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> This is the first time we've leased so the process was completed new.
> From the initial contact with Anissa to the delivery of the car I received constant updates from the sales team who were first class throuought.
> The gentleman who delivered the vehicle took time for me to check the car &was most courteous.
> I've received follow up emails from Anissa ensuring I was happy with the car which I thought was great customer care!
> With reference to GAP insurance ,looking at the agreement with the leasing company they seem to cover GAP within the contract.
> I'd definitely recommend your company & look forward to another car from your company.
> Kind Regards
Everything is perfect with the car!
I have a very happy wife :-)
Driver who came up with the car I'm sure his name was Dave?! Hope got that right. Was a gent and even took the time to show me some of the features of the car. Was happy to drop him at Aberdeen train station.
If I can send some business your way I will. And not just for the £50!
Been a pleasure and good chance we will be back when this lease ends.
I am in possession of car now.
Amazing Christmas present thank you so much.
Thanks for getting in touch and I can confirm we have been absolutely delighted with the service from you guys.
We were looked after from initial phone call through to delivery by Elena Parker who has been brilliant and always answered any questions whilst assuring us at every stage of the process (we were first time leasers so this was all new to us!).
Elena has been friendly, professional, always getting back to us promptly and is a credit to the company offering customer service of the highest standard. Even though there were a couple of hiccups (allow shortage at the factory so not your fault) she was on the ball, took control and sorted everything and kept us in the picture. She then liaised with Steve Walmsley at Lookers (who was equally brilliant) and between them, they went out of their way to ensure we had delivery on our chosen date, even though this meant extra work for them to re-juggle customers expectations and source a vehicle of the same spec in time for us.
Finally our vehicle delivery was excellent with the driver offering great customer service and again provided a friendly, nothing a problem attitude. And of course the car is excellent too!
The whole experience has been excellent and everyone has been brilliant to work with and we will recommend the company to all our friends and relatives. You will be the first company we ever think of for any vehicle leasing needs in the future.
So a big thank you to all involved and for offering such brilliant service with the highest level of customer care and attention to detail.
Keep up the great work and please pass on our sincere thanks to Elena, Steve and delivery driver.
Sorry for the late reply. Busy times here...
I have only good things to say. Very good experience all round. Leo is brilliant.
... And I'm driving my dream car...
We were very impressed with the service- thanks
Good communication and delivery came when promised
Dan & Samantha Herridge
It couldn't have been any easier
Chris was very helpful and a genuine good guy
was a great ex and even after I changed my mind about model of car things were still very smooth
Support team were great also
Stress and hassle free I will never go back to a dealership to buy a car
Ive told everyone at work and the golf club what an absolute joy it was to deal with your company
And was the cheapest contract I could get the car for by far
This is how getting a new car should be done
Your staff are q credit to your company
Thanks scott Marshall
We're delighted with the car, it's exactly what we hoped for and more. Dave and Jessica who I was dealing with were very helpful and answered any questions I had quickly. As this was the first time I have leased a car I am really happy I chose to go down this route and would definitely consider doing so again.
Everything went really smoothly. It was great that I could change the address before confirmation to my work address. The driver arrived early at 10am, friendly and showed me all the controls.
Yes the Qashqai arrived yesterday whilst I was at work. It looks great and drives really well - but I have only seen/driven it in the dark as yet! That is the problem with changing a car at this time of the year- I have to wait for the week-end.
Thanks so much for all your work and patience, especially in the early decision stages when I couldn't sort a colour out! This has been the 4th lease car I have had and you have made the administration for me very easy.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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