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Thanks for the voicemail ,Sorry I missed your call earlier.
The car was delivered yesterday and everything went well. Thanks a lot for all your work in getting this sorted, it is very much appreciated.
I came across your company on the internet and so you could say it was pretty random! What I liked initially was how clear the information was and that I could see what the fees were and had the ability to review each model and see what was included, the specs and the optional extras. When I made an initial enquiry the response time was good and the team was helpful. Sam made a good impression and I was able to build a rapport with him on email easily. He was always super helpful and remained responsive along the whole way.
When I made the order and was handed over to your service department they were also pretty good and I had a couple of confused emails but Rebecca was brilliant and again could not be more helpful. When the delivery went wrong she was on it straight away and stayed late to make sure I had been contacted by Mercedes and was happy with their resolution.
Overall your teams are polite, responsive and helpful. The buying experience was simple, straight forward and totally painless.
I would certainly recommend you.
Absolutely fantastic customer service. Throughout the whole process, my queries were dealt with very quickly and I always received a phone call or quick email back.
Overall very happy with the service and have already recommended to a colleague of mine.
Thanks for the follow up email. My new car was delivered a advertised and I'm very happy with it.
Thanks to the team for all your help.
Just wanted to let you know that delivery went really well and we are very pleased with the car.
Many thanks for all your help on this.
In reply to your email I can honestly say that I was very
impressed with the speed & complete handling
of your company in dealing with
the lease of the Skoda Citigo, right from the enquiry to delivery everything
was dealt with superbly by Peter White his communications with myself were
faultless, & I wouldn't hesitate
to recommend your company to anybody in the
Regards Ken Elkins
The delivery of the car went well thank you. I'm really pleased with the car it's exactly what I had hoped for.
Thank you for your help throughout the whole of the process.
Just a short note to say thank you to you all at the support team for all your professional help and advice given to me in making a smooth transition of the lease from Cclass Merc to jaguar XE on Monday . All went well as outlined by yourselves recently.
Arrived today, we've gone for a drive and we're very happy, exactly what we wanted. Thanks for all your help throughout getting it, very much appreciated.
Everything is perfect with the car!
I have a very happy wife :-)
Driver who came up with the car I'm sure his name was Dave?! Hope got that right. Was a gent and even took the time to show me some of the features of the car. Was happy to drop him at Aberdeen train station.
If I can send some business your way I will. And not just for the £50!
Been a pleasure and good chance we will be back when this lease ends.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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