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I am very happy with the car thank you. James was very helpful and the person who delivered the vehicle was lovely, very informative and helpful with the car.
Just to confirm that the car was delivered this morning. Pristine condition and everything that I had expected. Great looking, excellent quality and a fantastic drive. I'm still working my way through all the different settings.
The only negative feedback would be that I wasn't given a delivery time. So I was taken by surprise to arrive at work at 8.15am to see that the car had been delivered and our Security Guard was moving it to a parking bay. Fortunately, myself and Dennis share an interest in cars, so he was more than happy. It would have been nice to know so I was in work for delivery though.
Finally, I wanted to say thank you to you for your prompt, efficient, friendly and polite service. It's been a complete delight dealing with you and Fleetprices. As someone working in customer service I think I know excellent service when I receive it - and I've definitely received it!
Thank you for all your assistance and hope to deal with you again in 4 years time.
Delivery went well and very happy with the new car!
Will be in touch if we need anything! Thanks for all your help
Sorry for not letting you know, but yes received it fine and all is well. I'm really enjoying driving it! Thank you.
Thank you for the email. I am very happy with my first Honda.It's a beautiful car and something completely different to anything else on the road.
Having had to cancel a previous lease order with a different company due to their poor customer service I found Fleetprices where definitely a cut above.
I found the process went smoothly from the initial conversations with James (who was very helpful and patient) right through to the Support Team who kept me informed all the way.
The only comment I would make is I assumed that the car would be delivered on a flatbed and not driven to me so the car had mileage on it already. It's not a criticism just more of an observation.
Fleetprices admin fee is quite high compared to other lease companies however that is made up for with fantastic customer service.
Service was excellent throughout. Queries always answered promptly and delivery flawless.
Just a quick thank you for your excellent service. The car has been delivered as promised.
Please remember Trevors car goes back in May so put us in your diary when we need to order the new one.
Thanks for the email.............car arrived 8:30am Monday morning........wife delighted,
not had a look in!!!!
All went well, there were no mats in the car which was surprising but we can buy some separately.
Really pleased with the 2 cars we have leased with yourselves and I have recommended a few friends and colleagues to you as well.
Everything went to plan, very happy.
Great support and comms from all your team including Leo, Rachel and Rebecca.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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