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The pickup went really smoothly, and Leo was really helpful throughout the full process - from quotations, advice on alternatives , securing the car and ensuring delivery was on a date suitable for me. Although price is always a driver in this type of transaction, I was impressed with the service and will mention this to friends and colleagues when they are considering car options.
Its great thanks. Delivery was spot on yesterday,came when they said they would.
Thanks for all your help
'I'd had a really good experience with Fleetprices.co.uk with my first car so when it's lease fell due, it was natural to go back. I was quite specific about what I was after and the team gave me a sensible number of options to work with, all of which were at extremely competitive prices to both alternative online services and to a dealer walk-in/negotiation. They also answered all of my questions, from details of the vehicle and manufacturing timeframes to specific advice on the process necessary for me to change the personalised plate. Whilst the vehicle was in manufacture I was kept up to date with regular progress emails and the team proved extremely flexible in delivery dates to account for a pre-planned holiday clash. My new car is excellent, exactly what I ordered, delivered on time and spot on my budget. I have recommended Fleetprices.co.uk to a number of friends and colleagues and will continue so to do'.
Many thanks for all your help with the Audi Q5, delivered in early April.
Rachel Gouldingay was a star, and helped us through various costing scenarios before we made a final decision. She deserves a vote of thanks.
The car delivery and hand-over went smoothly, although it took my transport manager (who actually took delivery of the car whilst I was in a meeting) to come out later and show me how to start it! There's technology for you!
Yes thanks very nice chap who dropped the car off and went through the controls and differences with me before he started his return journey. Car is what I expected and wife just getting used to the changes. Thanks again for your help first class.
just to let you know was very happy with all my dealings with fleet prices during the process of leasing my first car. I corresponded with Mike Tibbs from the start and found him more than helpful with any questions I had and was very informative in letting me know how things were progressing during the time between ordering the car and the delivery of it . I would not hesitate to recommend fleet to anyone I know who are looking to car lease and will be looking to forward to using you again at the end of my current contract.
Your people were fine and very friendly and helpful so thank you for that. However, I am less than enamoured with the car company as I had to pay £3.00 because they had not paid Royal Mail the correct amount to return my license. It is not the money but the principle as they made me scan my credit card twice even though they had my signature on the hire agreement, my license and my cheque that I sent them. I understand they have to be quite careful but I did think this was a bit over the top. I have now got the car and I am very pleased with it so thank you once again.
Yes I received the vehicle this morning and everything is perfect!
Thank you for all your help.
The delivery was excellent in all respects. I'm very pleased with the car thank you.
Yes everything went smoothly and i have insured the car with direct line, cause I'm their costumer for couple of years.
Your co worker Rachel Gouldingay was brilliant and patient with me and I could say if she wasn't chasing me I was going to hire a car from Arnold Clark.
Thank you for a great customer service.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
T: 0800 097 0897
F: 0330 606 2619
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