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Yes - everything went smoothly after your kind intervention thanks.
Car duly arrived, on time and the delivery man was great.
I would recommend you to others.
With grateful thanks,
Thanks for the follow up email.. The service I have received from yourselves has been very good with great communication throughout. Chris never got fed up with my numerous questions and always provided me with the answers in a quick and informative manner. Delivery was made within the set time scale. My only slight and it really is slight moan would be that the car was driven to me and not brought on a transporter ( I was under the impression it was arriving on one). It wasn't delivered from a local dealer either so had travelled some miles b4 arriving L. The car itself is lovely and we are very happy with it. We will not hesitate in recommending Fleet Prices to friends and family.
From start to finish the service has been excellent as has the post sale follow up and support. I am due to replace another car in a couple of months so assuming you can offer a competitive price I will most definitely be speaking to Anissa once more.
We found Rachel to be very knowledgeable and friendly, pointing us in the right direction in terms of the most cost effective lease plan and always responding to queries promptly. The car arrived on time and we are very pleased with it. We have no hesitation in recommending Fleetprices.co.uk Ltd.
Thanks for getting in touch and I can confirm we have been absolutely delighted with the service from you guys.
We were looked after from initial phone call through to delivery by Elena Parker who has been brilliant and always answered any questions whilst assuring us at every stage of the process (we were first time leasers so this was all new to us!).
Elena has been friendly, professional, always getting back to us promptly and is a credit to the company offering customer service of the highest standard. Even though there were a couple of hiccups (allow shortage at the factory so not your fault) she was on the ball, took control and sorted everything and kept us in the picture. She then liaised with Steve Walmsley at Lookers (who was equally brilliant) and between them, they went out of their way to ensure we had delivery on our chosen date, even though this meant extra work for them to re-juggle customers expectations and source a vehicle of the same spec in time for us.
Finally our vehicle delivery was excellent with the driver offering great customer service and again provided a friendly, nothing a problem attitude. And of course the car is excellent too!
The whole experience has been excellent and everyone has been brilliant to work with and we will recommend the company to all our friends and relatives. You will be the first company we ever think of for any vehicle leasing needs in the future.
So a big thank you to all involved and for offering such brilliant service with the highest level of customer care and attention to detail.
Keep up the great work and please pass on our sincere thanks to Elena, Steve and delivery driver.
Yes received just after 8.30 this morning !
Thanks for your and Paul's assistance on this.
Thanks for the mail.
The vehicle arrived on Wednesday and is awesome!
Thanks for your help.
I'm very happy with the car & also the service you provided. Everything went smoothly & I was kept well informed throughout the process. A big thank you to all at Fleet Prices.
Thank you for you e-mail. I have already thanked Ashley for his and your team's assistance. Ashley was excellent and looked after us throughout the process, even ringing after we received the car to ask if everything was fine. Your team rang and e-mailed to keep us informed at each stage explained in full what we needed to do. The vehicle was delivered from our local Hyundai dealer who had quoted considerably more for the same deal. Excellent experience, many thanks. Will no doubt be in touch in 18 months. Kind Regards Marie Bradbury-Yates
Thanks for the email.
I would like to complement you on the faultless experience I have had with Fleet Prices.
Rachel has been excellent, with fast and efficient responses and regular updates.
You would be amazed how few of the companies I reached out for an initial quote did not even respond!
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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