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I want to commend the excellent service you've provided throughout this process, especially Mike Tibbs. He was very patient and friendly. He answered every query I had, even when he was off on holiday. I really appreciated the dedication.
The support team were also very friendly and helpful. I am very happy with my car, and with FleetPrices, I will definitely go through you guys again for my next car.
Cheers for the advice about the GAP insurance!
Yes we are in receipt of the vehicle now and my wife is very happy with her new car.
Thanks for all your efforts.
Thanks for your email.
I've taken delivery of the car and am very pleased with it. I've also been very pleased with, and appreciative of the support provided by your team in arranging this lease. Anissa in particular has been very helpful: always prompt and courteous in dealing with my many questions. (In fact I'm sure she'll be pleased I've got the car now - I'll have no more queries for her to answer!!) The rest of the support team, whoever I've dealt with, have also been great. Thank you, and please pass on my thanks to them.
One comment on the actual package as something by way of feedback for the future. It wasn't clear until quite late in making the arrangements that the Jaguar leasing company does not allow the driver to utilise the “App” and the associated emergency response and breakdown services. As it happens I personally am not too worried by this: the App functions would be used on very few occasions anyway and I have alternative breakdown cover arrangements. However, as I'm paying ~£400/month it's disappointing to learn that I'm being denied access to all of the services that Jaguar have provided in the car I'm leasing. This is apparently on the grounds of “Data protection” but I sense this is nothing more than a poor excuse for the leasing company not to have to bother to put the resources in place to manage this properly. This is nothing to do with Fleet Prices, and certainly no reflection on the service that you have provided, but I raise this as a matter that you might wish to explore further.
I would also add, in closing, that the collection service for my previous car was also very well organised. Whilst this was probably not controlled by Fleet Prices, be happy to take some credit for it! :-)
Just letting you know car arrived safe and sound!!
Absolutely love it!! Might take me a while to get used to all the gadgets though!
Thanks for all your help
Yes I am very happy with the car and everything went very smoothly! I couldn't be happier with the service I received and I will definitely be recommending you guys to anyone I know who is interested in leasing their next car.
Thanks again for everything.
I have been very impressed with your service. Everything has run very smoothly and there has been good communication.
Hi Steve, everything went smoothly and the car is more and better than expected.
Thanks very much.
Delivery ran very smooth indeed. I was impressed with the communication and co-ordination from your team members on the day itself and the days leading up to delivery.
The whole experience was very, it was the first time I have ever leased. I can safely say it will not be the last, so look out for me at renewal stage in a couple of years.
Please pass on my regards to your team and wish them a Happy Christmas and a successful New Year.
The delivery was excellent in all respects. I'm very pleased with the car thank you.
Love the car. Took out the gap insurance just in case. Service was excellent. Delivered a little earlier than expected but neighbour was able to sign for the car.
Hadn't realised how good leasing is! It will definitely recommend to friends!
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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