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Thank you Leo for all your patience and support in guiding me through the process of a personal lease car hire. The customer support you provided was second to none! Even better was the fact you managed to get my car delivered earlier than expected. What a great start to my weekend! I'm really delighted with the car and the deal! I shall be recommending you to all my friends and colleagues.
Thank you for your email. I would like you to know what a pleasure it's been doing business with Anissa. Throughout the whole process she has been thoroughly professional, helpful and efficient.
Unfortunately the delivery did not go quite to plan, mainly due to the driver not ringing me in advance of his arrival and leaving the petrol tank almost empty. However, Anissa swiftly dealt with this and also arranged a fuel refund for me. Thanks to the fantastic service I've had from her I wouldn't hesitate to recommend your Company to others and would certainly use you again in the future.
Thanks for the email. Yes everything was fine with the delivery. Have been so pleased with the service from Fleet Prices. I've never leased a car before so wasn't sure what to expect but I found the service both from Anissa and the support team refreshingly helpful, personal, attentive and responsive. I have already recommended you to some colleagues, and wouldn't hesitate to use you again in future.
Thanks for all your help. The car was delivered promptly and I've enjoyed it very much since its arrival.
Hello Steve ,
Just a quick line to let you know how impressed I have been with fleet price services.
From day one I dealt with Elena who was very proffesional and nothing was too much trouble for her, she kept me informed throughout the process up to delivery and was a pleasure to work with.
This was my first time purchasing a lease vehicle and have been very impressed the way it has been dealt with by Elena and your company.
I would have no hesitation in recommending yourselves, and I will certainly use you again in the future,
thank you once again
I have received the C class Mercedes and I am extremely pleased with the vehicle. This is the first time we have purchased the vehicle in this manner as we normally purchase all our vehicles outright and have been pleasantly surprised at the efficiency of service we received. Leo was very knowledgeable and helped us through the process answering all queries we raised and even the person who delivered the vehicle was courteous and took the trouble to explain about the vehicle and we would have no hesitation using your company again should we wish to lease a further vehicle.
From the start of the process to the very end the service I received was excellent, all emails I sent asking questions where answered within the working day, usually within half an hour at times. The process was easy to understand and I'm extremely happy with my new car. 100% would recommend
Following your last email I would like to say what a pleasure it's been doing business with your company. From the first quote to delivery nothing was to much trouble. I felt all the staff I spoke to wanted to help and they were always very professional. I would recommend fleet prices to any one.
Service from your end in terms of the calls and mails was excellent. Rochelle (and others) were great when we had the “log incident” when it seemed to be me versus the dealer, so that support was much appreciated.
Katharine was great during the initial setting up process and her response times are second to none. I haven't seen a better deal on the car yet either, so I would certainly come to FP again if we go the leasing route next time.
Good to hear from you, all is fine with the car, I was more than happy with the service you provided. You were always prompt in replying and always a pleasure to speak to and I will be more than happy to use the service you have provided again, in fact I was going to ask you what happens when the vehicle lease comes to an end.
I would like to stay on a lease hire but I would like to go back to a convertible, I am really missing it now the sun has come out a little :-) How do we plan so that there is no cross over period between leases? am assuming I have to keep this car until the 24 month period is over and I am assuming there will be a waiting peiod for a new car to be ordered and delivered.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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