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Just to say the vehicle arrived today and my wife and I are delighted with it.
I'd like to take this opportunity to thank you for an excellent, well guided service with friendly and patient support through the fairly complex business of setting up this contract. As a beginner to this way of obtaining a vehicle I found this most helpful. Thank you also for your reassurance that you will be there for us during the life of contract if any issues should arise. Again, this continuity and single point of contact is further reassurance to us.
I would and will certainly recommend your services to friends, family and colleagues looking for a good deal and good service.
Thank you for your email.
I must say that since submitting my enquiry and Andy subsequently calling me, the whole process has been pretty much stress free. Andy has kept me informed with progress throughout and he is a real credit to your team. Please pass on my thanks to him.
I found out about Fleetprices through a neighbour of mine who suggested I take a look at the range of vehicles and offers you had on your site and following my experience, I would have no hesitation in further recommending you guys to my family and friends too.
In my particular case, there was a small issue over the delayed delivery of the vehicle and outstanding goodwill gesture from the dealer as recompense, but that in no way has spoiled my overall experience. Indeed your Support Team are following this up for me and keeping me informed of progress. They, too, are all very efficient, courteous and professional. Once again, my thanks to them as well.
Thanks again and wishing you and your team every success for the future.
Thanks for your email.
Everything's great everything so far.
Everything as expected on delivery, and very happy with the car.
Also, would like to thank you all for the service so far, great communication throughout and very happy with the outcome.
I will certainly look into the GAP insurance for piece of mind.
I’ve dealt with Steve Marston and the Fleet Price team since March 2010 and during this period I’ve enjoyed a high level of customer service. They leave nothing to chance, ensuring I was completely comfortable with everything from vehicle spec to delivery dates.
My second contract expires in June 2014 but I’ll be discussing my next car options with Steve from the January and I look forward to continuing my relationship with them.
I used to contract hire vehicles for my company back in the day and always found it the most efficient and cost effective method of funding cars.
I have never had a personal lease but have wanted to go this route for quite some time as I believe it takes all the hassle out of car purchase and more importantly changing vehicles. My son used Fleet Prices a couple of months ago and recommended that I give your company a go as he found the whole experience far less stressful and efficient â€“ how right he was!!
Right from the quotations through to delivery the whole process was efficient, business like, friendly and was a massive cost saving against the ubiquitous and hard sell of the PCP (what a con) now being offered by dealers. I was kept in the picture the whole time and delivery and handover was right on time. What a pleasant experience â€“ so much so that I have ordered my wife's new car through yourselves and am awaiting delivery in the next couple of weeks.
The only down side was the reaction of the local dealer where I test drove the vehicle who unbelievably said that had he known I was considering a Personal Lease he wouldn't have let me have a test drive!!
loving the new car, drives like a dream. was delivered 2 days before i was going away so didnt need to hire a car.
thank you again for everything
Yes thank you very much. The whole process ran smoothly from the initial through to the delivery of the car. Mike was very helpful and was quick to answer all my queries as well as the support team. Thank you for all the help.
Yes all in all everything was fine. There was some confusion regarding my deposit payment - I thought it would automatically be taken out by direct debit but that wasn't the case and I was on holiday when it had to be paid - so there was a delay on the delivery, but the people I dealt with were all very helpful and sorted everything out as quickly as they could - so very pleased and would use you again.
Let me know if you need anything else.
The pickup went really smoothly, and Leo was really helpful throughout the full process - from quotations, advice on alternatives , securing the car and ensuring delivery was on a date suitable for me. Although price is always a driver in this type of transaction, I was impressed with the service and will mention this to friends and colleagues when they are considering car options.
Both Nicola and I have been happy with every aspect of the service so far. Your responses have been prompt and professional and the speed of service has been very impressive. We were truly surprised at how quick the process has been. The delivery driver was very professional too and most importantly the car is excellent in every way, exactly what we wanted and Mercedes make a fantastic car.
Thank you for all your help.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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