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Thank you Steve. Delivery went smoothly and I am very happy with everything including the service from Fleet Prices. If you can find a way to reduce the lead time between order & delivery, that would be even better. I understand you are at the mercy of the manufacturers.
Oli Thomas ACCA BSc.
In reply to your email I can honestly say that I was very
impressed with the speed & complete handling
of your company in dealing with
the lease of the Skoda Citigo, right from the enquiry to delivery everything
was dealt with superbly by Peter White his communications with myself were
faultless, & I wouldn't hesitate
to recommend your company to anybody in the
Regards Ken Elkins
From beginning to end the service was excellent had no problems whatsoever and I am delighted with the vehicle, it was everything I asked for and would highly recommend your company to other people. Thankyou very much for your superb service.
Thanks everything went smoothly, car delivered promptly on agreed date.
Very happy with my experience, would use your company again when the contract comes to an end, found the service to be excellent and friendly. Leo was excellent in helping with the few issues we had and a thanks must go out to him.
My new car was delivered on Friday and I wanted to say thank you for helping organise everything for me. I am very happy with the Kia and will definitely be recommending Fleet Prices to my friends.
Thanks Steve. Service I received throughout the process was great – Anissa went above and beyond the call of duty and was very keen and quick to help.
Similarly, the team I dealt with once my car was on order were very helpful. Quick to update me on progress and good at resolving issues with the finance company when paperwork was wrong etc.
All in all, a great service. Thank you very much.
Just to let you know everything has worked out fine and as I said the other day, the car is far better than I expected. Jim Cronin at Harrison's has been great, as has the driver Bernie, who delivered the car. Nothing was too much trouble and given the time and lack of information from Ford Europe, this was very welcome. Please pass on my thanks to them both.
I have to say that given the circumstances, Fleetprices, principally through yourself, have been superb and I'd like to thank you for such sterling work against all the odds. Particularly putting up with a grumpy old bas...d like me, well done and thanks again. I've copied Steve Marston in, because I think he needs to know how well you handled everything and to let you all know I would certainly recommend Fleetprices to anyone. I should caution, that might not include Ford and if you have any contacts with the top people, feel free to let them know how I feel, irrespective of who good the car has turned out. I do think Ford have done themselves a disservice.
Anyway, enough of the negatives, you guys did really well, thank you again.
Kind regards Rob
I just wanted to let you know the car was delivered yesterday and I'm really pleased with it. Thanks for persevering, I think it's been worth the wait. It should also keep me out of your hair for 18 months.
I only have one question on the maintenance. I haven't received any information from Arval on how this works or contact details should any maintenance be required. Should they send me something?
I'd like to thank your team and especially Leo for very positive purchase experience. when I approached Leo I was not quite sure who you guys were, how the process works and what are the associated risks. however Leo's professionalism, prompt and informative responses (and some checks I had to run myself) helped to alleviate my concerns to the point I was ready to order.
unfortunately, by that time, the deal that I chose and had in mind was no longer relevant. I was obviously somewhat disappointed by missing on the car that I had in mind but was now looking for alternatives, when Leo called me back with a much better offer on a similar car!
Pre-Sale - Excellent (Leo)
Sale - Excellent (Leo)
Post sale (documentation) - Very good (various sources though - Leo, Support team, Hitachi)
Delivery - Excellent (was deliver by my local mini dealer, to my home)
Price - Excellent.
Overall, I'm very happy with the purchase and the experience and will be coming back when the need arise for a new car.
Thanks and kind regards,
Everything is good and I'm over the moon!! Rachel was fantastic from start to finish and smoothed over any issues. Much appreciated.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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