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Thanks for your note. We did receive the car yesterday and all is well.
I would like to take this opportunity to thank you for your advice, patience and honesty throughout the whole procurement process. You have personally been very attentive and the response times to any/all of my queries, of which there have been many, has been truly first class. Everything went in accordance with the expectation you accurately set, which is key from the customer’s perspective.
I have purchased my vehicles from many different organisations in the past and unfortunately the experience has always left me wanting, however, I am pleased to say this has been the most positive experience to date. Testament to this is the fact that I wouldn’t hesitate to use you again, something I never previously done with any other organisation!
Once again many thanks
We're delighted with the car, it's exactly what we hoped for and more. Dave and Jessica who I was dealing with were very helpful and answered any questions I had quickly. As this was the first time I have leased a car I am really happy I chose to go down this route and would definitely consider doing so again.
I received the car this morning and am extremely pleased with it.
Thanks so much for all your help and for making this such a pleasant and easy experience.
Delivery went well yesterday and I'm very pleased with the car. Thanks to all your team, it's been very straightforward.
(Daniel is the good looking one who set the wheels in motion)
I email you with regard to Anissa Elmecheri, We just wanted to say what a credit to your company she is.
Anissa has been a wonderful help and has made the contract hire process an easy and stress free process.
We have got the exact car we wanted down to the finest detail !
She has answered every question quickly and thoroughly, irrelevant of how ridiculous the question and late the email has been sent.
She has dealt with everything professionally and quickly and we have been amazed how quickly the car has been ordered and delivered.
We have already passed her details onto two other people who are interested in contract hires and will continue to do so.
Please congratulate her on being a valuable member of staff.
Thank you Anissa and Fleet Services.
Emmi Moules and Lee Purdy
Emmi Moules & Lee Purdy
You did exactly what it said on the tin, answered all questions with an honest answer, no promises made that could not be delivered.
Kept in the loop with exactly what was happening. Many Thanks – even delivered car to the minute as programmed!!
All good with the car so far. It's a great drive and perfect for us.
I first spoke to Leo back in October and went through some options with him. I decided on the Touareg and the process was surprisingly simple. The interactive finance application was straightforward, and the approval process and actual ordering of the vehicle was completed in one day!
Leo was happy to answer all of my questions and it was never difficult to get hold of him by either phone or email. I never had to wait long for a response.
The car was delivered on the day promised, which did not change from first estimate in October to confirmation in early December. I was happy with this as the lead time given was true and realistic, no empty promises.
I will use you guys again and recommend your services to others.
I have to say I'm very pleased with the service I received from FLEET PRICES. I dealt with Chris initially he was very polite and professional, answered every question I had and helped me through the process stage by stage. Then Jessica too was very helpful and provided me with all the necessary information for competition .
With regards to delivery of the vehicle I was informed at various stages as to delivery time and when the drivers were delayed they let me know. They were both very pleasant and took the time to give me explanation as to instruments on the dash board, and just made the experience a pleasant one so cannot fault you on anything and on that basis would be happy to recommend you.
Thank you for making the whole experience hassle free.
The whole process was easy, as a first time leaser I was a bit worried things would not go well but the team made things very easy.
I already had an idea which car I wanted and the quote came in very competitive so I went ahead, Carl directed me through the initial process without any problems and added my specification as requested. The follow up team kept me well informed and gave me a delivery estimate, the car was ready a week early but I was on holiday so put it off until I came home.
The delivery agent contacted me the day before and arrived on time and the car was as requested so things could not have gone better.
I have emailed a few questions through which have all been answered quickly and correctly.
Great service from Mike Tibbs, I've recommended Mike and your business to 3 colleagues as well as family members.
The physical handover had less 'ceremony' than perhaps I've been used to when buying new car, but that didn't detract from the overall expericence.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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