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I was very happy with everything Anissa was more than helpful in getting me a good deal and I was kept informed well and all queries I had were answered near enough straight away! This is the second time I have used FleetPrices and have also recommended them to others.
Apologies for the delay in replying I have just been a little busy at work. I'm really enjoying the car.
Delivery was perfect on the day, being first thing in the morning which gave me a day to explore the vehicle and get used to it.
I would like to thank all of your team and in particular Leo who dealt with the process of the order, and all my enquiries. Leo was professional and courteous throughout all my dealings, responding quickly to both emails and telephone calls. The only downside was the slight delay in obtaining the vehicle which was in fact down to the forms from Arval which in my opinion were not fully explained in the email from Arval, this is also due to me not using ecosign documents previously and my own error in the completion of the form.
Overall it has been a great experience and I have been happy to recommend your company to other colleagues due to the professional service I have received.
I would again like to thank your team and specifically Leo for such a smooth transaction and I will certainly come back for another vehicle once this lease is concluded.
It gives me great pleasure to tell you how delighted we are with our car and the service we have received from your organization. Please pass on my thanks especially to Rebecca and Rachel who pulled out all the stops to get our car delivered as soon as possible.
My next door neighbour is in the market for a SUV so I took him out in the Kodiaq. He now tells me that is definitely the car he wants and has taken your details, we could soon have two Kodiaq's on Manchester plates side by side in our road!
So very many thanks again
My name is Simon Whitehead and I recently became a customer of Fleet Prices and wanted to provide some feedback on one of your team - Anissa Elmecheri.
I had spoken to four other companies before speaking to Anissa and it was unfortunately exactly what you expect, someone picking up the phone with no enthusiasm or personality, not listening properly and telling me I am the 100th person to call about a Golf R today. Then Anissa responded to my enquiry and we spoke on the phone. What a breath of fresh air! I really got the sense she was excited to speak to a new customer and understand my needs and what I was looking for. Engaging, informative and a lovely person to speak too.
I have never leased before and was a little nervous and unsure but all my questions were answered perfectly. Each time Anissa said she would call or send an email it was on time – this makes a huge difference and I feel a valued customer. I actually had a cheaper quote that I found during my ongoing conversations with Anissa but decided on Fleet Prices based on the service and confidence Anissa gave me.
As a sales manager myself I would not hesitate in hiring someone of her calibre and if my team of 15 were all like her, I am sure my quarterly bonus would be through the roof!
Please share this feedback with her and give her the recognition she clearly deserves!!!
Sharon and I are very pleased with the car and would particularly like to thank Rachel for giving such excellent service from the start right through to the delivery.
Thanks Rachel, yes all delivered fine, very happy with the service
Thanks for your help
I was more then happy with all of the help and advice i received from all of your team Carl and the support team who helped me with any questions i had and were more than happy to help. I would recommend you to anybody wanting a lease car thanks alot.
I have been really impressed with the service I received all round from Fleet Prices. Mike couldn't have been more helpful and advised and looked into every detail of the car being ordered. I would not have any reason to look elsewhere for my next lease and have already recommended a friend to Fleet Prices.
I will like to say that the procedures and the service was quite satisfactory.
Personally it was an experience of trust and reliable customer service.
I will recommend to anyone.
Vehicle hasarrived and we are very pleased with it. Worth the long wait!!
Pete and Esther
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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