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I did get a great service and very fast turnaround of my vehicle ( about 3 weeks ).
Kind regards Ashley
Many thanks for your email and yes, the delivery went very smoothly and I'm delighted with the vehicle!
Overall, my experience with you guys has been fantastic. I judge this on the way you always respond to emails and you answer my queries effectively. Yes we came across a few bumps (more confusion really) but as soon as I addressed them, you would enquire and resolve for me.
The only slight issue I may raise would be where at the period before delivery I was informed on a weekly basis that my vehicle would be ready 1-2 weeks from a certain date. A week before the certain date (6th April) I was informed that the date was now in fact the 28th April with no explanation. I had to enquire to find out what was going on. In fairness I was given a good explanation, it was just the fact I had to find out myself rather than being informed straight away.
In the grand scheme of things, the above wasn't really an issue at all, as I said, your service was fantastic and I'm really pleased. I just want to give you my overall, exact experience.
Many thanks once again and I'm sure if I need to contact Beverley, she'll be more than helpful as I'm used to with your company.
I was more than happy with the level of service I received. Called and emailed the team a few times and they were very helpful.
Everything went perfectly, leo also gave me a call which I appreciated.
I will recommend fleet prices to others.
Hi Steve - excellent service throughout so thanks very much. Will be in touch if any probs.
Sorry late reply but not much to comment other
than i am happy at present with things and the
the delivery went fine.
Thanks to those at Fleetprices who started the process and saw it
Everything was very smooth thank you, a great customer experience and overall I am very happy.
Thank you very much for your friendly, efficient and smooth experience while leasing the car 'nothing was too much' for you from the beginning. I felt that i was valued as a customer and you never failed to deliver even when i kept changing my about different car.I felt you were honest and approachable throughout the process. This goes to Jessica too who was efficient and very accommodating. Many thanks.
Yes new car came today, thank you very much for your service, very efficient and nice people to deal with, please do not hesitate to contact me a couple of months before this lease expires as I would gladly give you my business again
Thanks very much
delivery was fine yesterday and I'm delighted with the car (and the service you provided of course!). I would definitely recommend you to anyone looking for a lease deal and I'll be back in three years for a refresh.
Many thanks for all your help, you made the whole process seem very simple.
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