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Iíve had good service from companies over the years but Iíve got to say that Rachel has been exceptional. I have also now driven to work for the first time in a year without pain or discomfort. VW amongst others quoted 3months to get me a car so Iím over the moon.
I will whole heartedly recommend Fleet Prices and Rachel to anyone I know who is looking for a contract hire.
Thanks & Kind Regards,
I came across your company on the internet and so you could say it was pretty random! What I liked initially was how clear the information was and that I could see what the fees were and had the ability to review each model and see what was included, the specs and the optional extras. When I made an initial enquiry the response time was good and the team was helpful. Sam made a good impression and I was able to build a rapport with him on email easily. He was always super helpful and remained responsive along the whole way.
When I made the order and was handed over to your service department they were also pretty good and I had a couple of confused emails but Rebecca was brilliant and again could not be more helpful. When the delivery went wrong she was on it straight away and stayed late to make sure I had been contacted by Mercedes and was happy with their resolution.
Overall your teams are polite, responsive and helpful. The buying experience was simple, straight forward and totally painless.
I would certainly recommend you.
The experience I had with your company has been very good and helpful.
All the way from the time I phoned Ashley and the support team Rachel, Alisha, Claire.
All my questions were answered quickly, and I was kept up to date regularly, without having to ask.
Thanks to them all
The service from Fleetprices was super. All went smoothly. Order, finance and keeping me informed all great. Delivery process was fine. There was a chip on front nearside alloy that I noted on delivery form driver took. All I am concerned about is it getting worse. If you think I should take it in to get it checked I would do that. Personally I am not bothered about it but resale price may be affected marginally if it deteriorates.
All seems OK so far with the car. 10/10 for service and process.
I would use your company again if the car and deal fit my requirements.
Best regards to all involved
I was very happy with the service James gave us and the deal was really good you came up with. I get this car for my Dad and he is delighted.
Having never used PCP and PCH to buy a car before, Ashley was professional, friendly and knowledgeable in dealing with my sometimes rather basic questions.
I tried a number of brokers as well as several Volvo dealers to make sure I knew exactly what was right for me. Ashley answered all my queries immediately, or within a few minutes - and rang back when he said he was going to ring back.
At no stage did I feel I was getting the hard sell. If some aspect of the deal wasn't right for me, he said so. Overall over happy indeed.
Nothing but good things to say about Fleet Prices. The deal was easy and very competitive and I was kept informed of the progress of the vehicle at every step.
I have been leasing vehicles for over 15 years now and they were a pleasure to deal with, from first point of contact to delivery of the car. Thanks for the great service!
Thanks for your e-mail. Yes, I am very happy with my car and also with the excellent service that you have provided. I was kept up-to-date all through the order and delivery process and everything went smoothly.
Thanks also for the GAP insurance reminder ‚Äď I actually already have this type of insurance.
I'm a returning customer. I was happy with the service I received from Anissa before and very happy with her and Jessica this time round.
Yes, the delivery driver was great and she turned up on the dot of 8am as promised. Really pleased with the car too - thanks again for your assistance.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
T: 0800 097 0897
F: 0330 606 2619
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