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Thanks for your answer machine message. Yes the car was delivered and I am very pleased with it. It's lovely to drive and very smart. Thank you for all your help and support in getting me to this point!!
I have spoken with Lee and he is hoping he will have space on a transport next week to collect the car. So fingers crossed that all happens.
Thanks again Anissa for all your help - like I said before I have really appreciated it. You are great at your job!
I really appreciate all your help with this and communication has been superb. I will certainly be recommending you.
The delivery went well thank you and the car is great! Thanks for all your assistance.
Would just like to say that overall it was a very easy experience, I was kept up to date very regularly with the progress, any questions I had were promptly answered and the car arrived at the time stated. The handover was very easy and quick and I would definitely return to you if I do this again. This was my first time leasing a car and what could have been a daunting process was in fact very straightforward.
Thank you for your email. I am extremely happy with the car and commend all your staff for making the whole process smooth and trouble free. I would have no hesitation in recommending Fleet Prices for your friendly and efficient service. Big thank you to Ashley for his help and clarification with any questions I had. I must thank the delivery driver too for his communications regarding the delivery.
Yes the delivery went very well, fantastic service, the lady on the transporter was very helpful and polite, the car is lovely just what we wanted, so far we are delighted with the car. Very impressed with your all round service, Peter White has been dealing with us and has been very helpful and prompt with any replies to queries we've had, first class. I do have some work colleagues who have shown an interest in your products and may be considering a lease so will find out in the new year, many thanks again and a merry Christmas to you all,
Annabelle and Alasdair
Thank you for your email. The car is wonderful and the delivery was as smooth as Barry Whites vocals!
I have had a stellar experience which has been achieved with superb communication, swift responses and realistic expectations. The fact that my car was delivered a month earlier than expected was a much welcomed surprise. All credit to those involved in making this happen. I am a very happy & satisfied customer!
You will definitely be highly recommended and I hope to use your services again in the future.
Thank you for your offer but, I have purchased GAP insurance on the day I received my car at a very competitive rate.
Thanking you kindly for all of your teams service.
Have a lovely weekend
Apologies for the delay in replying I have just been a little busy at work. I'm really enjoying the car.
Delivery was perfect on the day, being first thing in the morning which gave me a day to explore the vehicle and get used to it.
I would like to thank all of your team and in particular Leo who dealt with the process of the order, and all my enquiries. Leo was professional and courteous throughout all my dealings, responding quickly to both emails and telephone calls. The only downside was the slight delay in obtaining the vehicle which was in fact down to the forms from Arval which in my opinion were not fully explained in the email from Arval, this is also due to me not using ecosign documents previously and my own error in the completion of the form.
Overall it has been a great experience and I have been happy to recommend your company to other colleagues due to the professional service I have received.
I would again like to thank your team and specifically Leo for such a smooth transaction and I will certainly come back for another vehicle once this lease is concluded.
Ref your e mail after delivery, At first we found that the whole experience of Leasing a car a little daunting but with the help
of Anissa the whole thing was quite simple,
We are very pleased with the Car and the service you provided and would not hesitate to recommend your company to
anyone at any time.
The delivery was on time and the driver was very helpful and considerate.
I am looking into the possibility of GAP Insurance in the near future.
In the meantime we thank you once again and have a happy Christmas.
With best regards
Margaret and Peter Cook
Margaret & Peter Cook
The car is everything we expected and more. We as a family are very pleased with it so far.
This is the first car that we have leased, so it was a little bit of a minefield as to who to consider using. I have a couple of friends who currently lease cars, so they recommended the company that they use. I did my own research also and your company was one of 5 that I made a basic enquiry to.
From the initial replies that I received, your company appeared to be the most professional and very competitive, so a tick in 2 boxes straight away for me personally.
As for the customer service I received, it was superb from start to finish. In fact I honestly can't remember the last time that I received such good service. Even when Anissa temporarily looked after my order, she was fully up-to-speed with my requirements and dealt with me like I was her client.
I have to say that as and when I come to look for a new leased car, I shall be returning to you straight away, without h
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