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Hi Steve, yes I am happy with the car and the delivery process went smoothly. Leo was very helpful and prompt in his responses to my queries and also helped me in selling my old car. A great service, and would recommend to family and friends.
Just a quick email to say thanks for great service from your team.
I'm pleased to say my VW arrived as promised and in fact was a few days earlier than the first date we were given back at the point of order.
The handover process was fine and the driver even wiped the car over so it was spotless for us.
Expectations for the car were high. Having said that, this VW is replacing my old 2007 model and will only be my fourth car in the last 21 years (all have been VWs), but this will be my first brand new one!
Thank you for making contact.
I am very, very happy with my new car although I am still trying to work out how to drive it – got stuck in traffic this morning and was surprised to discover it was a Stop/Start affair!!!
I would like to thank your company, especially Leo Nicodemou, for the help and assistance re leasing my Qashqai Hatchback 1.6 DiG-T N-Connecta [Comfort Pack] 5dr . I stumbled across Fleet Prices whilst googling leasing companies and I am so glad I found you. Leo was lovely to work with and I trusted him immediately. He was unbelievably patient with me as I dithered over the model and the colour. We exchanged many emails and had many telephone conversations and he was incredibly helpful and knowledgeable about the specifications and colour offerings of both the Nissan and other makes. He was also very understanding when I changed my mind once one order had gone in, not batting an eyelid when I decided to upgrade the spec at the last minute and had to complete new paperwork.
I would also like to congratulate your Support Team – they, like Leo, are extremely friendly and kept me updated all along re the registration number for the insurance and very helpfully changed the delivery date for me to fit in with my work schedule. I was very impressed with the responsiveness of both Leo and the Support Team – I never had to chase up for a response to emails as they were very reactive.
All in all, a very positive experience and I would have no hesitation in recommending your company to other people.
Many thanks and kind regards
Yes thank you, we have received the car and am very pleased.
Thank you so much for all the assistance of the team in finding me the right car for a great price, you have been great. A special thank you to Carl for all the emails and calls and making everything run smooth.
Many thanks and kind regards
Melissa Kendall Manser
My thoughts are: great, exactly as advertised. I work in Ecommerce and I'd also like to compliment the people that built your search engine it is the most user-friendly one of any I've tried. Simple to filter without having to load a new page.
Thanks for this and I'll definitely be considering Fleet in a few months for my new lease and possibly one for my wife.
I was very happy with the service James gave us and the deal was really good you came up with. I get this car for my Dad and he is delighted.
I was very happy with the full service, I was kept up to date with the progress and any questions I had were answered quickly.
It felt like a very personal service and I would be more than happy to use fleet prices again.
In terms of the experience I would say it was first class, Michael Tomlin took my initial request for information and ensured I had the required quotes and any further support information very efficiently. He also worked under my constraints being available by e-mail only most of the time as I was busy deploying various services in different areas around the country and not always available by phone.
He was as honest as he could be - I probably could have found a better deal but he came across as the more professional and therefore trustworthy of the pool I was dealing with at the time. All arrangements went smoothly and he was able to answer what probably seemed like obvious queries in a timely manner and without fluster.
The delivery went smoothly, it was early and to be honest I was still abed, but the chap waited a few minutes for me to rise, showed me around the vehicle and pointed out the controls of note, access to the boot etc and we walked around - in the rain - to confirm all was well.
As mentioned to Michael in a note last night, the vehicle is a huge hit not only with myself for the quality and driving experience, but the family are very much enamored by it - more so even than the most recent Scirocco which previously held the top position.
To date then nothing but a positive experience all round from Fleetprices and Mercedes, and if asked I will certainly recommend your services.
Good morning Anissa
Delivery went well of the new car they were with us by 10 am.
I love it.
Thank you for all your help again with sorting this.
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