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Two successful completed leases with yourselves and the third starting.
Appreciate the note on gap insurance, will look into it later this month.
Thank you for your email, I am indeed very happy with my new car!
With regards to feedback I would like to say how professional and helpful Carl Barton was at the beginning of the process way back last year and patient he was while I was deciding which vehicle to go for. Unfortunately there was a delay in the vehicle delivery but I was kept regularly updated by your admin team.
I'm extremely happy with everything and, yes, the delivery went very smoothly as planned.
This being my first lease car and the first ever brand new vehicle I've taken delivery of, I was more than a little out of my depth and not sure what to expect. Right from my first contact with Fleetprices, Ashley has been fantastic and took time to explain how leasing works and to go through my requirements for a new vehicle. The information I got from him was clear and concise and delivered in a very professional manner with no hard sell and no pressure to take on a contract. This was really appreciated and helped me greatly after I initially got cold feet over the deal, Ashley was great and gave me all the time I needed to think over things. Once I decided on what I wanted he moved swiftly to secure a suitable vehicle and within a couple of weeks I took delivery. Overall it's been a fantastic experience and one I'm sure I'll be keen to repeat in the future.
Since taking delivery I have secured a GAP insurance policy.
Your team were great,
Leo was very helpful with the initial enquiry and finding the vehicle I required,
Sara, Rebecca, Rachel and Alisha were most helpful in dealing with all the paper work and all the documentation required from Lex Autoleasing.
I would like to say thank you to everyone, if you could arrange a quote for GAP insurance this would be of interest.
The car arrived on Thursday. I got the first chance to drive it today. Its seems like a great car, and we are very happy.
All the best
I would like to say a big thank you to Fleet Prices team for being very friendly and supportive throughout the process.
There were a few issues through the car delivery process, but these were not related to Fleet Prices and have been resolved.
I would definitely recommend Fleet Prices due to the consistent excellent deals and the great customer service.
We are very happy we chose Fleet prices for this this vehicle, everything was handled professionally by Peter from the beginning to end.
We will defiantly use you for future vehicles.
Allied Builders UK Ltd
Joe Fuller Allied Builders UK Ltd
Thanks for your email.
I've taken delivery of the car and am very pleased with it. I've also been very pleased with, and appreciative of the support provided by your team in arranging this lease. Anissa in particular has been very helpful: always prompt and courteous in dealing with my many questions. (In fact I'm sure she'll be pleased I've got the car now - I'll have no more queries for her to answer!!) The rest of the support team, whoever I've dealt with, have also been great. Thank you, and please pass on my thanks to them.
One comment on the actual package as something by way of feedback for the future. It wasn't clear until quite late in making the arrangements that the Jaguar leasing company does not allow the driver to utilise the “App” and the associated emergency response and breakdown services. As it happens I personally am not too worried by this: the App functions would be used on very few occasions anyway and I have alternative breakdown cover arrangements. However, as I'm paying ~£400/month it's disappointing to learn that I'm being denied access to all of the services that Jaguar have provided in the car I'm leasing. This is apparently on the grounds of “Data protection” but I sense this is nothing more than a poor excuse for the leasing company not to have to bother to put the resources in place to manage this properly. This is nothing to do with Fleet Prices, and certainly no reflection on the service that you have provided, but I raise this as a matter that you might wish to explore further.
I would also add, in closing, that the collection service for my previous car was also very well organised. Whilst this was probably not controlled by Fleet Prices, be happy to take some credit for it! :-)
More than happy with the car and how the team handled everything from order to delivery.
Have a great Christmas and All the Best for 2014!
I just wanted to say thank you for all your help :-)
Our little citroen C1 was delivered yesterday and we are very pleased with it.
You answered all my initial questions and explained to me very clearly
what at first seemed such a complicated process.
Thanks to you we now have our car .
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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