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Received delivery of our Nissan duke today and just wanted to say a big thank you to Leo for all his hard work , the car is great and got it even earlier than expected , would recommend this company and especially Leo many thanks
Thank you for your email requesting feedback on my experience with Fleet Prices.
I am happy to say that this is the second time in 6 months we have used Fleet Prices and again the customer services was first class, every time I called with a concern the girls on the end of the phone were fantastic. James at the beginning was very helpful and informative. When the lease's on both cars runs out, I will be looking to Fleet Prices for a great deal again.
I had a great experience dealing with Fleet Prices.
My main point of contact since day 1 was Beverley Rawlinson and she was incredibly helpful and lovely to deal with. I have recommended your company to a few colleagues this week.
The service was excellent. If I was to be picky and mention anything worth improving, you could set customers expectations more out at the start of the process. For me it would have been good to know the process timeline from placing the order to receiving finance docs to 14 days for delivery as a long distance sale.
Apart from that all good.
Thanks you for giving me the option, however I do not require GAP insurance
Everything went to plan, very happy.
Great support and comms from all your team including Leo, Rachel and Rebecca.
I received my car yesterday late evening. I wanted to drop a line about the service I have received.
Right from Day 1 when I called you for the quotation , I could easily sense that I was in safe hands! And I felt I will be receiving a great service from you. You answered my many never ending queries, thank you so much for all your time and effort.
The entire process was a breeze , you made it so simple and easily. I greatly appreciate your professionalism. I constantly received updates from you about the delivery dates etc. I couldn't have asked for a better support. I will recommend Fleetprices to everyone who is looking to get a car!
Thanks you for everything you do and bringing smiles to all who speak to you. Have a very nice Christmas and a great new year.
The car is great and the gentleman who delivered it was very polite and courteous as everyone who I have dealt with have been.
The whole experience has been stress free, I don't know why we haven't done this before now. Already considering our second car but will just need to get the twins up and about first.
Many Thanks for all your help and hope to be in touch soon with a new order and will definitely recommend you.
I am pleased to inform you that the car was delivered on Friday afternoon and I am very pleased with it.
I would like to thank your company for the smooth process from start to finish. In particular, your colleague Anissa who responded very quickly and efficiently to any queries I had, with a friendly and polite approach.
I am very pleased with the service I have received from Fleet prices .
Many thanks for your help and assistance, I can definitely recommend your company to friends and family.
I sent a thank-you to Rachel, and said I was very happy, and would recommend you to others. I was looked after extremely well by Rachel, and was dealt with on an individual and personal basis, rather than feeling like just another customer / transaction.
On a separate note thank you for the contact in Bury, it was a very seamless handover with the trader, very helpful, prompt - I would certainly recommend him to anyone I know.
Just a short note to let you know that I was very happy with the service I received from Fleet Prices, for the second time, as I had previously leased a Mercedes A180 from you. Leo was again very helpful and kept me informed of what was going on and was able to accommodate any changes that I wanted . Also the rest of the support team, specifically Jessica, were also very helpful and able to sort out some changes that were needed to the paperwork, so thanks for all your assistance.
Regarding gap insurance, I followed the link from your website and have purchased GAP insurance from Brokergap, which I had previously also done for the Merc; thanks for the advice.
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