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I am very happy with the service I have received from fleetprices, including the updates and quick responses to any queries I have had. I am really happy with the car, but I was quite disappointed with how dirty it was on delivery after having been driven from Brighton.
Overall I am pleased and will be using your company again in two years.
Hi Anissa, we've received the Astra & are happy with both the cars - thank you v much for your help
Thank You Katharine,
The whole process of leasing the car through yourselves has been superb, I was delighted with the communication throughout and the delivery was ahead of schedule. I have expressed my satisfaction to family and friends and hopefully they will take advantage of your company.
Much Appreciated Neil McKinven
many thanks to Fleetprices for arranging my new car. As in the past, the service I received from Anissa, Claire and Sara was super.
You have an excellent team.
Thank you again and best wishes,
In terms of the experience I would say it was first class, Michael Tomlin took my initial request for information and ensured I had the required quotes and any further support information very efficiently. He also worked under my constraints being available by e-mail only most of the time as I was busy deploying various services in different areas around the country and not always available by phone.
He was as honest as he could be - I probably could have found a better deal but he came across as the more professional and therefore trustworthy of the pool I was dealing with at the time. All arrangements went smoothly and he was able to answer what probably seemed like obvious queries in a timely manner and without fluster.
The delivery went smoothly, it was early and to be honest I was still abed, but the chap waited a few minutes for me to rise, showed me around the vehicle and pointed out the controls of note, access to the boot etc and we walked around - in the rain - to confirm all was well.
As mentioned to Michael in a note last night, the vehicle is a huge hit not only with myself for the quality and driving experience, but the family are very much enamored by it - more so even than the most recent Scirocco which previously held the top position.
To date then nothing but a positive experience all round from Fleetprices and Mercedes, and if asked I will certainly recommend your services.
Thank you for your email.
We found the whole process very clear and quick and in particular, was very impressed with the service received from Anissa. It was a smooth transaction which helped us understand and have confidence in our decision to take the contract hire route.
I am over the moon with my new car. Fleet Prices provided an unrivalled service with very competitive pricing.
I mainly dealt with Katherine Mc Mullan in your sales department. Katherine was amazing, she dealt with all my queries in a timely and professional manner. I didn't feel at all pressured to lease the car from yourselves because she wasn't pushy which is a rare find when dealing with these matters. I was overall very impressed with my experience with Fleet Prices and I will be leasing my next car from you!
From our first contact with Ashley to having the new car delivered on the 24th, it has been a very easy and stress free experience. Ashley was so helpful in ensuring all the paperwork was sorted and I got the car I wanted.
I would definitely use you again and also recommend your services to others.
I found the service through Fleet straight forward and very efficient - my customer advisor Michael was attentive and kept me right all the way through the process. Thank you, I will use you again.
I would like to say a big thank you to Fleet Prices team for being very friendly and supportive throughout the process.
There were a few issues through the car delivery process, but these were not related to Fleet Prices and have been resolved.
I would definitely recommend Fleet Prices due to the consistent excellent deals and the great customer service.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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