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We're delighted with the car, it's exactly what we hoped for and more. Dave and Jessica who I was dealing with were very helpful and answered any questions I had quickly. As this was the first time I have leased a car I am really happy I chose to go down this route and would definitely consider doing so again.
The car really is really great!
It's for Kate my wife who hasn't driven for a few years ....a bit of a surprise as she really didn't think I'd actually order the car......!
Really very impressed with the customer services which I experienced throughout the process ...truly first class!
I'm very happy with the car & also the service you provided. Everything went smoothly & I was kept well informed throughout the process. A big thank you to all at Fleet Prices.
Thanks for your email.
I've taken delivery of the car and am very pleased with it. I've also been very pleased with, and appreciative of the support provided by your team in arranging this lease. Anissa in particular has been very helpful: always prompt and courteous in dealing with my many questions. (In fact I'm sure she'll be pleased I've got the car now - I'll have no more queries for her to answer!!) The rest of the support team, whoever I've dealt with, have also been great. Thank you, and please pass on my thanks to them.
One comment on the actual package as something by way of feedback for the future. It wasn't clear until quite late in making the arrangements that the Jaguar leasing company does not allow the driver to utilise the “App” and the associated emergency response and breakdown services. As it happens I personally am not too worried by this: the App functions would be used on very few occasions anyway and I have alternative breakdown cover arrangements. However, as I'm paying ~£400/month it's disappointing to learn that I'm being denied access to all of the services that Jaguar have provided in the car I'm leasing. This is apparently on the grounds of “Data protection” but I sense this is nothing more than a poor excuse for the leasing company not to have to bother to put the resources in place to manage this properly. This is nothing to do with Fleet Prices, and certainly no reflection on the service that you have provided, but I raise this as a matter that you might wish to explore further.
I would also add, in closing, that the collection service for my previous car was also very well organised. Whilst this was probably not controlled by Fleet Prices, be happy to take some credit for it! :-)
The whole process went extremely smoothly. Very happy with my new vehicle. The delivery driver was polite and explained clearly about the car before handing it over. Hope this is sufficient information.
Apologies for the late reply. The new car is great, I was picked up at the station promptly and was on my way back to London within half an hour. I was pleased with the service I received overall, thank you very much for your help with the contract and the prompt replies to all the queries I had.
This is my second car with Fleetprices and again another smooth process and most importantly the most competitive price. I look forward to leasing my next car with you in two years time.
Yes the Qashqai arrived yesterday whilst I was at work. It looks great and drives really well - but I have only seen/driven it in the dark as yet! That is the problem with changing a car at this time of the year- I have to wait for the week-end.
Thanks so much for all your work and patience, especially in the early decision stages when I couldn't sort a colour out! This has been the 4th lease car I have had and you have made the administration for me very easy.
I am pleased to inform you that the car was delivered on Friday afternoon and I am very pleased with it.
I would like to thank your company for the smooth process from start to finish. In particular, your colleague Anissa who responded very quickly and efficiently to any queries I had, with a friendly and polite approach.
I am very pleased with the service I have received from Fleet prices .
Many thanks for your help and assistance, I can definitely recommend your company to friends and family.
Sorry I haven't got back to you sooner, Keith and I are so pleased with the new car, we have been out showing off.
We are even more impressed with the service we received from Fleet prices. Everyone was so helpful and polite, we cannot praise your staff enough. Please pass on our thanks to them, even the driver Kevin who delivered the car was very polite and helpful. Once again a very big Thank You to you all and we will be singing your praises to all our family and friends
Regards Sue& Keith Preston
Sue & Keith Preston
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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