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Just wanted to thank you for the smooth problem free transaction with supplying my farther in laws car.
He's delighted and still spending hours working out how to operate all the gadgets in the car.
Many thanks, appreciated.
Good to hear from you, all is fine with the car, I was more than happy with the service you provided. You were always prompt in replying and always a pleasure to speak to and I will be more than happy to use the service you have provided again, in fact I was going to ask you what happens when the vehicle lease comes to an end.
I would like to stay on a lease hire but I would like to go back to a convertible, I am really missing it now the sun has come out a little :-) How do we plan so that there is no cross over period between leases? am assuming I have to keep this car until the 24 month period is over and I am assuming there will be a waiting peiod for a new car to be ordered and delivered.
Car arrived nice and early on Friday. All ok with car.
Thanks again for all your help
Apologies for the delayed response. I didn't get a chance to drive the car till this weekend but thoroughly enjoyed it!! It's a lovely car.
Thanks ever so much for your help with this. As you know this was our first time leasing but you were very willing to answer our queries promptly and clearly, which helped sooth out any concerns we had.
I felt we had clear instructions and direction from you throughout the process. Also, we were very keen to have the car before Christmas so are really happy that this was possible.
Yes thank you very much. The whole process ran smoothly from the initial through to the delivery of the car. Mike was very helpful and was quick to answer all my queries as well as the support team. Thank you for all the help.
Sorry for the delay in replying, but I kept your mail in anticipation that I would get a chance to reply as some stage. I can offer the following comments:-
1. I used the internet to find leasing companies, so your presence on contracthireandleasing.co.uk was where I found you.
2. I found Rachel easy to deal with, prompt at getting back to me regarding availability and generally very helpful all round
3. The finance application process was not too onerous and acceptance granted quickly
4. Delivery arrangements fitted in around the collection of my previous car with no issues, which saved me some hassle
5. The car was delivered early on the due day with no issues
6. Subsequent to delivery, Rachel has dealt promptly with a few queries for me, though I have a minor problem with the service interval computer which was not reset prior to delivery (I've emailed Rachel about this).
Hope this is of use - my overall experience was good and I would definitely consider using you again next time round.
Im really happy with the way your company dealt with my enquiry and delivered the car. Leo was particularly patient and always willing to help.
There was one hiccup with an incorrect Reg number being sent to us, but apart from that it all went very smooth.
Yep, delivery was all good. I got a phone call with time on Wednesday evening and they arrived about 5 minutes before that.
Very happy with the car, certainly glad to end the wait!!
Thanks for all of your help and for keeping me updated.
I email you with regard to Anissa Elmecheri, We just wanted to say what a credit to your company she is.
Anissa has been a wonderful help and has made the contract hire process an easy and stress free process.
We have got the exact car we wanted down to the finest detail !
She has answered every question quickly and thoroughly, irrelevant of how ridiculous the question and late the email has been sent.
She has dealt with everything professionally and quickly and we have been amazed how quickly the car has been ordered and delivered.
We have already passed her details onto two other people who are interested in contract hires and will continue to do so.
Please congratulate her on being a valuable member of staff.
Thank you Anissa and Fleet Services.
Emmi Moules and Lee Purdy
Emmi Moules & Lee Purdy
Car arrived at 10am apparently, Vanessa signed for it.
She just called saying she really loves it, it looks great and is just what she wanted.
Big thank you to you by the way.
Very professional and conscientious throughout, I am more than happy to recommend you to anyone, if I get involved in any conversations about leasing will definitely give your details out.
Again, many thanks.
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