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Yes - the car arrived and everything is great - many thanks for your help.
Just to let you know everything has worked out fine and as I said the other day, the car is far better than I expected. Jim Cronin at Harrison's has been great, as has the driver Bernie, who delivered the car. Nothing was too much trouble and given the time and lack of information from Ford Europe, this was very welcome. Please pass on my thanks to them both.
I have to say that given the circumstances, Fleetprices, principally through yourself, have been superb and I'd like to thank you for such sterling work against all the odds. Particularly putting up with a grumpy old bas...d like me, well done and thanks again. I've copied Steve Marston in, because I think he needs to know how well you handled everything and to let you all know I would certainly recommend Fleetprices to anyone. I should caution, that might not include Ford and if you have any contacts with the top people, feel free to let them know how I feel, irrespective of who good the car has turned out. I do think Ford have done themselves a disservice.
Anyway, enough of the negatives, you guys did really well, thank you again.
Kind regards Rob
I was very happy with the arrangements, delivery,etc. Look forward to enjoying the vehicle for the next 4 years
The car arrived earlier in the week and everything is good with it.
Thanks again for all your help with this. The service has been excellent.
May I take this opportunity to say that you have been fantastic throughout the whole process, knowledgeable and prompt to reply, a real credit to the company.
Good afternoon Steve,
I'd like to share feedback on Anissa over the past 2-3 months since I ordered a Seat Leon.
Anissa is extremely organised, efficient and overall a pleasure to deal with. She is always ahead of the game and responds immediately with any queries that I have. Nothing is too much trouble for her.
I manage a customer services function and great customer service is my priority…. I wish I had twenty Anissas in my team – she is exceptional!
Please share with her how pleased I have been with the service that she has provided……I'm sure this isn't the first email you've received singing her praises and it surely won't be last J
many thanks to Fleetprices for arranging my new car. As in the past, the service I received from Anissa, Claire and Sara was super.
You have an excellent team.
Thank you again and best wishes,
Sorry I haven't got back to you sooner, Keith and I are so pleased with the new car, we have been out showing off.
We are even more impressed with the service we received from Fleet prices. Everyone was so helpful and polite, we cannot praise your staff enough. Please pass on our thanks to them, even the driver Kevin who delivered the car was very polite and helpful. Once again a very big Thank You to you all and we will be singing your praises to all our family and friends
Regards Sue& Keith Preston
Sue & Keith Preston
Many thanks for your email. I would like to say thank you to yourself and Elena for your help in obtaining our new car. The hand over went really smoothly, and the driver arrived just after 9 am on the morning of delivery.
We are very pleased with the car and getting used to driving it now. We would like to thank Elena for all her help over the last few months.
All went very well with the delivery and the chap who delivered it was very polite and helpful. We are very pleased with the car.
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