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Dear Clair and Rachel
Just a quick message to confirm the car arrived safely earlier today and it's perfect. Very exited. Thank you all very much for all your help through the process. Very much appreciated. Must go now as I have an owners manual to read.....
In reply to your email I can honestly say that I was very
impressed with the speed & complete handling
of your company in dealing with
the lease of the Skoda Citigo, right from the enquiry to delivery everything
was dealt with superbly by Peter White his communications with myself were
faultless, & I wouldn't hesitate
to recommend your company to anybody in the
Regards Ken Elkins
Car was delivered this morning, very impressed with it – just a quick email to say thanks for all your help over the last few months.
Speak to you in about 18 months!
ADAM FOX MBA
Initial service was great thanks. Leo provided me with updates prior to the vehicle being delivered and was in contact once it arrived at Audi.
Thanks for your mail, and please feel free to use this endorsement on your site etc.
I was a little concerned at first to be honest doing this online without a face in a dealership . I can only say that Michael who I dealt with was top draw, and understood my needs to ensure that the company was above board before I would give any personal details and commitments.
I checked companies house and credit checked the company to ensure I was dealing with a real company..maybe I was over cautious here but I feel best to check as much as possible in these days of faceless sales over computers. Michael was attentive, got back to me every time without fail, and did everything he said he would, I was surprised to be honest as I needed a car in a short period of time and he pulled it off , at what I can see at a great competitive price..in fact I had one competitor of yours tell me if this price is real snap their hand off...so you have the competition helping you as well.
On the lead up to delivery I was contacted before and after to make sure all was ok, and the delivery guy made sure I spent time ensuring all was correct ..I would have no doubt what so ever in using you again...and have already passed on your details to some of my colleagues .
Best of success to you, for me it's deserved based on your high customer service and good rates.
Thank you for your email.
I must say that since submitting my enquiry and Andy subsequently calling me, the whole process has been pretty much stress free. Andy has kept me informed with progress throughout and he is a real credit to your team. Please pass on my thanks to him.
I found out about Fleetprices through a neighbour of mine who suggested I take a look at the range of vehicles and offers you had on your site and following my experience, I would have no hesitation in further recommending you guys to my family and friends too.
In my particular case, there was a small issue over the delayed delivery of the vehicle and outstanding goodwill gesture from the dealer as recompense, but that in no way has spoiled my overall experience. Indeed your Support Team are following this up for me and keeping me informed of progress. They, too, are all very efficient, courteous and professional. Once again, my thanks to them as well.
Thanks again and wishing you and your team every success for the future.
Everything went very well with the delivery. My only complaint about the process was the time it took to complete. There was a couple of weeks lost due to finance paperwork. I already took the gap insurance.
I found the experience very pleasant. Anissa worked quickly to secure the vehicle I was looking for. Provided regular support throughout the process to speed up delivery and even called the day after I had the motor to make sure I was happy.
Since driving it I have noticed that the tracking is out. Would any VW garage take a look at this for me?
Yes, the delivery driver was great and she turned up on the dot of 8am as promised. Really pleased with the car too - thanks again for your assistance.
Just wanted to drop a note to say the car arrived yesterday and I'm really pleased with it.
Also to thank you for your assistance in arranging this deal for me. Due to work I have had to conduct most of the arrangements via email, you have always got back to me promptly with any queries I have had and on numerous occasions left voicemails with me to ensure I was up to date. You're effort in identifying a car with the exact spec I was looking but with a much reduced waiting time has made an immeasurable difference.
Once again, thank you for your excellent customer service and helpful attitude throughout this process
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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