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The car is great and the gentleman who delivered it was very polite and courteous as everyone who I have dealt with have been.
The whole experience has been stress free, I don't know why we haven't done this before now. Already considering our second car but will just need to get the twins up and about first.
Many Thanks for all your help and hope to be in touch soon with a new order and will definitely recommend you.
I had a great experience using Fleet Prices. From choosing and customizing the car to delivery everything went very smooth and anyone I contacted at Fleet Prices was more than helpful.
I would definitely use your services again in the future and would recommend you to anyone.
Sorry I did mean to get in touch but was really busy yesterday!! Everything was fine with the delivery and the car looks great we are really pleased with it.
Thank you for all the help in sorting this.
Hi Steve, everything went smoothly and the car is more and better than expected.
Thanks very much.
Service from your end in terms of the calls and mails was excellent. Rochelle (and others) were great when we had the “log incident” when it seemed to be me versus the dealer, so that support was much appreciated.
Katharine was great during the initial setting up process and her response times are second to none. I haven't seen a better deal on the car yet either, so I would certainly come to FP again if we go the leasing route next time.
From beginning to end the service was excellent had no problems whatsoever and I am delighted with the vehicle, it was everything I asked for and would highly recommend your company to other people. Thankyou very much for your superb service.
Good Evening and thank you for your email.
Before receiving a call back from Fleet Prices, I had been into many garages. My experiences of going into garages was awful! I was laughed at for saying that I was looking to pay a low deposit and rental due to the budget I had. A salesman from VW actually laughed and said 'We don't sell them without engines or wheels, although you could make a hole under the drivers seat and put your legs through and run!' Another garage who were preparing a quote for PCP scheme on a C1 were avoiding telling me the interest rate and trying to hide behind the flat rate. When I finally got the interest rate out of them it was 15% APR. I found in all the garages if I asked a question I could not get a straight forward answer!
However, my experience with Fleet was totally different. If I asked a question, I got a straight quick answer. The process was great from the start to finish. I would definitely (and have) recommended you.
Thank you for your email - I think everything went well, it seemed to drag out a bit towards the final month, considering I think I placed the order in December and didn't get the car until April, but that wasn't an issue for us, timing was actually spot on as I sold my car 3 days previous.
But yeah - 10/10 if I was asked to rate.
Much appreciated, no issues with delivery and will certainly recommend your service to others.
I have another vehicle that comes up for renew in January so will be back in contact soon
I dealt with Rachel Gouldingay in your team right the way through, from my first telephone enquiry, having been passed the deal by a colleague who has also taken delivery of an A6 back in March. It was always going to be a long lead in and I think that helped keep the cost/deal down as not many could/would wait 4 months. In the end it was more than 7 months and this was down to Audi changing the to the ULTRA engine, so for my extra 3 months wait I was rewarded by the new engine.
I was a little concerned and was guilty of pestering at times, but Rachel was very customer focused 'sold' the further delay to me and kept me informed of progress despite it being hard for her to find out herself. With June specified I settled myself to that meaning the end on June and I heard from Rachel right at the beginning of July, I had to re-do some paper work for Audi finance, to reflect the new engine and the car duly arrived as specified PM at 12.30. That part also went well and the delivery man was most helpful.
I hope Rachel is around in two years' time to find me another great deal.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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