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I want to commend the excellent service you've provided throughout this process, especially Mike Tibbs. He was very patient and friendly. He answered every query I had, even when he was off on holiday. I really appreciated the dedication.
The support team were also very friendly and helpful. I am very happy with my car, and with FleetPrices, I will definitely go through you guys again for my next car.
Cheers for the advice about the GAP insurance!
Just got a chance to give a few comments on my experience. Sorry it's taken a motor while.
From the start Rachel has been professional and helpful. Although the order didn't go entirely smoothly, Rachel did everything I needed to make things right. While I didn't have as much interaction with the afterwards team, what I did experience was consistent professional service. I would certainly consider using you again for the next car and recommending you to colleagues and friends.
I don't have any outstanding queries or concerns that I need resolving at the moment, but I'm happy that I'll be able to contact Rachel should I require any assistance.
Dear Steve and Ashley,
Apologies for the slow reply and sorry I missed your call Ashley.
The service was excellent throughout thank you very much. Ashley was very helpful at the start and the support team were always very prompt and helpful replying to queries before and after the car was delivered. The delivery drivers were also really friendly and helpful.
Thanks again, I will definitely be recommending you to friends and colleagues.
Other than quite a long wait for the vehicle - not your fault but VW - everything went well. Thank you for all your help. The team were all very good with any questions I had.
I was more then happy with all of the help and advice i received from all of your team Carl and the support team who helped me with any questions i had and were more than happy to help. I would recommend you to anybody wanting a lease car thanks alot.
Both Nicola and I have been happy with every aspect of the service so far. Your responses have been prompt and professional and the speed of service has been very impressive. We were truly surprised at how quick the process has been. The delivery driver was very professional too and most importantly the car is excellent in every way, exactly what we wanted and Mercedes make a fantastic car.
Thank you for all your help.
Very pleased with my car. The gentleman who delivered it was very pleasant and went through the controls etc. with me so overall very pleased.
Hi craig it's berney Morris here.george is at work but he is delighted with the car arrived spot on time yesterday.
Thanks for all your help and we would certainly deal with you again,in fact Anna our daughter who was e mailing you on our behlalf is looking to change her car,so you may get a call from her in the near future.
Kind regards George and berney Morris
Mr and Mrs Morris
Everything has gone smoothly and i am enjoying the car. Thank you very much to and your colleagues for all the help, they were all great.
Great experience. thank you Leo.
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