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It went really well Steve. Very happy with service from start to finish and would recommend. Loving the car. Thanks Nick
I'm very happy with the car, it's the right choice for us at the moment and having had two Audis I'm glad I chose BMW this time around. I have to say that the whole process has been very smooth. Leo was patient at the beginning as we played the familiar additional options dance and in the end I think I got the spec vs price just right. Once the order had gone through and I was passed over to the support team things continued in a similar vane. The support team were knowledgeable regarding my order and responsive to all of my queries. It seems to me that decent customer service is a bit of an elusive trait these days, to find it in abundance with Fleet Prices was refreshing. There was a slight delay around the time of the finance documents but I think that was more to do with Arval not telling Fleet that they had received everything that they needed. The car was delivered clean and in perfect condition with 247 miles on the clock. It would have been nice to have put those miles on myself but that obviously would have required transport delivery. Maybe that could be an additonal option you could offer to customers if they required it?
Otherwise I really can not complain. See you in three years.
I will like to say that the procedures and the service was quite satisfactory.
Personally it was an experience of trust and reliable customer service.
I will recommend to anyone.
Everything is fine and thanks to Fleet Prices for your assistance.
YES it has been delivered a couple of hours ago and everything was fine.
Thanks a lot for your professional and great work.
Vehicle was delivered as planned yesterday and all went well.
Now getting to grips with the different instruments etc.
Many thanks for your assistance.
Steve the car is fantastic,I am really pleased with it,handover on time and very professional.Just one question,going through the manual etc I have found a new Volkswagon breakdown and Recovery handbook,Is the vehicle covered by this as it wasn't mentioned in any of my E mails from Leo or Jessica.
I hope you are well.
The delivery went well on Thursday and I am enjoying my car very much.
Many thanks for all your help, as requested I will let you know if I need any further assistance.
Very happy. ..it's been a quick and reliable service.
Delivery was perfect & very happy with car - thanks for your help.
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