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Thank you for getting in touch and apologies i have not replied sooner but i am out of the UK working.
We cannot thank your company enough and dealing with Fleet Prices was so easy and the level of customer service was excellent. I originally used the search engine - Contract Hire and Leasing and the prices quoted for the BMW 330D Xdrive were fantastic.
However after i had registered my interest i received a call from Leo advising that the prices online were wrong and this was due to an error by the finance company. At this stage i thought about looking elsewhere but Leo asked to leave our request with him and he would look into a bit further. He was true to his word and came back with a fantastic lease deal that was not much higher than the original price i had seen online.
I have already thanked Leo on the phone but if you can pass on further thanks as i did make him work hard on the options list and he gave us advice as we went along and we even changed colours and trim two or three times and the final price was something we could afford every month.
After dealing with Leo i was passed over to the support team (Rachel, Claire, Rochelle & Rebecca) and they looked after me every step of the way and nothing seemed to much trouble and i had weekly updates regarding the cars progress for delivery. The big thing for me was trying to get the car delivered before the April 1st VED changes and avoid the higher costs because the car was over £40000 in value.
I know that Leo and the Support team worked with David Codman at BMW Scunthorpe to get the car delivered in time.
I understand it is not common practise but we asked Fleet Prices and BMW Scunthorpe if we could pick up the new car in person. I am sure you will agree there is something special about picking up your new car and that new car feeling. So we must pass on thanks to everyone involved for letting that happen and the new car is fantastic and a step up from our previous family SUV😊. Leo even phoned me on the day of pick up to make sure everything went smoothly.
The finance company Arval are also very good and no problems in dealing with them so far at all.
So please thank everyone again and we will be looking for a 2nd car at some point this year and I will be contacting Leo and the team and see if they can secure us another excellent deal.
Thank you for your email. My wife and I are very please with the car. The car specification was better than we thought.
Everything ran very smoothly, Anissa was very patient and helpful replying to all my wife's queries!
We will definitely be recommending Fleet Prices to our friends and colleagues.
Apologies for the delay in replying I have just been a little busy at work. I'm really enjoying the car.
Delivery was perfect on the day, being first thing in the morning which gave me a day to explore the vehicle and get used to it.
I would like to thank all of your team and in particular Leo who dealt with the process of the order, and all my enquiries. Leo was professional and courteous throughout all my dealings, responding quickly to both emails and telephone calls. The only downside was the slight delay in obtaining the vehicle which was in fact down to the forms from Arval which in my opinion were not fully explained in the email from Arval, this is also due to me not using ecosign documents previously and my own error in the completion of the form.
Overall it has been a great experience and I have been happy to recommend your company to other colleagues due to the professional service I have received.
I would again like to thank your team and specifically Leo for such a smooth transaction and I will certainly come back for another vehicle once this lease is concluded.
Car delivered, all brilliant a big thank you!
Yes the car arrived yesterday and we are very pleased with it.
I would really like to thank you for help in sorting this out you provided an excellent service.
I will be using you in the future and will be recommending you to others
All went well thanks and very pleased with the car. Carl was very helpful and quick to get the prices I asked for and let me know on the day that VWFS were ending the deal earlier than expected which gave me time to get my order placed.
The support team have been great, I got updates when there were any and when ever i asked for one. My request for no valet on the car got passed to dealer as requested. There was a little mix up with where the contract should go and what account to pay the initial payment to but I have a feeling that was down to the dealer than your team.
Yes everything as great and the delivery person was really helpful.
Thank you for your help, you will be the first port of call for our future cars! I think I may have to go with a Mercedes next time!
Thanks for your note.
Yes, very happy thank-you. The car is very nice.
The delivery driver rang me late morning and was outside my house within an hour.
I've taken delivery of a few lease cars before and the driver was up there with the best of them in terms of showing me the ropes.
He was also very pleasant and polite, qualities which seem to be on the decrease nowadays.
I'll take a look at the gap insurance, given this is car at the higher end of the market.
10/10. Thanks again.
Thanks for your email. Everything went very smoothly...great service from Richard when he dropped the car off. The car is very nice...my wife is very pleased!!
Appreciate all your help.
I will be looking to replace my Golf Cabriolet by June as it will be coming to the end of its 2 year lease. I might be interested in looking at the Audi TT - do you deal with Audi or any other manufacturer?
I am very happy with the car and the service I received from everyone at Fleet Prices and Beadles who supplied the car. The whole process was smooth and I was kept up to date with all developments . I would certainly recommend Fleet Prices to anyone thinking of Leasing a new vehicle .
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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