Welcome to FleetPrices.co.uk

Many thanks for email regarding the delivery of my Ford Fiesta. Perhaps you might like to hear about my experiences with your company.

I must confess the whole process from start to finish has been efficient and very pleasing throughout, without any problems. I found that all staff (James and Jessica in particular) have been helpful, courteous and informative throughout the process dealing swiftly with any queries etc. The aforementioned vehicle arrived on time and the driver even ensured that I was completely satisfied with the vehicle before he departed.

Best of all was the price-excellent value for money!

So, I believe that sums things up.

Kind regards,

Darren Mundy

Steve,

Many Thanks.

The car is excellent and your service from start to finish was also excellent.

Quick, efficient and professional.

Kind Regards

Huw Evans MSc

Huw Evans

Hi Steve,

Thank you for your email. My wife and I are very please with the car. The car specification was better than we thought.

Everything ran very smoothly, Anissa was very patient and helpful replying to all my wife's queries!

We will definitely be recommending Fleet Prices to our friends and colleagues.

Kind regards,
Peter Willson

Peter Willson

Thanks for the mail.
Yes all went perfectly with the delivery and I am very happy with the vehicle.

The service from yourselves was first class and both Leo and Jessica were very helpful and kept me up to date throughout the process.
I would gladly recommend yourselves to others without hesitation.

Kind Regards,
Tom

Tom Exley

Hey Anissa

Got the car now! it is awesome, so smooth, looks gorgeous and love all the toys it has!

Thanks for all your assistance, I wouldn't have picked up today if it wasn't for yourself!

Kind regards

Lewis

Lewis Frewin

Good morning,

I am very happy with the car and the service I have been given .
The car arrived when they said it would and you have kept me updated with everything I need to know .
Overall a great company that are very competitive .

I am going to take out the gap insurance just for piece of mind .

Mark Brown

Mark Brown

Hi Steve,

Allan is away from the office, but I dealt with the Peugeot.

Everything went well, and as ever Anissa is an absolute star, she always goes above and beyond to help us and we are not the easiest of customers.

Jessica also has been extremely helpful, so if you could thank both of them on our behalf.

We would like GAP insurance on the recent delivery, so if Dawn could drop me an email with the price that would be great.

Many thanks


Kind Regards

Julie Broad

Parenta Group Ltd

Hi Steve

I’m a returning customer. I was happy with the service I received from Anissa before and very happy with her and Jessica this time round.

Thanks
Mark

Mark Matthews

Hi Steve,

With regards to my experience of dealing with Fleetprices for the lease of my VW Tiguan, I found that the whole process, from start to finish, was conducted in a professional manner. Communication was excellent at all stages and I would definitely recommend Fleetprices to any of my friends.

Kind regards

Darren Cross

Darren Cross

Thanks Anissa. It was all good, delivery was fine and happy with the car. Appreciate your assistance with this, we’ll no doubt speak in a couple of years when it needs replacing…

Cheers

Michael

Michael Magnay

Hi Steve,

I am more than happy with my car and my experience leading up to its delivery.

When I first decided to lease rather than purchase I contacted several companies for quotes on various cars.

Fleet Prices quotes were comparable with most of the others but what made me decide to use your company was the attitude of your staff.

Paul Phillipson in particular was very patient and helpful while I was trying to decide which car to get – many changes of mind!

Once I had decided and filled in the required paperwork Jessica Taylor made the delivery side of things completely stress free.

I will recommend – without reservation - Fleet Prices to any of my family, friends and work colleagues who are considering a personal car lease.

regards,

Tony

Anthony Howes

Hi Anissa,

Yes thanks , the car arrived all ok , its great to drive and everyone likes it!

Many thanks,

Mike

Michael Cottrell

Anissa,

I have received my license back and the car was delivered today.

Many thanks for all your help in making the leasing process so simple.


Sacha.

Sacha Rossek

In summary, the whole process from initial contact with Fleetprices to delivery of the car was first class. At all times we were updated as to how matters were progressing and we took possession of the car much quicker than anticipated. The vehicle is exactly as was expected. To be honest, we chose the car having visited our local Vauxhall dealer, but for whatever reason, they could not come even close to the final rental price offered by your company, so we are very pleased with the deal we received.

Many thanks again,

Howard/Jennifer Shelley

Hi Steve

Im really happy with the way your company dealt with my enquiry and delivered the car. Leo was particularly patient and always willing to help.

There was one hiccup with an incorrect Reg number being sent to us, but apart from that it all went very smooth.

Thanks

Mike

Mike Barnett

Hi everything went very smoothly thank you with the delivery of my car ,and James Durrant kept me informed during the whoe process ,as did Jessica Taylor thanks to them both ,I would certainly recommend your firm .regards sam cox

Samantha Cox

Yes all fine thanks. Good comms by email/phone all round. Shame we couldn't squeeze it all in and get delivery before xmas but that was a long shot I know. No floor mats is the only disappointment - would have been nice if they were thrown in.

Regards
Toby

Toby Philips

I am really happy with the car, the delivery and arrangements to pick up my Mini all went well. Jessica got back to me promptly if I had any questions, cannot fault the service.

Thanks

Gillian

Gillian Flower

Hi Steve
Yes everything went smoothly regadring the delivery. I have been very impressed with level of service provided particularly form jessica who has been great, answered all querries promplty and her communication has been very good. as for GAP insurance i have already sorted that out on delivery.
Thank you both again
Kind regards Ian

Ian Morrison

Hi Steve,

Ok so I've had the car a couple of weeks now and I'm very happy with it. I think if someone's looking for a stylish, well equipped, safe & perhaps sensible car then its a good choice

Re the service I got from you guys, well, Leo was great...from beginning to end he really was a pleasure to deal with. He kept the process moving along nicely and got things done quick. Every time i sent an email or called he was straight back to, making sure things got actioned...right up to the point of delivery. I'll be actively recommending you, and particularly Leo, to any of my friends whom i hear are in the market for a new car.

Jim

Jim Cleaver

Everything has gone smoothly and i am enjoying the car. Thank you very much to and your colleagues for all the help, they were all great.

Salman Uddin

I have my new car which I am very happy with
I initially spoke with Leo and found him very helpful offering suggestions and ideas with options for the type of vehicle that would suit my lifestyle
Once I hade settled on a car and understood the financial commitment which I was happy to accept and go forward with I placed an order
I had said that I was keen to obtain delivery as soon as possible and Leo said he would work on the delivery date I was after
He then passed me on to Jessica who took me through the next steps of the process and gave me reassurance by answering my questions I had
Both Leo and Jessica provided an excellent service giving me detail when required. These are both excellent representatives of your company and have given me every reason to recommend your company to others I work and socialise with
The car arrived on time to the specification requested and in immaculate condition. The delivery driver took me through the basics of the controls and he was very helpful

I have had the car for a week now and gradually I am getting to know more about the car and it's controls
All is going well and I know I have the safety net of you and your team behind me.
To ensure all Is secure for the future I have take the GAP insurance offered by you company to give me that extra peace on mind while I have the car
I have had been offered a good service and and excellent product backed up by fantastic people

I will happily recommend anyone to discuss their needs for cars in the future
Kind regards
Paul

paul mitchell

We're delighted with the car, it's exactly what we hoped for and more. Dave and Jessica who I was dealing with were very helpful and answered any questions I had quickly. As this was the first time I have leased a car I am really happy I chose to go down this route and would definitely consider doing so again.

Kind regards

Ben

Ben Rushton

Thank you very much for your friendly, efficient and smooth experience while leasing the car 'nothing was too much' for you from the beginning. I felt that i was valued as a customer and you never failed to deliver even when i kept changing my about different car.I felt you were honest and approachable throughout the process. This goes to Jessica too who was efficient and very accommodating. Many thanks.

Helen Lawson

Very impressed with the service from my initial interaction with Dave during the ordering process, and then help with the documentation and finance from Jessica. The car arrived nice and early on the day I selected for delivery and the vehicle itself is perfect. Very happy with everything.

Thanks,
Ryan.

Ryan Murphy

Love the car. Took out the gap insurance just in case. Service was excellent. Delivered a little earlier than expected but neighbour was able to sign for the car.
Hadn't realised how good leasing is! It will definitely recommend to friends!

Best wishes

Simon

Simon Donnelly

Sorry for not updating you sooner, particularly after you worked so hard supporting me and answering all my questions prior delivery
I have to say I am very happy with my new car. I always like to wash the car to check the car fully and get to know it.
The car is complicated and spent a while with the manual and still think I need more time to get to know it.
I have also used your web site to take out GAP insurance after you provided the link to me

I have to say you and Leo have offered an outstanding service and would not hesitate in recommending your company
I am confident if I need guidance during my contact term you will be able to support me

I would be happy to respond to any email for the the director of you company

Merry Christmas
Paul

Paul Mitchell

Delivery went smoothly thank you and arrived as expected. Perhaps a bit petty however would have been nice to have taken delivery of a gleaming new car, as opposed to one plastered in mud and dirt, little things i guess.

From start through to the end of the process Leo was absolutely superb - a credit to yourselves. I honestly think other people would have given up (we were late with a few steps of the process) and the deal would have fallen flat.

Wouldnt / wont think twice about using you when this deal comes to an end.

Thanks again, and please thank Leo for his tireless work on this, like ringing from his family holiday to keep things running smoothly..

Have a nice xmas

Clair Adams

All the staff have been good throughout the leasing process given this is my first experience of leasing, hopefully not my last but time will tell

Thanks to all again

Regards

Ian

Ian Turpin

I was very happy with the service provided and both Chris and Jessica, who dealt with my enquiry were both extremely helpful.

Regards

Fred Newman

Fred Newman

Delivery ran very smooth indeed. I was impressed with the communication and co-ordination from your team members on the day itself and the days leading up to delivery.
The whole experience was very, it was the first time I have ever leased. I can safely say it will not be the last, so look out for me at renewal stage in a couple of years.
Please pass on my regards to your team and wish them a Happy Christmas and a successful New Year.

Kind Regards,
Carl Reynolds

Carl Reynolds

HI Steve

Just to confirm the car arrived on Friday as arranged. Really pleased with the car. I have been delighted with the whole process from start to finish. Both Elena initially and then Jay have been faultless in terms of communication. It is great to receive regular emails just to keep you updated. I have already recommended your company to others.

I will be in touch in a few years time to arrange my next lease.

Kind regards
Paul

Paul Butler

Hi Steve.
I am very pleased with the car, delivery was very good too, Anissa was very professional and courteous throughout the process, I would have no hesitation in recommending your company to anyone who asked!

Kind regards

Tim Allistone.

Tim Allistone

My thoughts are: great, exactly as advertised. I work in Ecommerce and I'd also like to compliment the people that built your search engine it is the most user-friendly one of any I've tried. Simple to filter without having to load a new page.

Thanks for this and I'll definitely be considering Fleet in a few months for my new lease and possibly one for my wife.

Charles Burrows

Good Morning Anissa

I hope you had a good holiday!

The delivery went well, the driver was polite and helpful,
Took a little longer than expected, but wasn’t his fault due to an accident and traffic on the motorway (I know that well).

The car looks very tidy and as expected,

Thank you for your assistance thus far,

In summary, an efficient and pleasant experience J

Kind Regards
Mohammed Shakeel

Mohammed Shakeel

Thanks Jay

I really appreciate all your help with this and communication has been superb. I will certainly be recommending you.

Kind regards
Paul

Paul Butler

All went well, no problems.

Thank you to all your staff for the help that they gave.

Kind regards, Jill

Award Learning Services

Just to say in the main I found the whole process was handled very well by Anissa was a fluid delivery date but I understand that was VW but I will using fleet prices again when this current lease is due to expire

Rod Robinson

Hi Steve

Happy to say that everything went smoothly with the collection of the Fiesta and that we are very pleased with it. A good choice! Many thanks for your help and that of Allen Ford.

I have a friend who may be in the market for a small car on a lease arrangement similar to mine. Something like a Fiesta would suit her, probably an ecoboost 100 in Zetec trim, 5 door, delivery in January 2015 to Scotland, presumably Edinburgh. Could you see what is the best price you can come up with.

Regards
Harris

Harris Wells

Hi Rachel,

Just to let you know, I'm delighted with the car. The timing of the delivery was superb, I was off work with our house move, It turned up at 8am on Monday morning just in time to take my 4 year old to school in it for the first time, which he and I, thoroughly enjoyed.

I think the service that you have provided was excellent and I would definitely be recommending FleetPrices to my friends and colleagues.

It was much appreciated.

Chris Warwick

Thanks Steve,

It was a fast efficient professional service. Rachel was brilliant and a pleasure to deal with.

Kind regards,

Alicia

Alicia Bentley

Hey Leo
I would just like to thank you for the spectacular service you provided for me. I cannot fault the way you handled me as a client. You were very informative, helpful, honest and professional. You kept me up to date with everything at all times. You made this process stress free. I absolutely love my new car its just perfect. Thanks again for ur wonderful service. Can you please inform your manager of this feedback and let them know I said you deserve a pay rise/promotion or bonus ☺️

Kind regards

Melissa Lewis

Steve, I would just like to pass on my thanks to Rachel who was very professional and delivered what she said was achievable. Against previous lease car experiences Rachel made the process work and the customer experience was positive.

Andy Murray

Best Regards

Andy Murray

Andy Murray

I have to say I'm very pleased with the service I received from FLEET PRICES. I dealt with Chris initially he was very polite and professional, answered every question I had and helped me through the process stage by stage. Then Jessica too was very helpful and provided me with all the necessary information for competition .
With regards to delivery of the vehicle I was informed at various stages as to delivery time and when the drivers were delayed they let me know. They were both very pleasant and took the time to give me explanation as to instruments on the dash board, and just made the experience a pleasant one so cannot fault you on anything and on that basis would be happy to recommend you.

Thank you for making the whole experience hassle free.

Regards

Sandra Alexander

Sandra Alexander

Hi Beverley,

Yes I have received the car thank you and all is well.

Many thanks for all your help, I have found the whole process efficient and without problems.

Best regards
Graham

Graham Tilsed

Hi Steve,

I have to say it has been a please to deal with Rachel and the rest of your team. The whole process has gone smoothly and the price I got was very good. I have now also ordered more vehicles from you.

I will pass on your companies details if any asks who to lease vehicles from.

Thanks

Paul

Paul Knights

Good Morning Anissa,

Everything went fine and he is over the moon with the car. It has been a great experience dealing with you. The service and attention we have received has been first class. I look forward to dealing again with you in the future.

Kind Regards,

Andy

Mr Brown

Hi Steve,

We got delivery of the car and it is terrific. Unfortunately there is a small dent on the interior that Ive raised with Paul.

Id like to put on record my thanks to Paul Phillipson.

The car took a little over a year to secure due to me constantly changing my mind and bring uncertain about finances.

He treated me with the utmost respect and decency, never once making me feel like I was wasting his time.

He was always contactable and made the whole process fluent and easy.

He is a credit to your company.

Many thanks
Darren Strong

Darren Strong

Hi Beverley,

The car was delivered on schedule and am very happy with the car.

Kind regards
Dharam

D Chand Business Services

Hi Steve
Thanks, everything went well with the delivery of my car. This is the third one I've taken through you. I managed to get the VE103 form in advance via PHH and so was straight off to France 10 minutes after the car arrived.
As before I want to thank Anissa for sourcing the car so quickly for me, and for keeping me updated, even when she was on her holiday.
All in all I continue to be happy with the service and prices, the cost per month being approx �£60 less than my local Seat dealer was quoting.
I'll be back again in 2 years for a replacement.
Best Regards
Doug Kendall

Doug Kendall

Hi Steve,

Thank you the follow up email.

I would like to say thank you to Anissa for the easy setup of the lease deal. Every step was very simple and explained well and at a very competitive price. I was informed at each stage of when the car would be available and the documents processed quickly.
I should also like to thanks Tony lunt from Citreon, for his help with the delivery and handover.

I have already recommended fleetprices.Co.Uk to friends and family with a friend already looking to leave from you in the next month.

Kind regards

Janine

Janine Wright

Hi Beverley

Yes new car came today, thank you very much for your service, very efficient and nice people to deal with, please do not hesitate to contact me a couple of months before this lease expires as I would gladly give you my business again

Thanks very much

Neil

Neil Coward

Hi Anissa,

delivery was fine yesterday and I'm delighted with the car (and the service you provided of course!). I would definitely recommend you to anyone looking for a lease deal and I'll be back in three years for a refresh.

Many thanks for all your help, you made the whole process seem very simple.

Regards,


Martin

Martin Farrell

The car arrived absolutely fine, I think your service and support has been excellent through out, so thank you.

Tom Mardle

Hello Steve

I am very satisfied with the service I have received from Fleet Price to date thank you. Elena is always prompt in responding to emails and has always been able to answer all my questions. The delivery also went very well. The delivery driver contacted me an hour before the car delivery as promised and showed me round the car etc. on arrival.

It is just unfortunate I’ve not even had the car one week and it is now in the NISSAN local dealer as the engineer warning light came on over the weekend. The reason I got shot of my previous car was because of its unreliability and the fact is was in the garage more than it was on the road. I just hope this car is not going to be the same. I do however appreciate you and Elena’s support and help this morning when the Nissan Dealer were unable to verify the car.

Kind regards

Joanne Dunn

Joanne Dunn

Hi Anissa

The car was delivered and I am very happy with it, lovely interior.

Thanks for all your help, you've been excellent.

Jay

Jay Clarke

Hi Jay

Just a courtesy email to let you know car was collected this afternoon. Very nice.

Thanks for your help along the way.

Adam Daves

Anissa,

Just a quick note to say my car has arrived safely. Thanks for sorting it all out for me.

Regards

Paul Crisp

Paul Crisp

Hi Anissa,

The delivery went well thank you and the car is great! Thanks for all your assistance.

Regards,

Lee

Lee Baker

Hi Anissa

Just wanted to express our thanks for the way in which you have served us. Thank you for being proactive, it's been quite refreshing to have that level of service.

Regards

Eddie & Trina

Eddie Henderson

Hi Steve,

My name is Simon Whitehead and I recently became a customer of Fleet Prices and wanted to provide some feedback on one of your team - Anissa Elmecheri.

I had spoken to four other companies before speaking to Anissa and it was unfortunately exactly what you expect, someone picking up the phone with no enthusiasm or personality, not listening properly and telling me I am the 100th person to call about a Golf R today. Then Anissa responded to my enquiry and we spoke on the phone. What a breath of fresh air! I really got the sense she was excited to speak to a new customer and understand my needs and what I was looking for. Engaging, informative and a lovely person to speak too.

I have never leased before and was a little nervous and unsure but all my questions were answered perfectly. Each time Anissa said she would call or send an email it was on time – this makes a huge difference and I feel a valued customer. I actually had a cheaper quote that I found during my ongoing conversations with Anissa but decided on Fleet Prices based on the service and confidence Anissa gave me.

As a sales manager myself I would not hesitate in hiring someone of her calibre and if my team of 15 were all like her, I am sure my quarterly bonus would be through the roof!

Please share this feedback with her and give her the recognition she clearly deserves!!!


Kind Regards
Simon

Simon Whitehead

Morning Anissa,

It’s amazing. A smooth transition :0)

Thank you so much for all of your help and expert assistance. You’ve been great as always!!

I’ll be in touch in 3 years :0)

Speak soon
Claire

Claire Waters

Hi Steve - thanks for your mail.

I used Fleetprices for my last car and was impressed by the service then. So much so that when I needed to look for a replacement it was the only place I looked.

As before, the service from Anissa was fantastic. Emails, calls, etc. always responded to very quickly (even when she was on leave and about to board a flight!) and I was always kept up to date with the progress of my order right through to delivery.

I wouldn't hesitate in using Fleetprices again and would definitely recommend your service - indeed I have recommended you a number of times.

Regards,

Roy.

Roy Daley

Hi Steve,

Very happy with the service i received throughout the whole process and in pacticular the turn around period from ordering to delivery. I need to especially praise Rachel Gouldingay for ensuring this short turnaround and even helping me through the process on her annual leave, a credit to your company.

Kind regards,
Robin Lodge

Robin Lodge

Thanks for your note. Am really happy with car and the service I received from Fleet Prices. I was in contact with Rachel Gouldigay earlier in the year when I was thinking about replacing my car. Rachel took the time to listen to what I was looking for and make some recommendations of vehicles for me to consider before we settled on a Kuga. Rachel made the whole process so easy so I will definitely be using Rachel and Fleet Prices again. In fact I've already recommended you both to several friends.

Kind regards,

Steve

Steven Dwyer

Dear All,
I have to say I'm extremely happy with your service. It was simply outstanding.
​Delivery went as smooth as​ it could. The driver, named Andy, was exactly on time as he stated over the phone.
He was extremely polite and helpful. The whole process of handing over the car was quick and very pleasant.
The car itself is absolutely gorgeous. Everything is exactly as ordered.
On this note, I'd like to thank everyone who was involved, especially you Rachel.
Thank you very much.

--
Kindest regards,
Witold Kuszynski

Witold Kuszynski

Morning Anissa - the car arrived safe and well, and is really nice - very pleased.

Many thanks for all your help as usual.

Regards,

Roy.

Rpy Daley

Good Morning Steve
The car arrived on time and as arranged and I am very happy with both the vehicle and your service .
This is the third time I have leased a vehicle and this is the best organised and smoothest handover I have experienced .
Well done and thankyou to you and your team .

Kind Regards
Alan Taylor

Alan Taylor

Hi Steve

Thanks for the email

Just to confirm everything went smoothly and it was a pleasure dealing with your Team

I hope to speak to you again when I look to change this or any other car

Kind regards

Paul

Paul Gillen

Dear all at FleetPrices.

The whole process went very smoothly from initial enquiries to delivery,
A good choice of high spec vehicles at very competitive lease prices,
finance arranged easily and quickly, vehicle sourced without long delivery time.
Vehicle delivered on time at my convenience, excise licence posted seperately.
Thank you Peter.

Now to enjoy my new Skoda Yeti Outdoor Diesel Estate 2.0 TDI CR Elegance.

Rob Browning

Just a quick note to say thanks for arranging the car for us - my wife loves it, and the whole process was really painless, so that was great.

Matt Cowell

Hi Anissa,
Thank you for your email. The car arrived at 4.30pm yesterday and I had a funeral visit shortly thereafter (first outing in the car — down a rough, unsurfaced farm track!), so didn’t email you immediately. The transporter driver was most helpful, and I’m delighted with the car, although still struggling to discover how things work! First problem was starting it, until I discovered that the clutch has to be depressed. Then opening the back doors, but they need two presses of the unlock button, etc., etc. Getting there though. Only negative is your price drop on this model when I checked the website. Down to �£202 .92 a month for 10,000 miles a year. Too late for me to benefit, but I’ll certainly pass it on to anyone who is looking to lease a car. Who knows, you may well hear from members of my three congregations who like the look of my new car. I would certainly recommend Fleetprices, not least because you have been the best person to deal with in over fifteen years of leasing cars. Thank you.

Kind regards,
David.

David Collins

Hi Anissa,

Yes the car arrived yesterday, all went well.
My wife is very pleased with it!.
Thanks for your help with everything :-)

Have a good weekend

Regards

Steve

Stephen Watson

Hi Paul,

I can confirm I was more than happy with the service I received from yourselves, very professional and the price was the best I could find.

I will most certainly come back once this lease has expired.

Best Regards
Stefan

Stefan Russell
Executive Director

Stephan Russell

Steve,

Yes, we’ve received the car ok last week. Many thanks. The service has been pretty sleek and we are very happy. Very happy to recommend you in the future or come back to you for any other vehicles that we may require.

Not sure about the reason for a GAP insurance since we have not purchased the vehicle but are leasing it (i.e. we do not have any financial commitment with regards to the purchase of the vehicle). Therefore, I am assuming that the comprehensive insurance cover that we have will be sufficient. Am I correct?

Thanks again

Christophe Noye

Hi Steve,

Thanks for getting in touch and I can confirm we have been absolutely delighted with the service from you guys.

We were looked after from initial phone call through to delivery by Elena Parker who has been brilliant and always answered any questions whilst assuring us at every stage of the process (we were first time leasers so this was all new to us!).

Elena has been friendly, professional, always getting back to us promptly and is a credit to the company offering customer service of the highest standard. Even though there were a couple of hiccups (allow shortage at the factory so not your fault) she was on the ball, took control and sorted everything and kept us in the picture. She then liaised with Steve Walmsley at Lookers (who was equally brilliant) and between them, they went out of their way to ensure we had delivery on our chosen date, even though this meant extra work for them to re-juggle customers expectations and source a vehicle of the same spec in time for us.

Finally our vehicle delivery was excellent with the driver offering great customer service and again provided a friendly, nothing a problem attitude. And of course the car is excellent too!

The whole experience has been excellent and everyone has been brilliant to work with and we will recommend the company to all our friends and relatives. You will be the first company we ever think of for any vehicle leasing needs in the future.

So a big thank you to all involved and for offering such brilliant service with the highest level of customer care and attention to detail.

Keep up the great work and please pass on our sincere thanks to Elena, Steve and delivery driver.

Jason Piggott

Hi Steve,
I’ve been dealing with Dave don’t know if it’s your brother or son?
The service was excellent and I would recommend you to everyone.
The hassle free nature of what I thought was going to be complicated and the part exchange of my old car was nothing short of excellent customer service.
I hope to carry on and do business with the company for years to come and once my lease is due up in 2 years I really do believe I will be coming to you guys again.
Thanks again to Dave for his hard work.

Mark Churchill

Hi Rachel

Everything was great and we love our new car, delivery was excellent. So thanks for all your help.

Nicole

Nicole Collett

The delivery of the car was very smooth and efficient from start to finish. Well done and thank you Peter.

Best Regards
Nigel Watson

Nigel Watson

Hi Elena

Just to let you know we took delivery of the car this morning and are delighted with it thank you.

You (Steve and the delivery driver) have been an absolute joy to work with and we can't thank you enough for your help and support throughout which has been second to none. We will not hesitate to use you guys in the future and recommend our friends and family about you and your amazing customer service.

Thanks again for being brilliant and it has been an absolute pleasure to work with you on this.

Jason Piggott

Hi Beverley

Thanks for your email. Yes, I received the car on Friday and I love it.
Thank you so much for organising this for me.

With kind regards


Gilly

Gilly Cooper

Steve,

The car is fantastic and the wife seems to be happy (always a good sign), Land Rover taking 9 months to deliver has been a dampener on the experience which will make me consider whether to use them in the future and lastly Fleet Prices have been a joy to work with, updating me when I’ve asked and making sure even with Land Rover messing about that I got the car wanted so thank you

I’ve sorted the GAP insurance

Cheers
Andy

Andy Thorne

Car was delivered this morning, very impressed with it – just a quick email to say thanks for all your help over the last few months.

Speak to you in about 18 months!

Kind regards

ADAM FOX MBA

Adam Fox

Yes, I’m very happy with the car thanks and the whole experience was fairly smooth and hassle free. There were lots of forms to complete and sometimes faxing/scanning wasn’t available to me, but we worked around that (posting where possible) and turned it all around quite quickly. The amount of forms isn’t unusual given the financial and contractual agreements to be made, so no issues there.

I also requested a car ASAP, so was pleased with how Fleet Prices found one in stock that pretty much matched my criteria and met my timescale demands.

My only outstanding question/s is when payments will be taken, both the initial ‘6-monthly’ payment and the ongoing direct debits?

I have already recommended your services to other friends and family who are looking into similar leasing options.

Many thanks

Manus

Manus Walsh

Hi Anissa

Thanks for your email – the car is absolutely amazing! I got back on Saturday after a missed connection meant we had to wait 24 hours for the next flight back – so it was here waiting for me. Couldnt be happier, it’s an absolutely beautiful car to drive - and also just to look at.

Thanks so much for all your help getting it here. I’ll definitely recommend anyone in my network should speak with you if they’re looking to find the right car!

Best regards

James

James Blackwood

Just to let you know that the car has arrived today as advised and very pleased – thank you.

Regards

Manus

Manus Walsh

Dear Steve,

I'm extremely happy with the car and the level of service from your team was exceptional. There was an issue with collection but nothing to do with your arrangements.

Kind Regards

Euril Michael Turner

Euril lTurner

Dear Steve

Yes everything went smoothly and i have insured the car with direct line, cause I'm their costumer for couple of years.
Your co worker Rachel Gouldingay was brilliant and patient with me and I could say if she wasn't chasing me I was going to hire a car from Arnold Clark.
Thank you for a great customer service.

kind Regards
Ahmad

Ahmad Fakouri

We took delivery of this vehicle - the exact spec requested - last Thursday, on precisely the day when told we would. Delivery was without a hitch by a lovely & professional guy from a dealer in Aldershot who provided the delivery time and, once done, even stopped for a cuppa and to interact with the kids.




Peter & Anissa of Fleetprices kept us up to speed with developments throughout the order and ensured delivery bang on schedule; they also answered our many queries fully and without hesitation. We will endeavour to recommend Fleetprices to others searching for vehicles in similar situations to ourselves.

Jay Salmon

Hi Steve,

Thanks for your kind email. I'd like to pass on my special thanks to Anissa who's been absolutely terrific throughout the process. We had a last minute panic when the VRN changed but Anissa was great at liaising with the dealer and myself.
I would highly recommend your services to others (I had gotten in touch with you in the first place from a referral myself)

All the best,

Michael

Michael Jin

Hi Rachel,

It arrived before 9am this morning, piloted by a very courteous and knowledgeable gentleman.

Looks and drives amazing, can't wait to plod through France in it.

Took longer than we wanted to arrive but we're so happy now it's here.

Cheers, Tim

Tim Johnson

Steve,
I dealt with Rachel Gouldingay in your team right the way through, from my first telephone enquiry, having been passed the deal by a colleague who has also taken delivery of an A6 back in March. It was always going to be a long lead in and I think that helped keep the cost/deal down as not many could/would wait 4 months. In the end it was more than 7 months and this was down to Audi changing the to the ULTRA engine, so for my extra 3 months wait I was rewarded by the new engine.

I was a little concerned and was guilty of pestering at times, but Rachel was very customer focused 'sold' the further delay to me and kept me informed of progress despite it being hard for her to find out herself. With June specified I settled myself to that meaning the end on June and I heard from Rachel right at the beginning of July, I had to re-do some paper work for Audi finance, to reflect the new engine and the car duly arrived as specified PM at 12.30. That part also went well and the delivery man was most helpful.

I hope Rachel is around in two years' time to find me another great deal.

Regards


Chris Oakes

Christopher Oakes

Thanks Rachel, yes all delivered fine, very happy with the service

Thanks for your help
Andy

Andy Bristow

Dear Steve

Many thanks for your email. I would like to say thank you to yourself and Elena for your help in obtaining our new car. The hand over went really smoothly, and the driver arrived just after 9 am on the morning of delivery.

We are very pleased with the car and getting used to driving it now. We would like to thank Elena for all her help over the last few months.
Many thanks.
Kind regards

Stuart Dawes

Stuart Dawes

My new car was delivered on Friday and I wanted to say thank you for helping organise everything for me. I am very happy with the Kia and will definitely be recommending Fleet Prices to my friends.

Serena Rayner

Hi Rachel,
Just to convey sincere thanks for your efforts; Brigitte has received the car this morning.
The wait us finally over.
Best regards

Brigitte Hill

Rachel,
Thank you, the car arrived on time 12.30 after being given a PM time slot, as I had the day off I drove out to the peak district, and the Queen was at Chatsworth , didn't she her, but had a pub lunch. The car is great but takes a while to get used to all the gismos, the park brake was a little awkward and not fathomed out the Stop Start, but think it might not be stopping because of the Air Con being on, these are both very different in the way they work compared to our Freelander.

Apart from delivery note I signed nothing more, so assume I'll be invoiced for the large upfront payment or that it will be taken from my bank in the same way as the regular monthly payments.

You have been excellent throughout the process and have handled the long process with excellent customer care, making waiting worthwhile.

Many thanks

Best Regards


Chris Oakes

Chris Oakes

Hi Rachel,
Vehicle hasarrived and we are very pleased with it. Worth the long wait!!

Many thanks
Pete and Esther

Esther Jones

Hi Michael,
I just wanted to let you know the car was delivered yesterday and I'm really pleased with it. Thanks for persevering, I think it's been worth the wait. It should also keep me out of your hair for 18 months.

I only have one question on the maintenance. I haven't received any information from Arval on how this works or contact details should any maintenance be required. Should they send me something?

Thanks again
Nick

Nick Coton

I sent a thank-you to Rachel, and said I was very happy, and would recommend you to others. I was looked after extremely well by Rachel, and was dealt with on an individual and personal basis, rather than feeling like just another customer / transaction.

Thanks

Alan Saunders

Good morning Anissa

Delivery went well of the new car they were with us by 10 am.
I love it.
Thank you for all your help again with sorting this.

Noemie

Noemie Green

Hi Anissa,
Everything went to plan with the delivery . I am very happy with my little car and also in the way that you dealt with my enquiry and order right through to the delivery process , dealing with yourself was so easy and saved on the time of going around garages and dealing with then , not to mention that you also offered a very good deal.
I would recommend fleet prices to my family and friends and would look to using you in the near future.

Many Thanks

Lisa Dallison

Lisa Dallison

Hi Elena,

Everything went well with delivery on Friday, very pleased with the car.

We are off work today, so will be going out for a drive, in the sun.

Thank you very much for all your help, I know we must of gone through nearly all the cars that you have on deciding which one to get.

We have found the service you offer is excellent.

Once again, Thank You.

Julie & Gary

Gary Jeffs

Hi Anissa

All went smoothly thank you and new car going well!

Thank you again for your assistance with the process and I will no doubt be back again in 3 years when it is due to be replaced.

Kind regards

Pieter

Pieter Van Beesten

Hi Anissa

Yes thanks very nice chap who dropped the car off and went through the controls and differences with me before he started his return journey. Car is what I expected and wife just getting used to the changes. Thanks again for your help first class.

James Chisholm

Thank you both for your messages and offers on further support. I’m glad to report the delivery was problem free and we are very happy with the car. I’ll let you know if any problems or queries do arise but for the moment at least you have a very satisfied customer.

Regards,

Paul

Paul Dear

Hi Rachel

Sorry I could not get back to you earlier as I have been in a meeting with the directors.

The delivery went well and the car is what I expected it to be and it was worthwhile waiting for the extra features I wanted on it.

Thanks a Lot

Sanah

Sanah Rasheed

I am over the moon with the car and the service that I have received from James at Fleet Prices.I think I will pass on the GAP insurance for now however.

Kind Regards

Arthur

Arthur Tozowonah

Hi Steve,

Very happy with the experience, and looking forward to working with you in the future. I am not interested in GAP insurance Thankyou.

Danny King

Steve,

In terms of the experience I would say it was first class, Michael Tomlin took my initial request for information and ensured I had the required quotes and any further support information very efficiently. He also worked under my constraints being available by e-mail only most of the time as I was busy deploying various services in different areas around the country and not always available by phone.

He was as honest as he could be - I probably could have found a better deal but he came across as the more professional and therefore trustworthy of the pool I was dealing with at the time. All arrangements went smoothly and he was able to answer what probably seemed like obvious queries in a timely manner and without fluster.

The delivery went smoothly, it was early and to be honest I was still abed, but the chap waited a few minutes for me to rise, showed me around the vehicle and pointed out the controls of note, access to the boot etc and we walked around - in the rain - to confirm all was well.

As mentioned to Michael in a note last night, the vehicle is a huge hit not only with myself for the quality and driving experience, but the family are very much enamored by it - more so even than the most recent Scirocco which previously held the top position.

To date then nothing but a positive experience all round from Fleetprices and Mercedes, and if asked I will certainly recommend your services.

---
Best regards
Steve Leach

Stephen Leach

Helpful, prompt and efficient. Would be happy to recommend

Andrew Samarasinghe

Elena

Many thanks for all of your help over the last few months.

Regards

Andrew Morgan

Andrew Morgan

Morning Anissa,

Yep, delivery was all good. I got a phone call with time on Wednesday evening and they arrived about 5 minutes before that.

Very happy with the car, certainly glad to end the wait!!

Thanks for all of your help and for keeping me updated.

Thanks,

James

James Neal

Dear Steve

Thank you for completing my Car Lease and delivery of my car on the 19th May.
Everything went well and I am really please with the car and the whole experience of getting the quote and completing the deal.
I like to particularly like to thank Mr Paul Phillipson for his expert advice and update by emails and phone calls from the quotation of the cars we were interested in to the completion and delivery of my car.

Regards

David Cooper

David Cooper

Hi Rachel,

The delivery was excellent in all respects. I'm very pleased with the car thank you.

Tim

Tim Frost

Morning Anissa

I hope you had a great weekend?

The car has been delivered this morning.

Many thanks for all of your help!

Its a beauty!

Best regards
Phil

Phil Hughes

Hi Steve

Thank you for your email.

We did take delivery of the Q3 on Friday 16th May, and my comments on the whole process are as follows.

I found all dealings with Fleet Prices to be efficient and professional, with an appropriate level of contact and communication throughout. This was handled by Carmel initially and then Ben – both of whom ensured we were informed at every stage of the application and delivery process. The delivery arrangements for the car were slick with a date being estimated for w/c 12th May and then confirmed as 16th May. The driver contacted us the night before and said he was aiming for 10 am and the car arrived slightly earlier than that.

All in all, we are extremely pleased with the service we received from Fleet Price, and the associated Audi dealership, and would definitely consider using your company again for future leases.

Andy Holgate

All went very well with the delivery and the chap who delivered it was very polite and helpful. We are very pleased with the car.

Regards

Mike

Michael Pye

Hello Steve ,
Just a quick line to let you know how impressed I have been with fleet price services.
From day one I dealt with Elena who was very proffesional and nothing was too much trouble for her, she kept me informed throughout the process up to delivery and was a pleasure to work with.
This was my first time purchasing a lease vehicle and have been very impressed the way it has been dealt with by Elena and your company.
I would have no hesitation in recommending yourselves, and I will certainly use you again in the future,
thank you once again

Tony McAllister

Tony McAllister

Hi Steve,

I couldn’t fault the service at all, Craig Charlesworth was reliable and efficient from my first enquiry to him. The car was delivered on time and the driver was lovely, taking the time to explain everything to me (even after driving 5 hours!). The car itself is perfect, exactly what we have been looking for.

As I have said to Craig, I would happily refer your services to anyone I hear of in the future who is looking to lease a car.

With kind regards

Anna

Mrs Allan

I was very happy with the arrangements, delivery,etc. Look forward to enjoying the vehicle for the next 4 years

Tony Jackson

Hi Steve

I'm very happy with the car. In fact it appears I have the latest 'Ultra' A6 model with S-Tronic rather than the CVT multitronic auto that was current at the time of ordering. Although the same retail OTR price as the superseded car, it seems like a bonus to get a slightly more efficient, powerful car with a better gearbox than I was expecting!

The car was driven from Swindon by a very nice gentleman who, despite arriving early for an afternoon delivery, was happy to wait for me. I had a BMW lease car delivered a couple of weeks previously which was trailered to me but I don't mind as long as it arrives clean with a little fuel.

Michael Tomlin dealt with my order and was always helpful and polite. I had a very prompt reply to my initial enquiry and subsequent emails were dealt with very promptly. This won my custom. I find the website quite nice to navigate. It did seem to take an inordinate time to approve the finance though. Far more than I have ever encountered with other lease cars and I have a very good income and credit rating. A BMW I leased with another company took a fraction of the time and the process started at the same time. Once approved the car was actually delivered a little earlier than estimated so, overall, I am a happy customer.

I did question the initial document fee which seemed excessively high compared to other lease brokers. Due to the time it took to approve finance, this was actually reduced at my request to the fee comparable to your competitors. I also had some slight concern as your company is not BVRLA registered. I would recommend you do register if you can to reassure future customers.

Overall, I am delighted with my A6 which was delivered on time and with the latest spec. I would recommend your company without hesitation. But perhaps look to change your Credit check company!

Richard Evans

Richard Evans

Dear Steve,

This as you probably know is the second lease vehicle I have taken delivery of from fleetprices, and needless to say I am extremely impressed by the way everything was handled. Anissa dealt with all the details from my first enquiry and gave me the reassurance that all would go smoothly which ultimately it did. She is a credit to the company and I would not hesitate to recommend fleetprices to any of my friends and colleagues should they be looking to lease in future. I am delighted with the new Mercedes and look forward to two more years of enjoyable motoring.

Kind regards
Peter

Peter Kentfield

Hi Anissa,

It all went fine thanks. The new car is great. Many thanks for all your help.

Best wishes,

Mark

Mark O'donnell

Hi Anissa,
it was great. The car is lovely, so cute.

Thanks for your assistance with everything.

Liz

Liz Kearns

Hi Beverley!

Arrived today, we've gone for a drive and we're very happy, exactly what we wanted. Thanks for all your help throughout getting it, very much appreciated.


Steve

Steve Smithard

Hi Anissa,

Hope you are well. I received the new Mercedes this morning and it looks absolutely stunning. I just wanted to say a big thank you for all your help with everything, you're always a pleasure to do business with!

Many thanks
Peter

Peter Kentield

The delivery of the vehicle went really well with no issues.
In terms of my experience in dealing with Fleet prices I would have to say it has been an enjoyable and straightforward one. The reason I chose you as a company is that you were very competitive with your pricing but above all it was the tenacity of Michael who I dealt with throughout the process. He provided the quote in a timely fashion and followed this up offering help and advice throughout the process. I had a number of questions and wanted some variations on the original quote and nothing was too much trouble for him. He provided regular updates and really helped me throughout the process. I have already recommended Fleet prices to a friend whose current lease deal on a Mercedes runs out in June and I am sure she will be in touch to obtain a quote. I hope that this feedback has been useful and I look forward to dealing with you in the future.

Kind regards

Andrew

Andrew Brothwood

Hi Elena

Just wanted to let you know that the delivery today went great, and the car is everything we expected and more, thanks for a great service and I will be definitely recommending you and Fleetprices to anyone who might be interested.

Thanks again

Best Regards
Glenn

Glenn Day

Hi Rachel

Yes, all went well. Very impressed with the delivery service.

Thank you very much and I'll let you know if there's anything I need.

Thank you

Lee

Lee Inman

Dear Beverley

I just wanted to say how delighted I am with the car! I love it! Thank you so much for all your help over the last few months and for arranging delivery to Liverpool airport last week. Everything went smoothly.

All the best Beverley and thanks again.

Elizabeth Caraher

Steve,

Rachel looked after us very well, as she always has.

Cheers
Jon

Jon Curtis

Hi Anissa

Yes the car arrived yesterday and we are very pleased with it.

I would really like to thank you for help in sorting this out you provided an excellent service.

I will be using you in the future and will be recommending you to others

Regards

Jeremy Friend

Jeremy Friend

Dear Steve,

Overall very happy with the experience. This is the first time that I have used Fleetprices and indeed the first time I have taken on a car through a leasing scheme (I have had company cars for the last 20 years). I chose Fleetprices on the recommendation of Richard Marston.

A couple of comments that I hope will taken in the spirit in which they are offered (to improve an already good service):

- I would have liked to have been kept better informed on the status of the delivery date, and
- For me as a first time user, more easily accessible information regarding what my own obligations were would have been helpful; e.g. that I had to arrange for the insurance.

However, Craig Charlesworth was always very courteous, helpful (and patient!!) and I would certainly use Fleetprices again and recommend them to friends.

With my thanks and best regards,
Ray Elgy

Mr. Elgy

Hi Steve,

Would just like to say that overall it was a very easy experience, I was kept up to date very regularly with the progress, any questions I had were promptly answered and the car arrived at the time stated. The handover was very easy and quick and I would definitely return to you if I do this again. This was my first time leasing a car and what could have been a daunting process was in fact very straightforward.

Many thanks
David

David Maclennan

Hi Steve,

'service from Paul was excellent throughout. Good price for quality vehicle and always kept advised as to progress which was fast as required'.

Regards

Alan

Alan Stell

Morning Anissa, everything was perfect on Friday, I had a good run out with the kids on Saturday in it and it's turning some heads in my street :)
Many thanks for the ease with which this was handled - my first lease car.

kind regards
David

David Maclannan

Hi Beverley

Just letting you know car arrived safe and sound!!
Absolutely love it!! Might take me a while to get used to all the gadgets though!

Thanks for all your help

Kath

Kathryn Mort

Yes received just after 8.30 this morning !

Thanks for your and Paul's assistance on this.

Regards

Alan

Allan Stell

Everything is good and I'm over the moon!! Rachel was fantastic from start to finish and smoothed over any issues. Much appreciated.

Thanks

Dan

Dan Bell

We are very happy we chose Fleet prices for this this vehicle, everything was handled professionally by Peter from the beginning to end.


We will defiantly use you for future vehicles.




Many Thanks,

Joe Fuller
Allied Builders UK Ltd

Joe Fuller Allied Builders UK Ltd

hi,

Car arrived nice and early on Friday. All ok with car.

Thanks again for all your help

Phil

Phil Thompson

Hi Beverley,

Yes received the vehicle. Thanks very much for all your help, my wife absolutely loves the car.

Thank you

Dave

David Cook

Thanks for the email. Was thoroughly impressed with the level of service throughout and Elena was helpful. I would certainly use again and recommend.

Darren Hall

Hi craig it's berney Morris here.george is at work but he is delighted with the car arrived spot on time yesterday.
Thanks for all your help and we would certainly deal with you again,in fact Anna our daughter who was e mailing you on our behlalf is looking to change her car,so you may get a call from her in the near future.
Kind regards George and berney Morris

Mr and Mrs Morris

Dear Rachel

Everything went well thank you, no problems at all. The car is beautiful.

Thank you again for all your help and your efforts to keep us up to date with progress along the way.

Kind regards

Cornelia

Cornelia More

Couldn't have asked for more better, professional service when I was in the process of purchasing my 1 series. Fleet prices made sure everything was going to be all ready in time and did everything they could to get me a car in just 4 weeks. Definitely buying my next car through fleet prices.

Robert Sanders

Hi Anissa,

Sorted thanks!

Thanks for your help with this, I’ll push any other colleagues in your direction should they be in the market to get a new car.

Best regards,

andrew

Andrew Malloy

Hi Rachel

Everything went fine yesterday, was impressed with the delivery driver who took the time to explain the features on the car.

As you say, now very much enjoying the car.

Thank you for your help with this, the service has been excellent.

Best regards,

Chris

Chris Breakwell

Hi,

Yes everything as great and the delivery person was really helpful.

Thank you for your help, you will be the first port of call for our future cars! I think I may have to go with a Mercedes next time!

Regards

Danny

Daniel Lewis

Steve

An excellent experience and everything went according to plan

Thanks

Mike

Mike Guy

Another seamless transaction from Dave, three weeks from our first enquiry to the delivery day! Over the moon with the Car, we were a bit unsure on the colour but defiantly a good choice after seeing it arrive!

Gareth

Paul/Beverley

I have just taken delivery of my new VW Touareg and I am delighted with it.

Many thanks for making the arrangements so successfully for me.

Regards
Mike

Mike Guy

Hi Steve

I had a great experience dealing with Fleet Prices.

My main point of contact since day 1 was Beverley Rawlinson and she was incredibly helpful and lovely to deal with. I have recommended your company to a few colleagues this week.

The service was excellent. If I was to be picky and mention anything worth improving, you could set customers expectations more out at the start of the process. For me it would have been good to know the process timeline from placing the order to receiving finance docs to 14 days for delivery as a long distance sale.

Apart from that all good.

Thanks you for giving me the option, however I do not require GAP insurance

Lorraine

Lorraine Cooper

Hi Steve,

I recently received delivery of my new vehicle, a Mecedes C class on contract hire. I spent extensive time researching deals and in the end fleet prices were very competitive and a lot cheaper than the main dealer. I contacted 7 leasing companies with my requirements via email and fleet prices were the only one to comprehensively respond so I called and we started to discuss my options.
The sales rep Michael was very professional in all his communications and delivered on all his promises.
The car and delivery was as agreed.

Many thanks

Rohib Shah

Rohib Shah

Hi Anissa

Firstly thanks for the excellent service throughout, the car was delivered at 9am prompt this morning.

Kind Regards
Mark

Mark

Hi Anissa,
Delivery was fine...it is a beautiful car, thanks for your help. Keep in touch as I may be after something in 18 months for myself.
Regards,
Bert

Mary/Bert

Hi Beverley

I receive my new car this morning.

I just wanted to say thank you very much for all your help.

Lorraine

Lorraine Cooper

Hi Paul

Received car yesterday at 9:00am

Really pleased, many thanks for all your help……..

Scott

Scott Trebley

Thanks for your follow up e-mail.

I have nothing but good feedback. Rachel was extremely helpful throughout the process and has been in contact since the delivery to confirm everything went well.

I am enjoying the car and the driver was extremely helpful when bringing the car to my work and showing me round the car.

Overall a very good experience that I have already recommended to a friends and family. I will be using Fleetprices again in 3 years time if I choose to lease again.

Thanks again

Regards

Mark.

Mark Foster

Hi Anissa
Car arrived by 10am and its lovely, thank you for all your help.
Charlotte

Charlotte

Hi Beverley,

Delivery went well yesterday and I’m very pleased with the car. Thanks to all your team, it’s been very straightforward.

Regards,

Mark Green
(Daniel is the good looking one who set the wheels in motion)

Mark Green

Hi Steve,

Yes I have received delivery, it's a lovely car. I was kept regularly updated by Paul and Beverley and would defiantly use your services again and also recommend the company to other people.

Regards
Roy

Rene Bank

Dave is doing a sterling job!!....It’s a learning curve for myself at the minute looking after the Vehicles and Dave has helped with a lot of questions I’ve had.

Kind Regards,

Gareth

Gareth

Hi Elena,

Thank you car is lovely,

Thank you for all your help.

Simon Wootton

Hi Steve,

Thanks to Paul

The delivery went extremely smoothly and we are very happy with the vehicle and the delivery man was helpful, polite and friendly. Thank you.

Regards,

Barrie & Andrea Hicks

Barrie & Andrea Hicks

Hi Craig

The car arrived on Thursday. I got the first chance to drive it today. Its seems like a great car, and we are very happy.

All the best

Adam

Adam

Thank you delivery went smoothly and all ok
regards

Raj

Rajinder Digwa

Everything went smoothly and I was very impressed with the service that Fleetprices provided. Thank you

Craig

craig monty

Dear Steve

Thank you for your e-mail of 9 December and I apologise for the delay in my response. I was extremely pleased with the professional service I received from Peter. You continued to keep me up-to-date with a delivery date and everything went very smoothly. Thank you for your assistance in this. I would hesitate to contact you again to use your services in the future.

Helen and Keith Tate

Helen and Keith Tate

Hi Peter,

Yeti duely arrived this morning everything fantastic, just wanted to express my thanks for all your help in sorting things out for me and having the patience to deal with a cranky old Welshman looking for a bargain. Yachi da butty boy roughly translated means cheers mate ha ha.

regards

Bryan W.

Brian Walker

Hi Steve

Sorry for the delay in replying. The Christmas break and our holiday has set me back a little....

So to my experiences of leasing a car. Overall I would have to say very positive. Right from the start I found your web-site to be extremely useful, giving as it does the chance to play with options (diesel v petrol or 24,36 or 48 months etc). After my first tentative enquiry when Anissa phoned me back I felt reassured by her professional and friendly approach. As you may know I was after a first car for my daughter as a X-mas present and had left it a bit late. However Anissa was able to source a suitable car for me and kept me fully in touch with all stages to enable us to complete just before X-mas.
The car was delivered exactly on schedule by a very friendly man from the dealership in Kendal.

I've never leased a car before but following this experience I feel confident that when the time comes soon to replace my wife's car we'll be taking the lease option and FleetPrices will be our first choice enquiry.

Best Regards
Doug Kendall

Douglas Kendall

All good with the car so far. It’s a great drive and perfect for us.

I first spoke to Leo back in October and went through some options with him. I decided on the Touareg and the process was surprisingly simple. The interactive finance application was straightforward, and the approval process and actual ordering of the vehicle was completed in one day!

Leo was happy to answer all of my questions and it was never difficult to get hold of him by either phone or email. I never had to wait long for a response.

The car was delivered on the day promised, which did not change from first estimate in October to confirmation in early December. I was happy with this as the lead time given was true and realistic, no empty promises.

I will use you guys again and recommend your services to others.

Regards
Michael

Michael Grimes

Hi Both,

My new car has arrived and the old one has left today.

Thank you for your help

Merry Christmas

Ali

Alison O'Donnell

Hi Steve

I was really impressed with Paul and his team he stuck with me and got me what I wanted in the end
The car was delivered on time by a very nice chap and so yes I was well pleased with Fleet and will use them again

Kind Regards


Stephanie Twinam

Steph Twinam

I took out 2 leased cars from Leo. Its now some months ago and looking back the whole experience was excellent, from the cheapness that leasing brings to the lightening service of Leo. Well done all, totally excellent.

Jon Doran

More than happy with the car and how the team handled everything from order to delivery.

Have a great Christmas and All the Best for 2014!

Thanks

Steve

Steve McKenzie

Hi Anissa.
Yes everything went well yesterday. Car arrived mid-morning. Nice guy from the dealer in Kendal. Parked out of sight. Just need to find a ribbon.
Thanks very much for all your help in sorting this out at short notice for Christmas.
I'll be back to you in the new year about a C4 Picasso.
Thanks again . Have a great Christmas.
Doug

Doug Kendall

I am in possession of car now.

Amazing Christmas present thank you so much.

Colm Doherty

Hi Paul

Car delivered, all brilliant a big thank you!

Regards Stephanie

Stephanie Twinam

Hi Steve,



Excellent service from start to finish, special thanks to Peter he answered every question i had along the way. Would recommend your service to anybody (already have to a couple of people) Thanks again

Rob Hensman

Hi Dave

Yes am very pleased with the new arrival, delivery was smooth and punctual. Thank you for answering my queries during the process and your efficient yet non pushy advice. I would definitely recommend you. :-)

Regards

Sally

Sally Smith

Hello Beverley,
Thank you for taking the trouble to ask.

Yes the SX4 arrived yesterday and very pleased with it. Even better than the base model I took for a test drive.

Thank you very much for arranging this lease for me.

Will recommend your company.

Kind regards, and a Merry Christmas to all at Fleet Prices.

Mike Peers

Mike Peers

Hi Beverley,

Just to let you know that the car arrived at 9.30 this morning :) it is lovely!! Just sorting out insurance etc.

Thanks again.

Best wishes
Nicky

Nicky Cootes

Hi Beverley,

Everything is fine thank you! The delivery company you use are excellent the driver even stopped to help install the sat nav! Brilliant customer service!

Many thanks

Evan

Evan Ross

Dear Steve,

Thanks for the email.

Everything went smoothly. Paul Phillipson was brilliant.......helpful at every step along the way and
happy to resolve any 'silly' questions I asked. All other Fleet staff I spoke to were also very helpful.

Delivery was as promised..............driver was friendly..........called to confirm time.............and arrived
on time.

In summary a very good experience which made the whole process stress free.

Hope this is helpful.

Regards,

Graeme Jamieson

Graeme Jamieson

Paul Wanted to drop a note to say how delighted I was with the service you provided. I was particularly pleased with your help when there were some finance issues. I will be recommending you to friends and family and hope this is the beginning of me using Fleet Prices for all my car leasing needs Thanks again Billy

Billy Wong

Dear Beverley,

Thanks for the email.............car arrived 8:30am Monday morning........wife delighted,
not had a look in!!!!

Best regards,

Graeme

Graeme Jamieson

Hi Beverley,

Yes the Qashqai arrived yesterday whilst I was at work. It looks great and drives really well - but I have only seen/driven it in the dark as yet! That is the problem with changing a car at this time of the year- I have to wait for the week-end.
Thanks so much for all your work and patience, especially in the early decision stages when I couldn't sort a colour out! This has been the 4th lease car I have had and you have made the administration for me very easy.

Thanks again,
Jan

Janet Wells

Hi Steve,

I cannot thank you all enough for the superb service you have given me with my car lease. If I had know it was going to be as easy as this I would have done this years ago. A special thank you to Dave Marston who answered my questions with patience and humour and was extremely helpful. I am loving my car and keep looking for any excuse to go for a drive. I have been recommending you to everyone I know!

Thanks again

Liz

Liz

Hi Steve,

Sorry for the delay in replying, but I kept your mail in anticipation that I would get a chance to reply as some stage. I can offer the following comments:-

1. I used the internet to find leasing companies, so your presence on contracthireandleasing.co.uk was where I found you.
2. I found Rachel easy to deal with, prompt at getting back to me regarding availability and generally very helpful all round
3. The finance application process was not too onerous and acceptance granted quickly
4. Delivery arrangements fitted in around the collection of my previous car with no issues, which saved me some hassle
5. The car was delivered early on the due day with no issues
6. Subsequent to delivery, Rachel has dealt promptly with a few queries for me, though I have a minor problem with the service interval computer which was not reset prior to delivery (I've emailed Rachel about this).

Hope this is of use - my overall experience was good and I would definitely consider using you again next time round.

Regards,

Rob

Rob Pole
Project Manager

Robert Pole

Dear Steve.

Thanks for your mail, and please feel free to use this endorsement on your site etc.

I was a little concerned at first to be honest doing this online without a face in a dealership . I can only say that Michael who I dealt with was top draw, and understood my needs to ensure that the company was above board before I would give any personal details and commitments.

I checked companies house and credit checked the company to ensure I was dealing with a real company..maybe I was over cautious here but I feel best to check as much as possible in these days of faceless sales over computers. Michael was attentive, got back to me every time without fail, and did everything he said he would, I was surprised to be honest as I needed a car in a short period of time and he pulled it off , at what I can see at a great competitive price..in fact I had one competitor of yours tell me if this price is real snap their hand off...so you have the competition helping you as well.

On the lead up to delivery I was contacted before and after to make sure all was ok, and the delivery guy made sure I spent time ensuring all was correct ..I would have no doubt what so ever in using you again...and have already passed on your details to some of my colleagues .

Best of success to you, for me it's deserved based on your high customer service and good rates.

John Mccullogh

Hi steve

Just to let you know that I am thrilled with my new car. Everything went according to plan and I couldn't be more pleased.

I will definitely recommend you to anyone who is interested.

Many thanks

Anne

Anne Turner

Hi Rachel

All went well, there were no mats in the car which was surprising but we can buy some separately.

Really pleased with the 2 cars we have leased with yourselves and I have recommended a few friends and colleagues to you as well.

Cheers,

Derek

Derek Dunbar

Dear Steve,

Yes - everything went smoothly after your kind intervention thanks.
Car duly arrived, on time and the delivery man was great.
I would recommend you to others.

With grateful thanks,

Mark

Mark Sells

Hi Steve,

Really happy with the car, the delivery was exactly on time and the car was gleaming.
Thanks for all the help from yourself, Paul and Beverley.

Thanks again,
Andrew

Andy Leach

Evening Peter


Just wanted to drop a note to say the car arrived yesterday and I’m really pleased with it.


Also to thank you for your assistance in arranging this deal for me. Due to work I have had to conduct most of the arrangements via email, you have always got back to me promptly with any queries I have had and on numerous occasions left voicemails with me to ensure I was up to date. You’re effort in identifying a car with the exact spec I was looking but with a much reduced waiting time has made an immeasurable difference.


Once again, thank you for your excellent customer service and helpful attitude throughout this process



Cheers



Stuart

Stuart Cooper

Hi Rachel,

Everything is fine and the car is great. Happy with the service and thanks for all your assistance during the delays.

Cheers,

Barry

Barry Murphy

Hello Rachel

I hope you are well.

The delivery went well on Thursday and I am enjoying my car very much.

Many thanks for all your help, as requested I will let you know if I need any further assistance.

Kind regards

Donna

Donna Reid

Hya Anissa. I am very pleased with the car. Thank you for all your assistance ans will recommend to others as well.

Regards

Benjamin Ward

Benjamin Ward

Hello Steve,

The delivery went very well thank you and I really like the car. This is the 1st time I have got a car on contract hire so was a little unsure how it would all work initially. Since dealing with Anissa it all became very clear of how the process works, it was clearly explained to me. After I ordered the car the whole process from start to finish was very easy for me. It has worked seamlessly.

Many thanks
Paul

Paul Chapman

Hi Beverley!

Yes I received the vehicle this morning and everything is perfect!

Thank you for all your help.


Isabel Vianez

Isabel Vianez

Anissa

Very professional. Delivered just after 9am. Most efficient process.

Thanks for your help managing the process.

Jason

Conservation Plus

I found the service through Fleet straight forward and very efficient - my customer advisor Michael was attentive and kept me right all the way through the process. Thank you, I will use you again.

Tom C

Tom Calvert

Hi Rachel
Very happy with car, big smiles all round and still much to discover about functionality. Thanks for your assistance
I'm still waiting for first invoice but I'm sure it will appear in due course
Regards
Jon

Jon Redwood

Hi Dave

The car arrived earlier in the week and everything is good with it.

Thanks again for all your help with this. The service has been excellent.

Regards

Robert

Robert Goldstone

Hi Beverley,

Car was delivered yesterday morning and we are very happy with it.

Thanks and best regards
Sarah Suart.

Sarah Suat

Hi Bev,

Yes car arrived at lunchtime today and both myself and my wife are over the moon! It's better than we ever imagined. Thanks very much for all your help in making this a pleasant and easy process. I will be highly recommending fleetprices to all my friends and colleagues.

Once again thanks very much and hope to deal with you again soon

Best regards
Gavin

Gavin Jakubowski

Hi Steve,

Firstly, thanks for the email. I am very happy with the vehicle. One issue, I am assuming that my tax disc will arrive directly to my address? Please confirm.

I found the entire process from choosing a vehicle and to final delivery very efficient and professional and would highly recommend Fleet Prices to anyone considering a contract lease vehicle. The highly competitive prices clearly do not come at the expense of customer service, which was exceptional throughout the process.

In particular, Paul and Beverley were very helpful in organising my vehicle as quickly as possible, and I was kept up to date with developments throughout; by email, and by phone which I really appreciated.


Many thanks

Nick Church

Nick Church

Hi Rachel,

Thanks for the follow up, everything went well on Friday, the driver delivered the car first thing in the morning on the delivery date and went through the papers and checks with me – all good.

Thanks for your help and prompt response throughout the order process, very good service.

Best Regards
Neil

Neil Holmes

Dear Anissa,

Everything went very well with the delivery and i am extremely happy with the car. I would to take this oppertunity to thank you for all your help over the past couple of weeks which made this process very easy.

Many Thanks,

Mr Gary Avery

Gary Avery

Thanks for your help Rachel you have been great and very professional the car seems fine so far so good.

Sharon Leighton

Hi Dave,

Very happy. ..it's been a quick and reliable service.

Thanks,
Phil

Philip Reeves

Hi Beverley,

Yes, all received and very happy with the vehicle.

Many thanks

Nick

Nick Church

Hi Anissa sorry I did not get back. All went ok and on time . Absolutely love the car . Thanks for all your help .
Warren

Warren Bailey

Hello Beverley

The car arrived yesterday. I'm very happy with it.

Thanks very much.

Regards
Michael.

Michael Paterson

Hi Craig,

Yes it arrived safe and sound thank you. It's excellent.

Thanks,

David

Dave, Bittiner

Morning Anissa

Delivery went well and I'm very happy with the car.

Thank you for all your help and regular updates over the last couple of months keeping me posted.

I'd definitely recommend you if friends and family are looking in the future.

Thanks again

David

David Johnson

Hello

The delivery went smoothly and we are very happy with the car.

The service given to me by Leo was excellent too.

Thanks

Elias Koumi

Good afternoon Steve,

I’d like to share feedback on Anissa over the past 2-3 months since I ordered a Seat Leon.

Anissa is extremely organised, efficient and overall a pleasure to deal with. She is always ahead of the game and responds immediately with any queries that I have. Nothing is too much trouble for her.

I manage a customer services function and great customer service is my priority…. I wish I had twenty Anissas in my team – she is exceptional!

Please share with her how pleased I have been with the service that she has provided……I’m sure this isn’t the first email you’ve received singing her praises and it surely won’t be last J

Regards

Az

Az Chaudhry

Hi Anissa

It went very well thanks. The delivery guy was very helpful and explained everything. We're very pleased with the car. Thanks for all your help!

Cheers

Dan

Dan Allsobrook

Hi Paul/Beverley

Just to let you know got the car yesterday! Extremely happy with it! Thank you for all your help and information it's greatly appreciated!

Thanks again.
Leanne

Leanne Archer

Dear Beverley and Steve,

Sorry for the delay in getting back to you both, following the delivery of our new Seat Leon last Thursday. We are absolutely delighted with it...Well worth the wait!! Really pleased too with the service we received from you throughout the process from original enquiry through to ordering and delivery. Professional and helpful throughout.

Very many thanks.

Gareth

Gareth Jones

Hi Steve/Beverley

Very pleased with my new Fiesta! All went very smoothly - in fact, the whole process from start to finish went like clockwork. I found everyone at Fleetprices to be professional, courteous and efficient. Thank you for making the nerve-racking business of getting a new car so painless!

Kind regards

Val Jackson

Valerie Jackson

Received the car on Saturday very clean and in a great condition. The delivery driver was very helpful and took me through all the controls. Very impressed.

Had some trouble with the whole credit check / finance process and lead times. I don't think I was given clear enough indication at the beginging of just how long this takes (cooling off period etc).

Apart from that though, I'd reccomend you in the future and look forward to dealing with you again.

Regards

Brian

Brian

Nowadays it is difficult to find people who care about their job and their customers and who will try everything they can to help. I cant thank Leo enough for all his help in getting my new company car and i would highly recommend Fleetprices to anyone who is looking for a car. Leo has been very professional, yet helpful and easy to deal with, and i am more than happy with the car, in fact this must be the best car i have ever had! No doubt i will be back for my next car when the contract runs out! Thank you again for all your help, without you i wouldnt be driving this car now!

Britta Krueger

Hi Anissa,

Hope you are well.

Just to let you know that the BMW was delivered as promised. The delivery man was very friendly and helpful. And the car looks superb. Everyone loves it! The vehicle reg even has my initials!
I would like to thank you for all your help and hope to be acquiring more cars from you in the future.
Thanks again.

Yusuf Hans

Yusuf Hans

Hi Beverley

Apologies I was meant to send a mail yesterday. Yes delivery was both timely and all is well with the car, thanks very much for your assistance.

Kind regards
Dom

Dominic Westgarth

Morning Anissa,

Yes it arrived yesterday nice and early....was in it all day, it's fantastic and I'm very pleased. Will definitely contact you again when the lease is up.

Thanks for all your help.

Best regards,

Mark

Mark Cowan

Morning Anissa,

Car arrived hot from Wolverhampton this morning. Cracking little razza!! Beautiful colour.

Thank you again,

All the very best

Martin Beardmore

Hi Anissa,

Car has arrived, really happy with it! Thanks for your service - it's been excellent.

Best wishes,

Joy

Joy Probyn

Hi Paul,

Good to hear from you, all is fine with the car, I was more than happy with the service you provided. You were always prompt in replying and always a pleasure to speak to and I will be more than happy to use the service you have provided again, in fact I was going to ask you what happens when the vehicle lease comes to an end.

I would like to stay on a lease hire but I would like to go back to a convertible, I am really missing it now the sun has come out a little :-) How do we plan so that there is no cross over period between leases? am assuming I have to keep this car until the 24 month period is over and I am assuming there will be a waiting peiod for a new car to be ordered and delivered.

Thanks

Claire

Claire Williams

Dear Craig/Beverley

The new car arrived safely just before 8 this morning, I am delighted with it.
Thanks for your help, courtesy and efficiency over the last few weeks.
The delivery man said the in due course you will send me the vehicle registration docs together with any other paperwork relevant to the purchase.
I may well be in touch with you again in about 34 months to discuss another lease contract!!
Kind Regards to both of you and take care
Peter F

Peter Fitton

Hi Beverley,

Yes thank you, we have received the car and am very pleased.

Regards Gurdave

Gurdave Matharu

Thanks for all your help with the car, you’ve been most helpful, and a pleasure to deal with.

Laurence.

Laurence Jenkins

Hi Dave

The car arrived on time and all was good with it. Thanks and kind regards

Julian

Julian Scott

Hi Steve

Thanks everything went smoothly, car delivered promptly on agreed date.

Very happy with my experience, would use your company again when the contract comes to an end, found the service to be excellent and friendly. Leo was excellent in helping with the few issues we had and a thanks must go out to him.

Kind regards

phil king

Thanks Steve,

Everything went well with the pickup of the car thanks Steve, and like yourself, Paul was a gent and a true professional to deal with.

Many thanks

Nigel Fursland

Nigel Fursland

Steve

I thought the whole process was speedy, proactive and impressive. I’m a little disappointed I didn’t opt for the Dynamique S but hey ho. I’m OK without the GAP insurance

Regards

Mark

Mark Halpin

Hi Rachel

Everything went well with delivery last week thanks. The car was delivered in good time and I'm really enjoying it.


Many thanks
Emma

Emma Bowie

Thanks Leo. It was a pleasure doing business with you. Fiesta arrived today as arranged. A really smooth, speedy, stress free experience. Great to deal with someone who understands his clients requirements. Will happily recommend Fleetprices.co.uk. Sue

Sue Hartley

Hi Dave,

I was very happy with the service I received from you.

All my enquires were answered extremely promptly, you sourced the car I wanted very quickly and at a competitive price and the delivery was all as agreed.

Given this excellent service, I would certainly have no hesitation in using you services again or recommending you to others.

I am now looking forward to my wife allowing me to have a drive in her new car!

Kind Regards

Ian Harper

Ian Harper

Hey Craig,

Yes the vehicle was received on time and in great condition just that the poor guy delivering it had to come all the way from Yorkshire to my address to deliver it though he did compliment the comfort of the car.


Kind regards,

Deepak Vyas

Deepak Vyas

Hello Beverley

Sorry for not letting you know, but yes received it fine and all is well. I'm really enjoying driving it! Thank you.

Kind regards

Hayley Piper

Hayley Piper

Dear Steve,
I am pleased to inform you that the car was delivered on Friday afternoon and I am very pleased with it.
I would like to thank your company for the smooth process from start to finish. In particular, your colleague Anissa who responded very quickly and efficiently to any queries I had, with a friendly and polite approach.
I am very pleased with the service I have received from Fleet prices .
Many thanks for your help and assistance, I can definitely recommend your company to friends and family.
Kind Regards,
Laura

Laura Osborne

Thanks Rachel. Janie loves the car and all went very well with the delivery. Some of my vehicles are due for changing shortly so please keep in touch.

Ian

Ian Murdoch

The process and delivery of the Mercedes was spot on.

Rachel was very helpful throughout.

I'm very happy with the process overall.

Thanks

Kwok

Kwok Man

Yes, the car arrived on Saturday and feedback from me would be how helpful the delivery man was - excellent service.

The only thing I'm unsure about is how to book a service or tyres etc, when the need arises, presumably there is a central number somewhere rather than just booking it in with the local dealer myself?

Once again, thank you so much for your excellent service. Its so nice, I don't want to drive it yet!

Best wishes,

Louise

Louise Freeth

Dear Beverley

I received the car this morning and am extremely pleased with it.

Thanks so much for all your help and for making this such a pleasant and easy experience.


Regards
Greg Milne

Greg Milne

Hi Steve,
Thanks for getting the car sorted for me! Not sure if Paul mentioned but I originally had a lease arrange through another leasing contract hire Company, after they didn't send me the paperwork causing one delay the car then came in without alloys which meant they would have to start the whole process from scratch, adding another 3 weeks onto the 3 weeks I had already waited, I was borrowing my sisters car which was for sale so was panicking when it all fell through!!!

Anyway my boss found Fleet Prices and they managed to arrange me a car within a week! Paul Phillipson was fantastic, he communicated well and contacted me after each email to make sure I had got it!

I would definatley come to you again once this lease is up.

Thanks

PS Beverley has been very friendly too! Makes dealing with companies so much nicer when people actually communicate properly :)

Helen fairburn

Many thanks for a smooth delivery of the car, I am very happy with it. The credit checking was a bit long winded, but I guess you can't be too careful these days.

Kind regards

Tabitha

Tabitha Smedley

Hi Beverley

Its a fantastic car, thanks for all your help.

Delivery was excellent and the little citigo models are awesome to drive.

Thanks again, looking forward to receiving the sat nav bits

Jean

Jean Van Wyngaardt

Hi Paul/Beverley

I have just picked up the car!! its brilliant thank you so much for sorting things out for me!!

Have a word with your boss and tell him I think you should leave early today!

Thanks again
Helen

Helen Fairburn

Hi Beverly,

Thanks for your email; I heard you had been in hospital which I'm sorry to hear, I hope you're on the road to recovery.

I have received my vehicle and I'm really pleased with it so far - although I haven't had chance to drive it much yet! Can you remind me what I need to do about servicing? Will I get any kind of reminder or is it my responsibility to arrange the services at the right time? (And if so, what are the guidelines for servicing intervals?). Sorry if I've already asked you that!

Thanks very much for all your help.

Jo

Jo Bullivant

Hi Steve this was my first experience of leasing a vehicle, having been let down on delivery times by a main dealer on different make I made contact with yourselves , I wish I had found you earlier as Beverley found a vehicle in stock which was better than I was originally looking at on make and cost , I would not hesitate to recommend Fleet Prices to anyone . I will be back in a few months to get something for my wife.

Regards

Nigel

Nigel Lamb

Thank you very much for the fantastic service in terms of delivery and negotiation. Extremely pleased with the car it is absolutely brilliant. Brilliant price and very clear transparent pricing, keep it like that!
Definitely dealing with yourself again in the future.

Regards
Robert Sanders

Robert Sanders

Hi Peter
just a quick line to say thank you for your great service, the car arrived friday afternoon as promised. I will certainly recomemnd you to anybody wishing to take the lease option

mike

Mike Cavalli

Hi Anissa,

Yes everything was fine thanks and I love it – happy as a clam!!

Thanks for your help with everything.

Mike

Mike Clayton

Hi Anissa,

Just to confirm that the car was delivered this morning. Pristine condition and everything that I had expected. Great looking, excellent quality and a fantastic drive. I'm still working my way through all the different settings.

The only negative feedback would be that I wasn't given a delivery time. So I was taken by surprise to arrive at work at 8.15am to see that the car had been delivered and our Security Guard was moving it to a parking bay. Fortunately, myself and Dennis share an interest in cars, so he was more than happy. It would have been nice to know so I was in work for delivery though.

Finally, I wanted to say thank you to you for your prompt, efficient, friendly and polite service. It's been a complete delight dealing with you and Fleetprices. As someone working in customer service I think I know excellent service when I receive it - and I've definitely received it!

Thank you for all your assistance and hope to deal with you again in 4 years time.

Kind Regards,

John

John Talbot

Hi Rachel
Thanks for the mail.
The vehicle arrived on Wednesday and is awesome!
Thanks for your help.
Regards
Julia

Julia Smith

Everything went spot on with delievery, thankyou so much for your hard work. I will speak highly of your business.
Kind regards
John coslett

John Coslett

Dear Anissa,

The car was delivered yesterday morning. Excellent service from the delivery driver.

The car is great.

Many thanks again for your help on this.

best regards,

Paul

Paul Callaghan

Hi Rachel - Just to confirm i received the car this morning without any problems. Thanks for your assistance during the process.

Steve

Steve Gosden

Just wanted to let you know that delivery went really well and we are very pleased with the car.

Many thanks for all your help on this.

Richard Davies

Hi Rachel

Just to say that the car arrived at 9am this morning.

I am very pleased with it.

The level of service from yourself and fleetprices.co.uk has so far been exceptional and has exceeded my expectations based on experiences with other leasing companies.

I hope to be able to sort out Sheena's car before October and will hopefully you will also be able to facilitate my next purchase.

Thanks again,

Derek

Derek Dunbar

Thanks for the e-mail. With regard to your request for feedback, I am very happy with the service that Fleetprices provided. I dealt with Leo, and the date that he gave me for delivery of the A180 when I first enquired back in January of early June was spot on. I was kept informed of progress of my order and my car was delivered on time, to my door - I don’t think you can get better than that. Although I wasn’t at home, the delivery driver took time to explain the car’s key points to my wife, though as she doesn’t drive I think most of it went over her head!

I have recommended you to one of my colleagues, though he is only tentatively looking at the moment, but I will definitely recommend Fleetprices if the subject of leasing comes up in future.

tony

Thank you for contacting me. The car arrived on-time as promised and is just what I wanted.

I would like to commend Leo for the excellent support he provided. Right from the first contact, he was helpful, courteous and supportive. He advised me on my choice of vehicle and, when I was uncertain about some aspects, suggested alternative cars which might be of interest. He always returned my calls and emails promptly and throughout the whole process was a pleasure to deal with.

I will most certainly be recommending your service to colleagues and friends, and I hope to deal with you again myself in the future.

Kind regards,

Lee.

Lee Fenney

Hi Rachel

Thank you for your email

The car is fine thank you and my wife loves it!

Regards

Philip

Philip Yates

Anissa

Yes all went smoothly – good dealership

Car very nice !

Thank you for your very attentive responses through the process keeping me up to date on progress

I would highly recommend your services to my colleagues when it is time for them to renew their cars

Kind regards

Peter

Petr McCabe

Hello Steve

Thank you for your email. I would like you to know what a pleasure it's been doing business with Anissa. Throughout the whole process she has been thoroughly professional, helpful and efficient.

Unfortunately the delivery did not go quite to plan, mainly due to the driver not ringing me in advance of his arrival and leaving the petrol tank almost empty. However, Anissa swiftly dealt with this and also arranged a fuel refund for me. Thanks to the fantastic service I've had from her I wouldn't hesitate to recommend your Company to others and would certainly use you again in the future.

Kind regards
Charmaine

Charmaine Quigley

Hi Rachel

Everything is fine and I'm really pleased with the car and service you've given.
Thank you

David & Emma

David Stone

That’s great thanks Rachel – I appreciate how easy this process has been due to your efforts and correspondence.

I look forward to doing business with you in the future.

Thanks,

Paul

Paul Whitelock

Rachel

Much appreciated, no issues with delivery and will certainly recommend your service to others.

I have another vehicle that comes up for renew in January so will be back in contact soon

Best regards

Terry

Terry Lordan

Hi Rachel

Thanks for the email.

Both delivery and collection of cars went well.

Thanks again for all your help.

Kind regards
Jonathan

John Reeves

Hi Rachel,

Yeah, my daughter was very pleased with the vehicle and it was a nice smooth handover.

So thankyou again for all of your help and for keeping me informed throughout the process.

Kind Regards,
Jean

Joanne Hattam

Hi Rachel,

Everything went very well on Friday and I am absolutely over the moon with the car.

In terms of feedback, the service from Fleetprices has been fantastic throughout – a very personal and friendly service, the process was very straight forward and I was kept informed of the progress throughout.

In terms of Volkswagen at Cheltenham they were great – they made me and my wife very welcome, Steve was very helpful showing me around the car and even went to the trouble of fitting some mats in the car.

With the problems I had with the personalised registration I would like to take this opportunity to thank you and everyone else concerned for the help and support with this matter, it was a trying time for me and I am sure this was very frustrating at your end. I recognise that you and the team at Volkswagen went over and above to resolve this problem for me.

Overall I cannot fault Fleetprices and Volkswagen and would certainly recommend to colleagues, family and friends.

Thanks again for everything.

Best Regards

Darren Rhodes

Darren Rhodes

Hi Rachel
Yes - the car arrived and everything is great - many thanks for your help.
kind regards
Martin

Martin Fox

Hi Rachel

Thanks for all your help. The car was delivered promptly and I've enjoyed it very much since its arrival.

Kind regards

Anthony

Anthony Rogers

I am a very happy lady now, thank you very much for all the time & effort you've put into helping me getting my dream car! Everything went smoothly & I'm very satisfied with my car.

Thank you again!

Christell Becker

Hi Steve

Thanks for your email the car is really great its just a pity i had to wait as long for it to come. The process when the car was delivered was really smooth and hopefully in three years when i am replacing this one, it will be as well. Beverley was great to deal with even though i must have been driving her daft. Thanks for everything.

Thanks

Justin.

Justin Corbett

Just searching thru my emails and noticed this - realised i hadn't replied. I am delighted with my car - it's the very first brand new car i have ever had...and wouldn't have been able to afford to ever buy one so the leasing scheme is ideal for me.

Leo was very good - he led me thru the process and followed up/chased the company when there were any delays. I will be happy to recommend to friends and will be happy to use Fleet Services at renewal.

Lesley Forshaw

lesley forshaw

Thanks Steve
I have to say that Fleet Prices have been excellent through out the whole process making it a very simple to lease at a very competitive cost.
I have and will continue to recommend yourselves to both friends and work colleagues.
Again many thanks to Beverley and all at Fleet Prices.

Regards
Dave

Dave Johnson

Hi Beverley

Yes the car was delivered first thing this morning and everything went well. Thank you for asking
Just a thought when it comes to the service will I contact you?
Again thank you
Dave

Dave Johnson

Good Morning Steve

I am extremely happy with the service I received from yourselves and would definitely recommend you to friends, family and business associates. Especially good was Paul Phillipson who handled my transaction. Communication was good and arranging a replacement car for a particularly important weekend was greatly appreciated.

Many thanks again.

Kind Regards

Steven Rushton
Northern Kitchens Ltd

Steven Rushton

Delivery went well and I've written a positive testimonial on your web site. Very happy with the car - the engine is refined and the dash is a very high quality.
I've already thanked Leo for working so hard and will definitely consider Fleet Prices again in three years time, should I still require a lease car.

Best wishes

James

James

I needed a car in a relatively short time-period, and Fleet Prices worked very hard to get the car to me as quickly as possible. I would definitely use them again.

James

Hi Anissa,

The delivery went really smoothly and we love the car!

Thank you for all your help :)

Sally

Sally Baker

Dear Sir/Madam

I email you with regard to Anissa Elmecheri, We just wanted to say what a credit to your company she is.

Anissa has been a wonderful help and has made the contract hire process an easy and stress free process.

We have got the exact car we wanted down to the finest detail !

She has answered every question quickly and thoroughly, irrelevant of how ridiculous the question and late the email has been sent.
She has dealt with everything professionally and quickly and we have been amazed how quickly the car has been ordered and delivered.

We have already passed her details onto two other people who are interested in contract hires and will continue to do so.

Please congratulate her on being a valuable member of staff.

Thank you Anissa and Fleet Services.

Kind regards

Emmi Moules and Lee Purdy

Emmi Moules & Lee Purdy

Hi Beverley

Sorry I didn't contact you over the weekend, I didn't have access to e-mails.

The car arrived and I am really, really, really pleased with it! Thanks so much for all your help.

Many thanks again
Lucy

Lucy Pean

Hi Steve

I am very pleased with my new Golf which I collected on Friday - and the handover service from VW Wolverhampton was excellent.

I am also very grateful for all the work done by Leo to make this happen – particularly in sourcing the right car and getting everything done for me in my timescales.

In sum , excellent service and I would be very pleased to recommend Fleetprices to anyone looking for personal contract hire at a great price!

Regards

Steve Caunt

Stephen Caunt

Anissa

Many thanks, all has gone really well. Many thanks for all you have done, will be in touch soon when we want another car.

Cheers

Jeremy

Jeremy Alston

HI steve
the car took longer than I expected due to end of year plus VW were not the greatest at communication. However, Fleetprices and Leo did a grand job.
Many Thanks
Diane

Diane Stokes

Hi Steve,

From the very moment on sunday evening when we completed a quote request on your website we were really pleased with the potential of having such a nice car and ultimately hassel free motoring.

The very next morning and just after 8am we received a reply from Anissa with a really competitve quote and some excellent information around next steps in the whole process of completing the finance application down to estimated delivery time of the car.

This put our minds at ease as we are first time leasers! So we were quite anxious around how it all works and the pros and cons etc. I have to say that the level of customer service which we received from Anissa was out of this world. She communicated clearly and concisely and the timeliness of her replies and the level of professionalism has certainly resulted in fleetprices gaining a customer for life. We have been truly blown away with the service and are over the moon with the car.

I have advised of a slight paintwork scratch to Anissa this morning and am awaiting a reply but this has not impacted my views of the service which we have received.

We are very happy customers and have shared your website with friends already who are looking for similar deals. Well done!!

Regards

Matt and Jodie

Matt & Jodie Millar

Hi Beverley,

We received the car thank you and we are over the moon. We are just trying up locate the tax disc at present but I'm dealing with Jenny directly for this.

If you have a customer satisfaction survey to complete ill gladly fill it in.

Regards,

Stuart

Stuart Richmond

Hi Bev

Car received, everything is fine and I have nearly worked out what all the buttons do :-)

Many thanks

Nigel

Nigel Singleton

Hi Beverley,

Just to let you know everything has worked out fine and as I said the other day, the car is far better than I expected. Jim Cronin at Harrison’s has been great, as has the driver Bernie, who delivered the car. Nothing was too much trouble and given the time and lack of information from Ford Europe, this was very welcome. Please pass on my thanks to them both.

I have to say that given the circumstances, Fleetprices, principally through yourself, have been superb and I’d like to thank you for such sterling work against all the odds. Particularly putting up with a grumpy old bas...d like me, well done and thanks again. I’ve copied Steve Marston in, because I think he needs to know how well you handled everything and to let you all know I would certainly recommend Fleetprices to anyone. I should caution, that might not include Ford and if you have any contacts with the top people, feel free to let them know how I feel, irrespective of who good the car has turned out. I do think Ford have done themselves a disservice.

Anyway, enough of the negatives, you guys did really well, thank you again.

Kind regards Rob

Robert Pringle

Many thanks

We have instructed our insurance broker to take out a GAP policy for this car on our behalf.

As far as feedback is concerned, again the service from Leo and the delivery/handover were not short of excellent.

Many thanks once again

Elias Koumi-Hydrop

Good Morning Steve,

We are really happy with the car, everything in the whole process has run very smoothly including the delivery. The whole thing has been stress free.

I’d like to say how good Anissa has been in the process keeping me up to date with all developments in a timely manner and always quick to respond to any queries I’ve had. Very good customer service.

If I know of anyone who wants to go down the leasing route I will quite happily recommend yourselves as a very good option

Kind Regards

Adrian

Adrian Griffin

Hi Anissa,



Sorry I did mean to get in touch but was really busy yesterday!! Everything was fine with the delivery and the car looks great we are really pleased with it.



Thank you for all the help in sorting this.



Regards

Adrian

Adrian Griffiin

Hi Steve,

Thank you for your email.

Throughout the process Anissa was more than helpful and answered all of my questions promptly and satisfactorily.

The only issue I encountered was a mix up on the delivery date, but Anissa offered to pay for my taxi and dealt with the problem immediately.

I wouldn't hesitate to recommend you to friends and family, and have in-fact already recommend you to my mother.

Best,
Sam

Sam Varney

Good morning Anissa,

Just to let you know that the car arrived on Friday with no issues.

Thanks again for your help.

Kind regards
James

James Robertson

Hi Anissa,

I have received the car today and its very impressive.

I thought it would be appropriate to thank you for an efficient service and state how impressed & thankful I am of your excellent service.

I hope to be able to come back to you in three years time, colleagues should be back you sooner.

Kind regards

Mark Smith

Mark Smith

Hi Anissa, we've received the Astra & are happy with both the cars - thank you v much for your help

Regards
Emma

Emma Hawkes

Hi Anissa,
Just thought you'd like to know that we received the car and it was all fine.
It really is a great car, very spacious and sounds very solid.
Had great fun getting used to the controls etc, and we're looking forward to some fine driving.
Thanks again for all your help.

Colin

Colin Croad

Hello Beverley,

I have received the car today at 1.30 and it is fantastic. Thank you very much.

Kind Regards

Ellie

Ellie Christie

Hi Beverley,

I have the car and everything is good thank you

Kind regards

David

David Kent

Hi Beverley

Car is fab. Just trying to work out all the bits on it.
Your service is fantastic and I shall recommend you to anyone who will listen to me!
Happy Easter.

Nick

Hi Steve
Great service from Beverley. Best customer service I have ever had and I am picky! Delay on afternoon of delivery but that was not the drivers fault. The number given to him was wrong as it had an extra digit and that was the fault of the dealer (plus the traffic of course!)
I am very impressed with the whole experience and will recommend you without doubt.
Many thanks.
Nick

Nick Inge

Hi Steve

I have received the C class Mercedes and I am extremely pleased with the vehicle. This is the first time we have purchased the vehicle in this manner as we normally purchase all our vehicles outright and have been pleasantly surprised at the efficiency of service we received. Leo was very knowledgeable and helped us through the process answering all queries we raised and even the person who delivered the vehicle was courteous and took the trouble to explain about the vehicle and we would have no hesitation using your company again should we wish to lease a further vehicle.

Regards
TONY BERKE

Tony Berke

Morning Steve,

Delivery of the car was fine, and service from Fleetprices and Brighton Audi was fine through the process, the only downside has been a rattle coming from a rear window in the last couple of days. Claire is going to take it into Northampton Audi for them to look at.

Beverley at Fleet Prices was excellent, responding quickly to emails at all times, and answered any questions that we had promptly and clearly.

regards,

Croash

Croash Robinson

Hello Steve

Thank you for assisting in getting me the A6, it is a beautiful car.

The whole process with Fleetprices was very good.

As Beverley knows I was getting very disgruntled with the previous companies offering what turned out to be fictitious Cars.

I would have no hesitation in recommending you to anybody looking for a lease car.

SNB will have a requirement for another car (don’t know which Manufacturer though) in Jan/Feb 2014.

Hope you continue to thrive in a very competitive market, Beverley lived up to her promises with regard to my Order.

Best Regards

Richard

Richard Clayton

Would like to say a big thank you to Anissa for keeping me up to date all the way through to delivery and helping me pick the right car. I'm over the moon with the car and it's absolutely gorgeous. If Anissa is dealing with your request be sure that you're in good hands! Thanks once again.

Hasan Berkul

Hi Anissa

Yes thanks. Everything went fine - squeals of excitement from my 4 year old!

Thanks for all your help steering this through.

Regards,

Ian

Ian Potts

>
Dear Steve,

Thank you for your message. The whole process from beginning to end was painless and efficient. Beverley answered my questions promptly and was a pleasure to deal with.

The car was delivered as promised and the handover, too, was hassle free.

I will happily recommend Fleet Prices to friends, family and colleagues.

Regards,

Tom.

Tom Munro

I came across this website by accident just before Christmas and having requested a quote, I quickly received a call from Leo who turned out to be an absolute star. The difference I found was that I felt someone was genuinely interested in my requirements as opposed to the larger companies who operate along the lines of a call centre. I have to admit, being a petrolhead I'm a bit like a kid in a sweetshop when it comes to narrowing down my choice and Leo has the patience of a saint. Once I'd made my choice from a competitive quote,the entire process was smooth and quick. I just took delivery of my new Volkswagen on Friday and I'm absolutely delighted. Three cheers for Leo. I can thoroughly recommend Leo, and if he is a reflection of the company, then hats off to FleetPrices too.

Peter Morisson

Initial service was great thanks. Leo provided me with updates prior to the vehicle being delivered and was in contact once it arrived at Audi.

Thanks.

Jamie.

Jamie Gardner

Hi Anissa,

Yes delivery went well, new car is lovely :)

Thanks once again

Katie x

Katie Owens

Anissa

Delivery went very well and yes I'm very pleased with the car.

Thanks for all your help.

Ian

Ian Holt

Thank you for your email.

We found the whole process very clear and quick and in particular, was very impressed with the service received from Anissa. It was a smooth transaction which helped us understand and have confidence in our decision to take the contract hire route.

Jeremy Novis

Jeremy Novis

Thanks Anissa its lovely

Very nice man delivered the car in perfect condition

10 out of 10 again

All the best

Mark

Mark Flower

Steve,

Thanks very much – delighted with our experience of fleetprices.co.uk and would not hesitate to use you again. It’s been an excellent service from start to finish.
My wife dropped this mail to Anissa:

Hi Anissa,

Thanks for your mail.

You have two delighted customers here!

We’re over the moon with the car, really pleased with it. The spec is great – particular favourites are the rear parking camera and panoramic sunroof. Not sure we’ll be able to have a car without these in future! It’s such a joy to drive, ever so comfortable and easy to handle.

The collection went smoothly on Friday – Steve was great, he took the time to talk me through all of the options/buttons/gadgets on the vehicle which was really appreciated.

Thanks for all your help & assistance.

Regards,

Lindsay

Mark & Lindsay Hendricks

Hello,

Just to let you know, I'm very happy with the car. I was also very pleased with the customer service I received from Peter- professional but friendly. Also prompt email
responses.
Thanks
Angela Jones

Mrs Angela Jones

Thank you for your email. Very happy with the car, thanks.

I must say I have been really very impressed with the customer service from your company - Anissa has been amazing, extremely helpful, efficient and responsive at all times, I cannot fault the service at all. I would not hesitate to use you again or recommend Fleetprices.

Kind regards
Laura

Laura Burrows

Hi Beverley

The car was delivered on Monday and has been fine. The guy who delivered it give me a call 1 hour before and was at my house within the hour.

A very good service all round.
Thanks for all your help.

Mark

Mark Morton

Hi Beverley

We took delivery of the car on Friday and all is great thanks.

Thanks very much for your help over the last few weeks. We've are delighted with the service we've received and the ease of the entire process. Thanks again - I would wholehearted recommend you!

Angela

Angela Storey

Steve,

The service that Beverley provided throughout was excellent. I would be more than happy to recommend you to a friend, should the need arise.

Best,

Paul

Paul Langley

Hi Beverley,

Car delivered. Very happy, thank you very much.

Regards

Umar

Umar Malik

Hi Beverley

Thank you for a superb service!

Best regards

Jan

Jan Newbery

Hi Beverley,

The car is great - thanks

Steve

Stephen Spencer

Dear Beverley

Received car and very happy with it.

Regards
Mr Neasham

Richard Neasham

I've dealt with Steve Marston and the Fleet Price team since March 2010 and during this period I've enjoyed a high level of customer service. They leave nothing to chance, ensuring I was completely comfortable with everything from vehicle spec to delivery dates.

My second contract expires in June 2014 but I'll be discussing my next car options with Steve from the January and I look forward to continuing my relationship with them.

Best Regards

Stevie McKenzie

Hi Anissa,

Sorry for late reply as internet was down. Delivery was perfect, driver called and arranged time and everything went to schedule.
I just want to take this opportunity to say a massive thank you for your fantastic service from start to finish.
I do hope you enjoyed your holiday and I wish you a very Merry blessed Christmas.

Best wishes

Bernadette

Bernadette Walker

Hi Anissa,
All went well and Nickie loves the car.
Thank you for making the process seamless.
Merry xmas


Darren Webb

Darren Webb

hi anissa cars arrived and i love it, looks good in red so well happy. Thanks for all your hard work, will definitely recommend you to my friends.
Will be back in touch when i need another car, once again many thanks.
Chris Clark

Chris Clark

Hi Anissa,
Many thanks for your assistance over the last couple of months, you've been most helpful, especially as we were leasing novices! I love my shiny new car too!

Maria Richardson

Hi Anissa,

Yes, very pleased with the car and just as important very happy with all that you have done! It was a pleasure to deal with you.

Best regards
David

David Whorwood

Dear Sir

In reply to your email I can honestly say that I was very
impressed with the speed & complete handling
of your company in dealing with
the lease of the Skoda Citigo, right from the enquiry to delivery everything

was dealt with superbly by Peter White his communications with myself were
faultless, & I wouldn't hesitate
to recommend your company to anybody in the
future.


Regards Ken Elkins

Ken Elkins

Yes the delivery went very well, fantastic service, the lady on the transporter was very helpful and polite, the car is lovely just what we wanted, so far we are delighted with the car. Very impressed with your all round service, Peter White has been dealing with us and has been very helpful and prompt with any replies to queries we've had, first class. I do have some work colleagues who have shown an interest in your products and may be considering a lease so will find out in the new year, many thanks again and a merry Christmas to you all,




Annabelle and Alasdair

Alasdair Clarke

Dear Rachel,

Yes I can confirm that service up to date and handover has been satisfactory.
In fact your sevice and assistance could not have been better. Right from the very first phonecall, your customer service has been excellent.
We would have no hesitations in recommending you or using you next time!

Many thanks

Katie

Katie McNeil

Hi Rachel

Thank you for your email

I am delighted with my new car and the service I received from you

Kind regards

Philip

Philip Yates

Hi Rachel, thanks for the message.

Very happy with the new vehicle, thank you. No problems at all with the service to date and the vehicle handover was excellent.

Glad to hear that you'll be keeping in touch and if I have any queries, I'll get back to you straight away.

All the best, and have a lovely Christmas!

Kevin

Kevin Dowling

Hi Anissa,

Thanks for sorting everything out, and keeping me informed of progress.

The car arrived yesterday afternoon I am very happy with it.

Thanks again.

Jason

Jason Epstein

Hi Anissa

All good thanks. Car arrived promptly when arranged with a good hand over.

Thanks again for all your help.

Kind Regards

Rob Bray

Wendy Bray

Good morning,
I was very pleased with the service I received from Leo. I do not enjoy having to deal with anything to do with cars and he made it very easy. Delivery went smooth.
Thank you very much.

Kind regards

Caroline Ashfield

Caroline Ashfield

�This was my first experience of leasing a car and so I was a complete novice at the process. However, I can highly recommend Fleet Prices. They offered the most competitive price for my new car which is always a bonus ! Beverley helped me through the process at every stage and was very helpful, efficient and understanding. When it comes to look for another lease car I hope I can work with Beverley and Fleet Prices again.�

Kind regards

Deborah

Deborah Fitzpatrick-Moore

Sharon and I are very pleased with the car and would particularly like to thank Rachel for giving such excellent service from the start right through to the delivery.

Kind regards

Jim Reason

Sharon Reason

Hi Rachel
yes every thing good with hand over and car we are very happy with everything
Cheers Gary

Karen Mitchell

Hi Rachel

I confirm that the new vehicle was delivered to my office yesterday morning and the hand over was very good.

I am very pleased with the car and would like to thank you for your efficient and friendly service throughout.

Kind regards

Nigel

Nigel Smeeton

Hi Rachel,

Yes we are in receipt of the vehicle now and my wife is very happy with her new car.
Thanks for all your efforts.

Kind regards.

Keith Ball

Keith Ball

Hi Rachel,

Yes we are indeed in receipt of our vehicle and its amazing!!!!!!!

The service to date and the hand over of the vehicle have been exceptional and I really appreciate your help, advice and support over the waiting period!

I will definitely bear you and your company in mind if either I, my company or friends / clients wish to lease a car ? I really cant recommend you highly enough.

Kind regards and again thank you for everthing you have done.

Best wishes,

Nigel

Nigel Day

Steve, Hi,

Just to say the vehicle arrived today and my wife and I are delighted with it.

I'd like to take this opportunity to thank you for an excellent, well guided service with friendly and patient support through the fairly complex business of setting up this contract. As a beginner to this way of obtaining a vehicle I found this most helpful. Thank you also for your reassurance that you will be there for us during the life of contract if any issues should arise. Again, this continuity and single point of contact is further reassurance to us.

I would and will certainly recommend your services to friends, family and colleagues looking for a good deal and good service.

Regards

Ron Eagle

Steve

Just wanted to say a massive thank you, firstly to you for all the help and guidance you have given me over the past couple of weeks or so. I really appreciate everything you have done.

If I could, I would buy you a pint.

Also, many thanks to Anissa for all her help as well.

With kind regards,

James

James

Hello Steve,



I used your company to lease a car for my wife last year, so then I recommended you to the company I work for to get the 3008.



In both cases I worked with your colleague Anissa Elmecheri and I found that she was very informative and prompt in all her responses. I enjoyed working with her and had no problems at all.



If the opportunity arises then I would be happy to refer you again to someone else.



In fact I already have another open quote with Anissa for my company car.



Kind Regards,



John Baxevanidis

John Baxevanidis

Both Nicola and I have been happy with every aspect of the service so far. Your responses have been prompt and professional and the speed of service has been very impressive. We were truly surprised at how quick the process has been. The delivery driver was very professional too and most importantly the car is excellent in every way, exactly what we wanted and Mercedes make a fantastic car.

Thank you for all your help.

Mark Curtis

Thank you for the email. The service I received was excellent - Anissa was very professional at kept me informed at every step of the way. The car is exactly as expected and the whole experience was smooth and stress free. May I also say that it was Becky Fearn who recommended me to Fleetprices and was also of great assistance.

I have already recommended your company to one of my colleagues who is thinking of leasing a car in the New Year.

Jan Coveney

Hi Anissa

Its great thanks. Delivery was spot on yesterday,came when they said they would.

Thanks for all your help
Angela

Angela Murphy

Good morning Anissa

Just to let you know the car arrived yesterday and it is superb!

Many thanks for all your excellent help

Best regards
Andrew

Andrew Gardyne

Just wanted to let you the car arrived safely this morning and I am absolutely delighted with it.

I also wanted to thank you for your kind assistance throughout the process it has been much appreciated. I would have no hesitation in recommending both of you in the future and I'll catch up with you in three years for an Audi S5 Sportback!

Andy Davis

Hi Anissa

Forgive the delay in responding; the delivery went well, appreciated the drivers 'eta text message'.

The car is great and my wife is very happy. Thank you for your assistance in getting us this far.

Alex

Alex Curtis

Hi Anissa

May I take this opportunity to say that you have been fantastic throughout the whole process, knowledgeable and prompt to reply, a real credit to the company.

Regards,
Fred Bell.

Fred Bell

You have been so good in your role with me Anissa - very thorough and always following through on what you say you are going to do... I have felt safe having you as my liason person and sincerely have enjoyed our regular communications & banter throughout this rather drawn out process! You are clearly good at your job and take pride in it.

Than once again for your consistent hard work Anissa, I hope you get the recognition you deserve my lovely!

Shelley x

Shelley Sheppard

Anissa,

Everything went like clockwork, got phone calls re. collection and delivery, and both were on time. Everthing form the day I made the enquiry has been excellent. Will contact you again when I need my next car Lease.

Regards,

David

David McDonnell

Received delivery of our Nissan duke today and just wanted to say a big thank you to Leo for all his hard work , the car is great and got it even earlier than expected , would recommend this company and especially Leo many thanks

Jane Foster

First time leasing for me whole process was made easy and smooth by steve at fleetprices.Car was delivered on the day on time.very pleased with the service would not hesitate to use them again.cheers Allan

Allan Dallman

The delivery of our vehicle went very smoothly indeed. My husband was at home last Thursday (4th Oct) and he says the gentleman that delivered was extremely polite, professional and took a great deal of care when explaining how to use the cars features etc. Ian was very pleased with the delivery of our new car and the man should be highly commended.

Marion Whitty

Thank you Leo for all your patience and support in guiding me through the process of a personal lease car hire. The customer support you provided was second to none! Even better was the fact you managed to get my car delivered earlier than expected. What a great start to my weekend! I'm really delighted with the car and the deal! I shall be recommending you to all my friends and colleagues.

Elizabeth Macdonald

Everything is perfect with the car!
I have a very happy wife :-)

Driver who came up with the car I'm sure his name was Dave?! Hope got that right. Was a gent and even took the time to show me some of the features of the car. Was happy to drop him at Aberdeen train station.

If I can send some business your way I will. And not just for the £50!
Been a pleasure and good chance we will be back when this lease ends.

Richard Barron

I managed to get the car out for a run about at the weekend and I'm absolutely delighted. The car was delivered as planned and it matches what I was looking for. I was going to go on to your webpage to add a thank you note to Leo for all his efforts. He patiently dealt with all my queries and I can only say that I found his attention and service to be first class.

Thanks again for all your help and I will be passing your details on to as many people that I can, and this is not a result of the your £50 offer.

Regards

Andrew

Andrew Kennedy

Thanks again Steve for all of your support, advice and assistance in helping me through this new method (to me) of being able to enjoy having a brand new car. Your service is exactly as promised in the glowing reports of the other satisfied customer testimonials on your website.

Keith Joughin

On a separate note thank you for the contact in Bury, it was a very seamless handover with the trader, very helpful, prompt - I would certainly recommend him to anyone I know.

Linda Roucous

Hi Anissa!
YES it has been delivered a couple of hours ago and everything was fine.
Thanks a lot for your professional and great work.
Ciao!

Filippo Selini

Dear Anissa

Apologies for the late reply. The new car is great, I was picked up at the station promptly and was on my way back to London within half an hour. I was pleased with the service I received overall, thank you very much for your help with the contract and the prompt replies to all the queries I had.

Thanks again

Mark

Hi Anissa,

Just a quick thank you for your excellent service. The car has been delivered as promised.

Please remember Trevors car goes back in May so put us in your diary when we need to order the new one.

Many thanks

Debbie Finlay

Debbie Finlay

Yes, I had the Tiguan delivered on Friday morning as promised.

Thanks for your help with this.

Mark Morse

Hi Steve,

The car is everything we expected and more. We as a family are very pleased with it so far.

This is the first car that we have leased, so it was a little bit of a minefield as to who to consider using. I have a couple of friends who currently lease cars, so they recommended the company that they use. I did my own research also and your company was one of 5 that I made a basic enquiry to.

From the initial replies that I received, your company appeared to be the most professional and very competitive, so a tick in 2 boxes straight away for me personally.

As for the customer service I received, it was superb from start to finish. In fact I honestly can't remember the last time that I received such good service. Even when Anissa temporarily looked after my order, she was fully up-to-speed with my requirements and dealt with me like I was her client.

I have to say that as and when I come to look for a new leased car, I shall be returning to you straight away, without h

Steve Plackett

Steve,

Apologies for the delay in getting back to you but summer holidays have taken priority!

We took delivery of the VW Tiguan at the time & date specified. We received a call about the delivery the day before (& on the day too, if memory serves) to let us know when he'd be at our address. He was a very pleasant & courteous older guy (from Kendall, I think � sorry, can't recall his name) and shared a cup of tea & a chat before he left.

So no problems at all and we're delighted with the car. I've already mentioned your Company name to a few friends but none were actively looking to lease a car at the moment. However, I would happily recommend Fleet Prices in the future especially as I believe I got the best deal around at the time and I was kept informed throughout the whole process by Anissa Elmecheri.

Kind regards,

Ally

A.Mackie

We found Rachel to be very knowledgeable and friendly, pointing us in the right direction in terms of the most cost effective lease plan and always responding to queries promptly. The car arrived on time and we are very pleased with it. We have no hesitation in recommending Fleetprices.co.uk Ltd.

Tom Cross

More than happy with all you help to date, its been a great service experience from start to finish.

Edward Tomlinson

Car arrived as promised.

Thank you for the great service you provided. I will happily recommend you to my friends.

Fergus Kinloch

It has been a smooth process working with you and not only were your deals very competitive there was a quick turnaround and we could always get hold of you quickly, well done.

Leon Mepham

Thank you for your help and kind assistance in making this a smooth and easy transaction from start to finish.

Jagjit Kharay

steve
love my new car, thanks for all your help.
regards
karen.

Karen

Having had a company car for over 10 years, this was the first time I had to go out onto the market and lease a car for myself. Plenty of options out there, but Fleet Prices seemed to be quite competitive. Anissa found me what I wanted and despite her being on holiday, she ensured that I had the car delivered when I needed it. Great service with only a couple of minor hitches - at the dealer showroom, which were quickly resolved. So yes I would feel comfortable recommending Fleet Prices to anyone.

Andy Homewood

The car is perfect. Very pleased with my choice.

The service received from your company was excellent. The price was very competitive and Anissa who dealt with my order was very helpful and attentive to all my needs and kept me informed all the way along. She is a real credit to Fleetprices.

I hope for the same service in 4 years time.

Many thanks

Steven Garbett

Slick professional service, what we most liked was the honesty from Anissa and the regularly email check ins and updates.

To summarise this is our a lease service should be and we would use fleet prices again should the deal be right.

Anissa is a valuable asset and your colleagues at Nissan were also very good at replying to my queries and keeping us updated. To top it off the delivery driver Rod called me to arrange a convenient time 2days before, then he was on time, smart, professional and a friendly chap.

Excellent service thanks Anissa.

Peter Reynolds

Very happy with service; Anissa was excellent

All the best

Callum

Callum Inglis

Steve

I want to thankyou for all your help with obtaining this vehicle. I appreciated your advice about the vehicle when i was looking to purchase including the advice on the various different finance / lease options available. You were knowledgeable and took time to explain to me the various options and pricing (including time on your weekend)

I wont hesitate to recommend fleetprices to friends of mine

Many thanks again. I am very much enjoying the car

Michael

Michael

Hi Anissa,



Thanks for your note. We did receive the car yesterday and all is well.



I would like to take this opportunity to thank you for your advice, patience and honesty throughout the whole procurement process. You have personally been very attentive and the response times to any/all of my queries, of which there have been many, has been truly first class. Everything went in accordance with the expectation you accurately set, which is key from the customer's perspective.

I have purchased my vehicles from many different organisations in the past and unfortunately the experience has always left me wanting, however, I am pleased to say this has been the most positive experience to date. Testament to this is the fact that I wouldn't hesitate to use you again, something I never previously done with any other organisation!



Once again many thanks

Mr M

I've had good service from companies over the years but I've got to say that Rachel has been exceptional. I have also now driven to work for the first time in a year without pain or discomfort. VW amongst others quoted 3months to get me a car so I'm over the moon.

I will whole heartedly recommend Fleet Prices and Rachel to anyone I know who is looking for a contract hire.

Thanks & Kind Regards,

William Brown

I will like to say that the procedures and the service was quite satisfactory.
Personally it was an experience of trust and reliable customer service.
I will recommend to anyone.

Victor Adesina

Car arrived at 10am apparently, Vanessa signed for it.

She just called saying she really loves it, it looks great and is just what she wanted.

Big thank you to you by the way.

Very professional and conscientious throughout, I am more than happy to recommend you to anyone, if I get involved in any conversations about leasing will definitely give your details out.

Again, many thanks.

Warmest regards,

Adrian Holtby

The entire ordering and delivery process has been excellent, I could not have expected a better service. You did exactly what was promised, when it was promised.
The car was delivered at a time to suit me. I would gladly recommend Fleetprices to my friends and family.
Many thanks

Adrian Bunnell

Just to say thank you for all your assistance. Its been a pleasure to deal with you and your
company. Your service was excellent.

Gunda Wise

About to order my second car with Steve,outstanding service, so much so i refer my friends and colleagues to Fleetprices for their cars. Always happy to help and deals with you in a friendly but professional manner. Makes leasing a car easy. Thank you

Helen Calderley

Dear Steve,

Thanks for the email. I was delighted with the service I received from Fleet Prices.

Particular thanks to Anissa who was excellent.

Regards,

Paul Callaghan

Paul Callaghan

I've had a great service from you and FleetPrices.co.uk, you kept me up-to-date with what was happening and you acted quickly when there was further clarification required from the finance company. The Car is great and i am going to enjoy driving it.

Sarah Gibson

Many thanks for all your help with the Audi Q5, delivered in early April.

Rachel Gouldingay was a star, and helped us through various costing scenarios before we made a final decision. She deserves a vote of thanks.

The car delivery and hand-over went smoothly, although it took my transport manager (who actually took delivery of the car whilst I was in a meeting) to come out later and show me how to start it! There's technology for you!

David Hey

Car received and is great.

Dan Grimes

Thank you for your email, I am very pleased with the mini countryman, delivery was very organised & efficient & Annissa was an absolute super- star, can't thank her enough for the way she looked after me. I was on the otherhand very disappointed with landrover's lack of customer service regarding the increase in payment's, but extremely pleased at how quickly Annissa found the countryman as a replacement vehicle and sorted the agreement out for me.
It wasn't my first choice of car but can quite honestly say I'm smitten with it.
Thank you all at fleet prices your customer values exceed expectations
Many Regards

Lynn Killion

You did exactly what it said on the tin, answered all questions with an honest answer, no promises made that could not be delivered.
Kept in the loop with exactly what was happening. Many Thanks � even delivered car to the minute as programmed!!

Dave Minty

'Steve was excellent throughout the whole process - he was very responsive, prompt and kept his promises EVERY step of the way. I would have no hesitation in recommending Fleetprices.co.uk to anyone as they have been excellent for myself. Thank you.'

Justin Keaney

Well, I have to say thanks for all the assitance that you have given me. I think the process was smooth, professionaly driven and I felt to be taken care of.
Thanks
Andrea

Andrea

The service from Fleet Prices has been second to none from start to finish. Part of the reason for taking up the contract with Fleet Prices was because they were competitively priced and unlike other lease companies they left you alone to make the final decision as opposed to some who have a habit of plaguing you with phone calls! Once the contract was signed I was fully informed of the delivery date, Anissa was always on hand by phone or email, even to the point of returning a call late in the evening - superb customer service!

Claire Waters

With regards to the experience I have had in getting my new car I would like to say how easy and professionally the whole transaction was handled by yourself and anyone else I had to deal with.
Advice was always on hand and delivered in a very curteous maner. Once the finance was agreed, both Doug and I were delighted at the speed in which the vehicle was delivered to us. We would have no hesitation in recomending you to prospective customers and thankyou for helping us find the right vehicle for us.

Sue & Doug

Hi Anissa
The car is great and the gentleman who delivered it was very polite and courteous as everyone who I have dealt with have been.
The whole experience has been stress free, I don't know why we haven't done this before now. Already considering our second car but will just need to get the twins up and about first.
Many Thanks for all your help and hope to be in touch soon with a new order and will definitely recommend you.

Deborah Ferguson

Hi Anissa,

It's here and it's lovely! Going out for a drive soon!
Thanks again for all your help and good service.

Kind regards
Julie

Julie

Just a quick note to say thanks for the help provided to me by you and your colleagues over the past few month. The first quotation you provided to me was by far the best for the car I had chosen and even though I then had to wait quite a period for the car to be delivered this was down to the fact that Skoda had to build it with the extras I had specified. It has been really easy to deal with you and my emails have always been answered very quickly either the same day or the next day. I expect to be coming back to you in 2012 as my wife has her eye on a Golf cabriolet so if you could keep your eye out for a deal on one of these it would be appreciated.

Phil Garner

Hi Anissa,

I just wanted to say thanks for getting the VW sorted for me and how pleased I am with it !

Kind regards,

Ena

Ena Hunter

I would just like to say thank you for your assistance with my new car , the whole process right through to delivery last week was absolutely spot on , and you will definitely be my first port of call next time .

Ian Lane

Hi Anissa,

The delivery went fine and the car's really nice.

The whole experience has been really good, in fact couldn't be better.

I remember when I initially contacted you and left a voice mail, you rang back almost straight away. Likewise almost every time I've spoken or emailed you, your replies have been almost immediate. At all times you gave me confidence in what you were doing, and I felt certain were acting in my best interest and that everything would be taken care of - which it was.

The car arrived at the agreed time today. The driver even jet washed it once he got near my home! He said it got a bit dirty on the journey. Very impressed. Also there's just under half a tank of diesel in it - which I wasn't expecting.

I wouldn't have any hesitation at all in recommending you, and will bear the referral incentive in mind.

Many thanks again for all your help.

Best regards,
Roy Daley

Roy Daley

Hi Anissa

Apologies for the delayed response. I didn't get a chance to drive the car till this weekend but thoroughly enjoyed it!! It's a lovely car.

Thanks ever so much for your help with this. As you know this was our first time leasing but you were very willing to answer our queries promptly and clearly, which helped sooth out any concerns we had.

I felt we had clear instructions and direction from you throughout the process. Also, we were very keen to have the car before Christmas so are really happy that this was possible.

Thanks again
David Farr

David Farr

Found this company on the internet offering a very competitive deal. From my first contact with the company through the whole process to delivery the service was excellent. Would highly recommend to anyone looking for a good price backed by excellent service.

John Ainsworth

Thank you , the car delivery was faultless the driver informed me by phone all the way
The car is great and I look forward to 3 years of driving a very nice car

Leasing the car though your good offices was a pleasure

Peter Watts

Just to let you know - I received delivery of my new Mercedes about an hour ago.

The driver was very courteous, called beforehand as promised and explained the vehicle very well.

Anissa I have been very impressed with Fleet Prices - from my very first contact you have been very professional, responded to my emails quickly and answered all my queires. Thank you so much! If any of your future customers require a reference, I will be happy to provide one.

Justine Hodges

Hi Anissa
All went well with the delivery. The experience was perfect, very smooth and easy, with great communication from yourself.
Thank you for your help with organising the car

Kevin Pemberon

Hi Anissa
I LOVE my car! Thank you for all your help with it!!! Much Appreciated!

Andrea Kelly

Thank-you for making the whole process very easy, the paperwork was easy to understand, you were very quick to respond when I had questions and managed my expectations very successfully.

The delivery of the car was on time and it's in perfect condition thank-you very much.

I shall be recommending your company to all my friends even without the £50 incentive (although I'm not saying that I don't want it!) and you can expect a phone call from me when my lease is up!

Thanks again for all your help - I'm loving the car!

Helen Cobb