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Just wanted to let you know that the delivery today went great, and the car is everything we expected and more, thanks for a great service and I will be definitely recommending you and Fleetprices to anyone who might be interested.
Delivery went smoothly thank you and arrived as expected. Perhaps a bit petty however would have been nice to have taken delivery of a gleaming new car, as opposed to one plastered in mud and dirt, little things i guess.
From start through to the end of the process Leo was absolutely superb - a credit to yourselves. I honestly think other people would have given up (we were late with a few steps of the process) and the deal would have fallen flat.
Wouldnt / wont think twice about using you when this deal comes to an end.
Thanks again, and please thank Leo for his tireless work on this, like ringing from his family holiday to keep things running smoothly..
Have a nice xmas
Overall very happy with the experience. This is the first time that I have used Fleetprices and indeed the first time I have taken on a car through a leasing scheme (I have had company cars for the last 20 years). I chose Fleetprices on the recommendation of Richard Marston.
A couple of comments that I hope will taken in the spirit in which they are offered (to improve an already good service):
- I would have liked to have been kept better informed on the status of the delivery date, and
- For me as a first time user, more easily accessible information regarding what my own obligations were would have been helpful; e.g. that I had to arrange for the insurance.
However, Craig Charlesworth was always very courteous, helpful (and patient!!) and I would certainly use Fleetprices again and recommend them to friends.
With my thanks and best regards,
The delivery was excellent in all respects. I'm very pleased with the car thank you.
Leo was great at helping us through the lengthy delay. An excellent job again!
Everything is fine thank you! The delivery company you use are excellent the driver even stopped to help install the sat nav! Brilliant customer service!
I am very happy with everything and the delivery did go smoothly. Leo was very helpful, as he was last time too, which is why I repeated my business with yourselves.
Thank You Katharine,
The whole process of leasing the car through yourselves has been superb, I was delighted with the communication throughout and the delivery was ahead of schedule. I have expressed my satisfaction to family and friends and hopefully they will take advantage of your company.
Much Appreciated Neil McKinven
Yep, delivery was all good. I got a phone call with time on Wednesday evening and they arrived about 5 minutes before that.
Very happy with the car, certainly glad to end the wait!!
Thanks for all of your help and for keeping me updated.
It was a fast efficient professional service. Rachel was brilliant and a pleasure to deal with.
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