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Just a quick email to thank Leo and the team for all their help with my new car. The process has been so trouble-free and painless and the care was delivered to me last week.
Thanks for your email.
So far, so good! The car is lovely. A very nice chap delivered it yesterday morning.
Will let you know if any questions. Thanks for all your help, it's been a pleasure dealing with you.
Alex & Richard
Hi Anissa sorry I did not get back. All went ok and on time . Absolutely love the car . Thanks for all your help .
From the very moment on sunday evening when we completed a quote request on your website we were really pleased with the potential of having such a nice car and ultimately hassel free motoring.
The very next morning and just after 8am we received a reply from Anissa with a really competitve quote and some excellent information around next steps in the whole process of completing the finance application down to estimated delivery time of the car.
This put our minds at ease as we are first time leasers! So we were quite anxious around how it all works and the pros and cons etc. I have to say that the level of customer service which we received from Anissa was out of this world. She communicated clearly and concisely and the timeliness of her replies and the level of professionalism has certainly resulted in fleetprices gaining a customer for life. We have been truly blown away with the service and are over the moon with the car.
I have advised of a slight paintwork scratch to Anissa this morning and am awaiting a reply but this has not impacted my views of the service which we have received.
We are very happy customers and have shared your website with friends already who are looking for similar deals. Well done!!
Matt and Jodie
Matt & Jodie Millar
Yes I can confirm that service up to date and handover has been satisfactory.
In fact your sevice and assistance could not have been better. Right from the very first phonecall, your customer service has been excellent.
We would have no hesitations in recommending you or using you next time!
Car was delivered this morning, very impressed with it – just a quick email to say thanks for all your help over the last few months.
Speak to you in about 18 months!
ADAM FOX MBA
Steve the whole experience has been good from Leo to Claire on the support team,Iwas kept in the loop at all times.So I have been really happy,one issue slightly spoilt it,The Evoque was delivered at 8.30am and I was told the Tiguan was a first job for the pick up driver,obviously I wanted to go out and drive my new car but couldn't as I may have missed the pick up of the Tiguan.I called the company at.11.30am and was told the driver would be with me within a couple of hours.At 2.45pm I called again and was told the driver would not be with me until between 5 and 6pm.I was due in work at 5pm so I had to wait for my wife to come home and give her the Tiguan keys,The guy turned up at 6pm.Apart from that all was fine the Tiguan was spotless no charges,whoever gets the Tiguan will get a lovely motor.
Just to say in the main I found the whole process was handled very well by Anissa was a fluid delivery date but I understand that was VW but I will using fleet prices again when this current lease is due to expire
Yes everything went smoothly regadring the delivery. I have been very impressed with level of service provided particularly form jessica who has been great, answered all querries promplty and her communication has been very good. as for GAP insurance i have already sorted that out on delivery.
Thank you both again
Kind regards Ian
Everything went to plan, very happy.
Great support and comms from all your team including Leo, Rachel and Rebecca.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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