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I came across this website by accident just before Christmas and having requested a quote, I quickly received a call from Leo who turned out to be an absolute star. The difference I found was that I felt someone was genuinely interested in my requirements as opposed to the larger companies who operate along the lines of a call centre. I have to admit, being a petrolhead I'm a bit like a kid in a sweetshop when it comes to narrowing down my choice and Leo has the patience of a saint. Once I'd made my choice from a competitive quote,the entire process was smooth and quick. I just took delivery of my new Volkswagen on Friday and I'm absolutely delighted. Three cheers for Leo. I can thoroughly recommend Leo, and if he is a reflection of the company, then hats off to FleetPrices too.
Just got a chance to give a few comments on my experience. Sorry it's taken a motor while.
From the start Rachel has been professional and helpful. Although the order didn't go entirely smoothly, Rachel did everything I needed to make things right. While I didn't have as much interaction with the afterwards team, what I did experience was consistent professional service. I would certainly consider using you again for the next car and recommending you to colleagues and friends.
I don't have any outstanding queries or concerns that I need resolving at the moment, but I'm happy that I'll be able to contact Rachel should I require any assistance.
Thanks for the email
I have to say I am delighted with the car, along with the whole delivery and order process. Big thank you to Leo who sorted me out, twice, after the wife changed her mind after our first order had been processed
I've been really pleased with everything so far
Everything was great and we love our new car, delivery was excellent. So thanks for all your help.
Delivery went smoothly thank you and arrived as expected. Perhaps a bit petty however would have been nice to have taken delivery of a gleaming new car, as opposed to one plastered in mud and dirt, little things i guess.
From start through to the end of the process Leo was absolutely superb - a credit to yourselves. I honestly think other people would have given up (we were late with a few steps of the process) and the deal would have fallen flat.
Wouldnt / wont think twice about using you when this deal comes to an end.
Thanks again, and please thank Leo for his tireless work on this, like ringing from his family holiday to keep things running smoothly..
Have a nice xmas
Yes all has gone very well thanks, in fact better than expected. Your team were easy to contact , easy to deal with and were able to deliver the car quicker than expected. I wasn't offered GAP insurance so have sourced it myself. FYI it was only £113 for two years
cover. I did ask your team but about GAP but they didn't offer it to me for some reason , something I am sure you will wish to rectify 😄
Thank you for your email.
My liaison with Rachel was seamless from the beginning and she worked hard to get me the best deal possible which I am truly grateful for. Following the order Rachel has kept contact throughout and was always available to answer my queries when required. Rachel has provided me with her direct contact details should i have any queries during my contract which is comforting.
The delivery itself went exactly as planned and the driver explained in detail everything about the car prior to handing me the keys, he really was a lovely gentleman.
I am certainly enjoying every moment in the car Audi TT, it really is a beautiful drive and has definitely given me a great start to 2016.
I will definitely be using fleet prices again on future orders and have already recommend the company and in particular Rachel and the support team to my colleagues.
All good thanks. Car arrived promptly when arranged with a good hand over.
Thanks again for all your help.
Just to confirm the car arrived on Friday as arranged. Really pleased with the car. I have been delighted with the whole process from start to finish. Both Elena initially and then Jay have been faultless in terms of communication. It is great to receive regular emails just to keep you updated. I have already recommended your company to others.
I will be in touch in a few years time to arrange my next lease.
Yes - the car arrived and everything is great - many thanks for your help.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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