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I'm extremely happy with the car and the level of service from your team was exceptional. There was an issue with collection but nothing to do with your arrangements.
Euril Michael Turner
Everything went really smoothly. It was great that I could change the address before confirmation to my work address. The driver arrived early at 10am, friendly and showed me all the controls.
Thank you for your email.
The service that I have experienced throughout the whole process has been fantastic. Fleet prices came recommended as my husband also leased a car from yourselves.
Aneesa was incredibly attentive from the beginning, returning emails on time and keeping me informed throughout. The administration team were equally professional, ensuring that all of the correct paper work was issued and that the car was delivered on time.
I have already recommended leasing from fleet prices to family and friends.
Many thanks for your email. I would like to say thank you to yourself and Elena for your help in obtaining our new car. The hand over went really smoothly, and the driver arrived just after 9 am on the morning of delivery.
We are very pleased with the car and getting used to driving it now. We would like to thank Elena for all her help over the last few months.
Thanks for your email.
Experience was great - I have to say, Elena was fantastic - ever so helpful, always very prompt in replying to my emails/calls and all round knowledgeable salesperson - definitely a strong asset to your team.
I would highly recommend your company to a friend.
Just thought you'd like to know that we received the car and it was all fine.
It really is a great car, very spacious and sounds very solid.
Had great fun getting used to the controls etc, and we're looking forward to some fine driving.
Thanks again for all your help.
I have emailed Anissa today and confirmed that delivery of the car all went smoothly and arrived at 10.00am on Friday. Really pleased with the car and service received from Fleet Prices.
Thanks for this follow-up. The whole experience has been exceptional, every member of your team I've had to interact with has always been on top form. I've passed particular praise onto your support team via Wyn for their consistently timely and informative updates during the delivery process.
For an end to end process which clearly involves a great deal of third parties and communication between them all, you've clearly got a well refined workflow in place which really does shine through.
I very much look forward to having the pleasure of using your services again in the future.
Yes delivery went well, new car is lovely :)
Thanks once again
I had a great experience dealing with Fleet Prices.
My main point of contact since day 1 was Beverley Rawlinson and she was incredibly helpful and lovely to deal with. I have recommended your company to a few colleagues this week.
The service was excellent. If I was to be picky and mention anything worth improving, you could set customers expectations more out at the start of the process. For me it would have been good to know the process timeline from placing the order to receiving finance docs to 14 days for delivery as a long distance sale.
Apart from that all good.
Thanks you for giving me the option, however I do not require GAP insurance
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