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Just to confirm that the car was delivered this morning. Pristine condition and everything that I had expected. Great looking, excellent quality and a fantastic drive. I'm still working my way through all the different settings.
The only negative feedback would be that I wasn't given a delivery time. So I was taken by surprise to arrive at work at 8.15am to see that the car had been delivered and our Security Guard was moving it to a parking bay. Fortunately, myself and Dennis share an interest in cars, so he was more than happy. It would have been nice to know so I was in work for delivery though.
Finally, I wanted to say thank you to you for your prompt, efficient, friendly and polite service. It's been a complete delight dealing with you and Fleetprices. As someone working in customer service I think I know excellent service when I receive it - and I've definitely received it!
Thank you for all your assistance and hope to deal with you again in 4 years time.
I am very satisfied with the service I have received from Fleet Price to date thank you. Elena is always prompt in responding to emails and has always been able to answer all my questions. The delivery also went very well. The delivery driver contacted me an hour before the car delivery as promised and showed me round the car etc. on arrival.
It is just unfortunate I've not even had the car one week and it is now in the NISSAN local dealer as the engineer warning light came on over the weekend. The reason I got shot of my previous car was because of its unreliability and the fact is was in the garage more than it was on the road. I just hope this car is not going to be the same. I do however appreciate you and Elena's support and help this morning when the Nissan Dealer were unable to verify the car.
Sorry for delay in reply.
Yes, as explained to both Alisha & Ashley, I am delighted with the car I chose, the service given & the fact it arrived approx 4 weeks earlier than indicated. Well done Fleet.
The only point I raised with Alisha was that the delivery mileage of some 260 miles might be included in the contract. I am surprised but will wait till the end of the 36 month term. The dealer contribution has also been received as promised.
Thankyou all again.
I have to say I'm extremely happy with your service. It was simply outstanding.
Delivery went as smooth as it could. The driver, named Andy, was exactly on time as he stated over the phone.
He was extremely polite and helpful. The whole process of handing over the car was quick and very pleasant.
The car itself is absolutely gorgeous. Everything is exactly as ordered.
On this note, I'd like to thank everyone who was involved, especially you Rachel.
Thank you very much.
The car was delivered on Monday and has been fine. The guy who delivered it give me a call 1 hour before and was at my house within the hour.
A very good service all round.
Thanks for all your help.
The car was delivered on schedule and am very happy with the car.
D Chand Business Services
Everything is fine and thanks to Fleet Prices for your assistance.
Thank you Leo for all your patience and support in guiding me through the process of a personal lease car hire. The customer support you provided was second to none! Even better was the fact you managed to get my car delivered earlier than expected. What a great start to my weekend! I'm really delighted with the car and the deal! I shall be recommending you to all my friends and colleagues.
Hi Steve, apart from delivery being 1 week late everything else was ok. You did provide a hire car in the interim. Communication, response etc. Very smoot & operator friendly system.
Yes we would like to take advantage of the GAP insurance, if someone could send me a proposal / invoice
Thanks again Steve for all of your support, advice and assistance in helping me through this new method (to me) of being able to enjoy having a brand new car. Your service is exactly as promised in the glowing reports of the other satisfied customer testimonials on your website.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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