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Sorry for not updating you sooner, particularly after you worked so hard supporting me and answering all my questions prior delivery
I have to say I am very happy with my new car. I always like to wash the car to check the car fully and get to know it.
The car is complicated and spent a while with the manual and still think I need more time to get to know it.
I have also used your web site to take out GAP insurance after you provided the link to me
I have to say you and Leo have offered an outstanding service and would not hesitate in recommending your company
I am confident if I need guidance during my contact term you will be able to support me
I would be happy to respond to any email for the the director of you company
Got the car now! it is awesome, so smooth, looks gorgeous and love all the toys it has!
Thanks for all your assistance, I wouldn't have picked up today if it wasn't for yourself!
I have received the C class Mercedes and I am extremely pleased with the vehicle. This is the first time we have purchased the vehicle in this manner as we normally purchase all our vehicles outright and have been pleasantly surprised at the efficiency of service we received. Leo was very knowledgeable and helped us through the process answering all queries we raised and even the person who delivered the vehicle was courteous and took the trouble to explain about the vehicle and we would have no hesitation using your company again should we wish to lease a further vehicle.
We're delighted with the car, it's exactly what we hoped for and more. Dave and Jessica who I was dealing with were very helpful and answered any questions I had quickly. As this was the first time I have leased a car I am really happy I chose to go down this route and would definitely consider doing so again.
Everything is fine and I'm really pleased with the car and service you've given.
David & Emma
The service that Beverley provided throughout was excellent. I would be more than happy to recommend you to a friend, should the need arise.
Many thanks for your email.
Great service as ever from Fleetprices and Mike Tibbs is a legend - really helpful and organised and very customer focused.
One thing I would say - and I mentioned it to one of your ladies on the delivery day. That is the delivery service from Mercedes is poor. I know it is not your responsibility - but you may want to give feedback to Mercedes.
Firstly for a brand / positioning and client that Mercedes have the selection of delivery options is poor. There should be more options - either pick up or delivery at weekend and the slots available should be in 2 hour slots. I should not have to give up a whole weekday to receive the car.
Secondly - the delivery they made on 24th May was done by someone who could not be contacted by Mercedes to see where he was, he (the driver) told me that he was not told of an early delivery time requested. He also really did not know anything about the car, and to be quite honest was rather bumbling and confused.
I would have thought that Mercedes would not want this to be the way their product is finally delivered to the customer and the impression it makes. I would be quite happy to go somewhere (no more than half an hour away) at a weekend to pick up the car and be shown some key things by someone knowledgeable (for example at a dealership). It would probably be cheaper for them to do also and give that dealership a chance to get the 1 year/mileage service business from the customer in the future.
The car itself is great !
Hi Rachel, thanks for the message.
Very happy with the new vehicle, thank you. No problems at all with the service to date and the vehicle handover was excellent.
Glad to hear that you'll be keeping in touch and if I have any queries, I'll get back to you straight away.
All the best, and have a lovely Christmas!
Can I just say how pleased I am with my new car I want to thank everyone there are fleetprices for there assistance and support. As soon as my lease on this car is up I will be coming straight back for my next car and have recommended you to many friends and family already,
Just to let you know, I'm delighted with the car. The timing of the delivery was superb, I was off work with our house move, It turned up at 8am on Monday morning just in time to take my 4 year old to school in it for the first time, which he and I, thoroughly enjoyed.
I think the service that you have provided was excellent and I would definitely be recommending FleetPrices to my friends and colleagues.
It was much appreciated.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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