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Sorry late reply but not much to comment other
than i am happy at present with things and the
the delivery went fine.
Thanks to those at Fleetprices who started the process and saw it
Yes car arrived at lunchtime today and both myself and my wife are over the moon! It's better than we ever imagined. Thanks very much for all your help in making this a pleasant and easy process. I will be highly recommending fleetprices to all my friends and colleagues.
Once again thanks very much and hope to deal with you again soon
Thanks for getting in touch and I can confirm we have been absolutely delighted with the service from you guys.
We were looked after from initial phone call through to delivery by Elena Parker who has been brilliant and always answered any questions whilst assuring us at every stage of the process (we were first time leasers so this was all new to us!).
Elena has been friendly, professional, always getting back to us promptly and is a credit to the company offering customer service of the highest standard. Even though there were a couple of hiccups (allow shortage at the factory so not your fault) she was on the ball, took control and sorted everything and kept us in the picture. She then liaised with Steve Walmsley at Lookers (who was equally brilliant) and between them, they went out of their way to ensure we had delivery on our chosen date, even though this meant extra work for them to re-juggle customers expectations and source a vehicle of the same spec in time for us.
Finally our vehicle delivery was excellent with the driver offering great customer service and again provided a friendly, nothing a problem attitude. And of course the car is excellent too!
The whole experience has been excellent and everyone has been brilliant to work with and we will recommend the company to all our friends and relatives. You will be the first company we ever think of for any vehicle leasing needs in the future.
So a big thank you to all involved and for offering such brilliant service with the highest level of customer care and attention to detail.
Keep up the great work and please pass on our sincere thanks to Elena, Steve and delivery driver.
I'm extremely happy with the car and the level of service from your team was exceptional. There was an issue with collection but nothing to do with your arrangements.
Euril Michael Turner
Dave is doing a sterling job!!....It's a learning curve for myself at the minute looking after the Vehicles and Dave has helped with a lot of questions I've had.
Steve the whole experience has been good from Leo to Claire on the support team,Iwas kept in the loop at all times.So I have been really happy,one issue slightly spoilt it,The Evoque was delivered at 8.30am and I was told the Tiguan was a first job for the pick up driver,obviously I wanted to go out and drive my new car but couldn't as I may have missed the pick up of the Tiguan.I called the company at.11.30am and was told the driver would be with me within a couple of hours.At 2.45pm I called again and was told the driver would not be with me until between 5 and 6pm.I was due in work at 5pm so I had to wait for my wife to come home and give her the Tiguan keys,The guy turned up at 6pm.Apart from that all was fine the Tiguan was spotless no charges,whoever gets the Tiguan will get a lovely motor.
Just to say that the car arrived at 9am this morning.
I am very pleased with it.
The level of service from yourself and fleetprices.co.uk has so far been exceptional and has exceeded my expectations based on experiences with other leasing companies.
I hope to be able to sort out Sheena's car before October and will hopefully you will also be able to facilitate my next purchase.
Many thanks for all of your help over the last few months.
Just like to send a few words of my experience with Fleetprices. This being my first lease i was a bit apprehensive about going
for a lease but have to say everything went great from first initial contact all the way through to delivery.
The only slight gripe i had was the delivery date was longer than expected, but i believe this was down to the dealer.
For the price i'm paying the car is fantastic and more importantly the kids love it as well.
I would highly recommending Fleetprices to anyone who is looking for a lease deal.
About to order my second car with Steve,outstanding service, so much so i refer my friends and colleagues to Fleetprices for their cars. Always happy to help and deals with you in a friendly but professional manner. Makes leasing a car easy. Thank you
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