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I am very pleased with the car and its was delivered exactly when I was advised.
Mike has been really good all the way though explaining everything from Finance contact/documents to how the payments work.
I am extremely happy with my experience through Fleet pricing and have already recommended 2 of my colleagues who are currently looking at upgrading their cars.
Sorry for the delay in replying. The Christmas break and our holiday has set me back a little....
So to my experiences of leasing a car. Overall I would have to say very positive. Right from the start I found your web-site to be extremely useful, giving as it does the chance to play with options (diesel v petrol or 24,36 or 48 months etc). After my first tentative enquiry when Anissa phoned me back I felt reassured by her professional and friendly approach. As you may know I was after a first car for my daughter as a X-mas present and had left it a bit late. However Anissa was able to source a suitable car for me and kept me fully in touch with all stages to enable us to complete just before X-mas.
The car was delivered exactly on schedule by a very friendly man from the dealership in Kendal.
I've never leased a car before but following this experience I feel confident that when the time comes soon to replace my wife's car we'll be taking the lease option and FleetPrices will be our first choice enquiry.
Yes it arrived safe and sound thank you. It's excellent.
I am emailing to give some feedback to yourselves and more specifically for the lady I dealt with, Anissa.
The whole process was smooth and Anissa is a really nice lady. So helpful and approachable, always being understanding, acting urgently on my behalf and keeping constant communication throughout the order process.
One of the nicest customer services representatives I think I've ever dealt with. She's a hugely positive example to your company and certainly deserves praise for her pleasant demeanour. My remembrance of her 'pleasantness' is what made me come back to look at ordering another vehicle this time round!
So thanks to the company and especially her. I hope you'll give her the praise she deserves, she does a very good job.
Yes all in all everything was fine. There was some confusion regarding my deposit payment - I thought it would automatically be taken out by direct debit but that wasn't the case and I was on holiday when it had to be paid - so there was a delay on the delivery, but the people I dealt with were all very helpful and sorted everything out as quickly as they could - so very pleased and would use you again.
Let me know if you need anything else.
I am pleased to inform you that the car was delivered on Friday afternoon and I am very pleased with it.
I would like to thank your company for the smooth process from start to finish. In particular, your colleague Anissa who responded very quickly and efficiently to any queries I had, with a friendly and polite approach.
I am very pleased with the service I have received from Fleet prices .
Many thanks for your help and assistance, I can definitely recommend your company to friends and family.
I would like to say that I am very pleased with the service that I have received.
Delivery was smooth, prompt and driver kept me well informed.
This is the first time I have ever had a Volvo and it is a much bigger car than I am used to, but it has been an enjoyable experience so far.
I would like to thank Elena and your team for all your help.
Thanks for your mail, and please feel free to use this endorsement on your site etc.
I was a little concerned at first to be honest doing this online without a face in a dealership . I can only say that Michael who I dealt with was top draw, and understood my needs to ensure that the company was above board before I would give any personal details and commitments.
I checked companies house and credit checked the company to ensure I was dealing with a real company..maybe I was over cautious here but I feel best to check as much as possible in these days of faceless sales over computers. Michael was attentive, got back to me every time without fail, and did everything he said he would, I was surprised to be honest as I needed a car in a short period of time and he pulled it off , at what I can see at a great competitive price..in fact I had one competitor of yours tell me if this price is real snap their hand off...so you have the competition helping you as well.
On the lead up to delivery I was contacted before and after to make sure all was ok, and the delivery guy made sure I spent time ensuring all was correct ..I would have no doubt what so ever in using you again...and have already passed on your details to some of my colleagues .
Best of success to you, for me it's deserved based on your high customer service and good rates.
Many thanks for all your help with the Audi Q5, delivered in early April.
Rachel Gouldingay was a star, and helped us through various costing scenarios before we made a final decision. She deserves a vote of thanks.
The car delivery and hand-over went smoothly, although it took my transport manager (who actually took delivery of the car whilst I was in a meeting) to come out later and show me how to start it! There's technology for you!
Thank you for your email. The car is wonderful and the delivery was as smooth as Barry Whites vocals!
I have had a stellar experience which has been achieved with superb communication, swift responses and realistic expectations. The fact that my car was delivered a month earlier than expected was a much welcomed surprise. All credit to those involved in making this happen. I am a very happy & satisfied customer!
You will definitely be highly recommended and I hope to use your services again in the future.
Thank you for your offer but, I have purchased GAP insurance on the day I received my car at a very competitive rate.
Thanking you kindly for all of your teams service.
Have a lovely weekend
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