really pleased with it.
Also to thank you for your assistance in arranging this deal for me. Due to work I have had to conduct most of the arrangements via email, you have always got back to me promptly with any queries I have had and on numerous occasions left voicemails with me to ensure I was up to date. You're effort in identifying a car with the exact spec I was looking but with a much reduced waiting time has made an immeasurable difference.
Once again, thank you for your excellent customer service and helpful attitude throughout this process
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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