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Good morning Steve,
Thanks for reaching out and following up. I am really pleased with the car and I have to say everything from the point of receiving quotes right through to delivery has been spot on. I would also like to give Mike Tibbs a specific mention, he was absolutely fantastic and went the extra mile for me during the quote and order process, he's a credit to your business.
I've passed details of Fleetprices on to a number of colleagues and know some orders have already been placed through them. I'll continue to recommend you.
I really appreciate all your help with this and communication has been superb. I will certainly be recommending you.
I have to say the whole process from beggining to end was faultless.
From my first contact with Mike Tibbs to the support from the girls in the followon team and the car delivery everything went without a hitch.
I approached 4 lease companies and Fleet Prices gave me the best quotation with, by far the simplest process.
Many thanks to all the team at Fleet Prices for their great help and support.
I'd like to thank your team and especially Leo for very positive purchase experience. when I approached Leo I was not quite sure who you guys were, how the process works and what are the associated risks. however Leo's professionalism, prompt and informative responses (and some checks I had to run myself) helped to alleviate my concerns to the point I was ready to order.
unfortunately, by that time, the deal that I chose and had in mind was no longer relevant. I was obviously somewhat disappointed by missing on the car that I had in mind but was now looking for alternatives, when Leo called me back with a much better offer on a similar car!
Pre-Sale - Excellent (Leo)
Sale - Excellent (Leo)
Post sale (documentation) - Very good (various sources though - Leo, Support team, Hitachi)
Delivery - Excellent (was deliver by my local mini dealer, to my home)
Price - Excellent.
Overall, I'm very happy with the purchase and the experience and will be coming back when the need arise for a new car.
Thanks and kind regards,
From beginning to end the service was excellent had no problems whatsoever and I am delighted with the vehicle, it was everything I asked for and would highly recommend your company to other people. Thankyou very much for your superb service.
I LOVE my car! Thank you for all your help with it!!! Much Appreciated!
Just to say that the car arrived at 9am this morning.
I am very pleased with it.
The level of service from yourself and fleetprices.co.uk has so far been exceptional and has exceeded my expectations based on experiences with other leasing companies.
I hope to be able to sort out Sheena's car before October and will hopefully you will also be able to facilitate my next purchase.
Yes happy with service.
Elena was great, putting up with our delays and changes of mind. Please thank her for us.
Your customer service team also provided very good service, particularly with regards to my husband and I being unable to master the 'electronic signature' option on the agreements!
Car seems excellent, so thanks again
Yes I am very happy with the car and the service provided by Fleetprices and Craig. For me the fact that Craig and the support team kept me informed at every step of the way, was invaluable. Too many companies these days do not do this, therefore in my opinion , the service provided exceeded superb.
Many thanks and I will certainly be using you guys in the future.
First time leasing for me whole process was made easy and smooth by steve at fleetprices.Car was delivered on the day on time.very pleased with the service would not hesitate to use them again.cheers Allan
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