BVRLA Membership NO: 2008
Tweets by @FleetPrices
Please select from the menu options to search our website for our latest deals or alternatively call FleetPrices.co.uk now on 0800 097 0897 and speak to one of our leasing brokers who will be pleased to help.
My name is Simon Whitehead and I recently became a customer of Fleet Prices and wanted to provide some feedback on one of your team - Anissa Elmecheri.
I had spoken to four other companies before speaking to Anissa and it was unfortunately exactly what you expect, someone picking up the phone with no enthusiasm or personality, not listening properly and telling me I am the 100th person to call about a Golf R today. Then Anissa responded to my enquiry and we spoke on the phone. What a breath of fresh air! I really got the sense she was excited to speak to a new customer and understand my needs and what I was looking for. Engaging, informative and a lovely person to speak too.
I have never leased before and was a little nervous and unsure but all my questions were answered perfectly. Each time Anissa said she would call or send an email it was on time – this makes a huge difference and I feel a valued customer. I actually had a cheaper quote that I found during my ongoing conversations with Anissa but decided on Fleet Prices based on the service and confidence Anissa gave me.
As a sales manager myself I would not hesitate in hiring someone of her calibre and if my team of 15 were all like her, I am sure my quarterly bonus would be through the roof!
Please share this feedback with her and give her the recognition she clearly deserves!!!
The delivery went smoothly and we are very happy with the car.
The service given to me by Leo was excellent too.
Good morning Anissa
Delivery went well of the new car they were with us by 10 am.
I love it.
Thank you for all your help again with sorting this.
Car has been delivered and all went very smoothly with no issues whatsoever. It's so far been a real joy to drive and has been a nice change from the previous lease (Audi A6).
We received the car thank you and we are over the moon. We are just trying up locate the tax disc at present but I'm dealing with Jenny directly for this.
If you have a customer satisfaction survey to complete ill gladly fill it in.
Thanks for the email
Just to confirm everything went smoothly and it was a pleasure dealing with your Team
I hope to speak to you again when I look to change this or any other car
Thank you for your mail. I would like to say that I'm extremely happy with the car I have chosen and the help fleet prices have provided in getting me what I wanted. I found the process smooth and a well thought out customer journey. It was slightly misfortunate that the car had a stone chip before delivery but I thought the support team handled it well and ensured I received the best product in its prime condition. I appreciate your continued support and I would recommend fleet prices to anyone.
Thank you very much for your friendly, efficient and smooth experience while leasing the car 'nothing was too much' for you from the beginning. I felt that i was valued as a customer and you never failed to deliver even when i kept changing my about different car.I felt you were honest and approachable throughout the process. This goes to Jessica too who was efficient and very accommodating. Many thanks.
Thank you for the email. I am very happy with the vehicle and the service that I received from yourselves.
Response times were always quick and the staff helpful. The same can't be said for the delivery service we received from Audi.
A very rude lady dropped off a courtesy car to my mother in the morning. We were told that the car delivery driver would call an hour before arrival, he didn't. He arrived bang on 12:30 luckily my wife was home for her lunch. He pulled the car on the drive, barley said more than 10 words to her. He didn't take her around the vehicle or even show her anything other than the mileage and then he was gone.
As far as Fleet though we would definitely be happy to use again the service was 10 out of 10 all the way through.
Got the car on Dec 28th. Very pleased with it thanks.
Looking forward to doing further business with you.
I have 4 cars in the family, all leased. This is my first encounter with Fleetprices, and it has been a very positive experience from end to end.
So when my other lease arrangements expire (first one ends April 2018) please get in touch (couple of months before ?)...
Thanks again, and I wish you all the best for 2017.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
T: 0800 097 0897
F: 0330 606 2619
535 Liverpool Road
Registered Office : Fleetprices.co.uk Ltd, 3 Manningford Court, Ince, Wigan, Lancashire, WN3 4JF
| Registered in England & Wales with company number : 6774890 | Data Protection No : Z1757197 | VAT No : 946297970 |
FleetPrices.co.uk are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Registered No : 656734
Copyright © 2017 FleetPrices.co.uk, All rights reserved.