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Thanks for the email. Was thoroughly impressed with the level of service throughout and Elena was helpful. I would certainly use again and recommend.
Other than quite a long wait for the vehicle - not your fault but VW - everything went well. Thank you for all your help. The team were all very good with any questions I had.
Great service and James was brilliant in helping me get the car I wanted. Below is the text message I sent to James on Wednesday;
Just a quick message to say that my Seat Leon was delivered today and both my wife and I absolutely love it.
I would like to thank you very much for helping me when I first made an enquiry, and all the assistance you gave to me when I was asking for information on different cars/models.
Thanks again James,
Many thanks for your email. I would like to say thank you to yourself and Elena for your help in obtaining our new car. The hand over went really smoothly, and the driver arrived just after 9 am on the morning of delivery.
We are very pleased with the car and getting used to driving it now. We would like to thank Elena for all her help over the last few months.
Iíve had good service from companies over the years but Iíve got to say that Rachel has been exceptional. I have also now driven to work for the first time in a year without pain or discomfort. VW amongst others quoted 3months to get me a car so Iím over the moon.
I will whole heartedly recommend Fleet Prices and Rachel to anyone I know who is looking for a contract hire.
Thanks & Kind Regards,
May I take this opportunity to say that you have been fantastic throughout the whole process, knowledgeable and prompt to reply, a real credit to the company.
Experience was generally good. Fleetprices seems to offer the best prices and this is my second experience with you. Delivery was fine. Leo was very proactive and responsive, as were Rachel, Rebecca and others in the team.
My only criticism would be that the paperwork I was sent had a couple of errors in it that meant I transferred money to the wrong people (the dealer rather than the contract hire people). I believe it has now been refunded but a bit of a bore sorting it out. The cover sheet with the contract paperwork also calls for a document that is not required - a dealer invoice. The cover sheet is a bit out of date - eg asks for the photocard and paper counterpart driving licence, which I think hasn't been a thing for a couple of years now. No biggie, but it meant I was hunting around for things that it turns out I didn't need and calling your team quite a few times.
Other than that, car is great and very happy with the deal.
All went well, there were no mats in the car which was surprising but we can buy some separately.
Really pleased with the 2 cars we have leased with yourselves and I have recommended a few friends and colleagues to you as well.
Just letting you know car arrived safe and sound!!
Absolutely love it!! Might take me a while to get used to all the gadgets though!
Thanks for all your help
I am very happy with the service I have received from fleetprices, including the updates and quick responses to any queries I have had. I am really happy with the car, but I was quite disappointed with how dirty it was on delivery after having been driven from Brighton.
Overall I am pleased and will be using your company again in two years.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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