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I came across your company on the internet and so you could say it was pretty random! What I liked initially was how clear the information was and that I could see what the fees were and had the ability to review each model and see what was included, the specs and the optional extras. When I made an initial enquiry the response time was good and the team was helpful. Sam made a good impression and I was able to build a rapport with him on email easily. He was always super helpful and remained responsive along the whole way.
When I made the order and was handed over to your service department they were also pretty good and I had a couple of confused emails but Rebecca was brilliant and again could not be more helpful. When the delivery went wrong she was on it straight away and stayed late to make sure I had been contacted by Mercedes and was happy with their resolution.
Overall your teams are polite, responsive and helpful. The buying experience was simple, straight forward and totally painless.
I would certainly recommend you.
Very happy with the experience, and looking forward to working with you in the future. I am not interested in GAP insurance Thankyou.
Just wanted to let you the car arrived safely this morning and I am absolutely delighted with it.
I also wanted to thank you for your kind assistance throughout the process it has been much appreciated. I would have no hesitation in recommending both of you in the future and I'll catch up with you in three years for an Audi S5 Sportback!
I was very happy with the service the team provided. It was efficient and stress free. I ordered my car and then waited for delivery!
Thanks for your help so far.
Also I could not be happier with my car!
Thanks for your email.
Everything's great everything so far.
Everything as expected on delivery, and very happy with the car.
Also, would like to thank you all for the service so far, great communication throughout and very happy with the outcome.
I will certainly look into the GAP insurance for piece of mind.
Thanks for the follow up email. My new car was delivered a advertised and I'm very happy with it.
Thanks to the team for all your help.
Hello, the service that fleet prices delivered was fantastic from start to finish, constant updates, smooth transaction, everything has been spot on, thanks a lot.
Everything went perfectly, leo also gave me a call which I appreciated.
I will recommend fleet prices to others.
Yes all has gone very well thanks, in fact better than expected. Your team were easy to contact , easy to deal with and were able to deliver the car quicker than expected. I wasn't offered GAP insurance so have sourced it myself. FYI it was only £113 for two years
cover. I did ask your team but about GAP but they didn't offer it to me for some reason , something I am sure you will wish to rectify 😄
I have already emailed Mike Tibbs to thank him and the team. I am a Director of a recruitment agency and I told him once that I wished some of our team were as efficient as he was in maintaining contact!
I will recommend you to other people without hesitation.
And the car is fab!!!
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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