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Hi Steve, it's all gone very smoothly thanks - right through from the initial enquiry. Andy was really helpful and personable and responded quickly to any questions. The admin team also kept me updated all the way through. Altogether a very good service.
I have been very impressed with the service and car .
Helen gave fantastic service I was in contact with a few lease firms at the time but Helen understood what I wanted and found an amazing deal .
The back end team where very efficient as well .
I have recommend your firm to a few friends who are wanting to go down the lease route and hopefully I will Be back in a year or so for a car for my wife .
Thanks again 5 star service
Car arrived a day late but your team were excellent in getting the delivery fixed. Carrier issue so not yours or Audi' s fault. Thanks for everything on this one, loving the car so far, great to drive.
Thanks for getting in touch and I can confirm we have been absolutely delighted with the service from you guys.
We were looked after from initial phone call through to delivery by Elena Parker who has been brilliant and always answered any questions whilst assuring us at every stage of the process (we were first time leasers so this was all new to us!).
Elena has been friendly, professional, always getting back to us promptly and is a credit to the company offering customer service of the highest standard. Even though there were a couple of hiccups (allow shortage at the factory so not your fault) she was on the ball, took control and sorted everything and kept us in the picture. She then liaised with Steve Walmsley at Lookers (who was equally brilliant) and between them, they went out of their way to ensure we had delivery on our chosen date, even though this meant extra work for them to re-juggle customers expectations and source a vehicle of the same spec in time for us.
Finally our vehicle delivery was excellent with the driver offering great customer service and again provided a friendly, nothing a problem attitude. And of course the car is excellent too!
The whole experience has been excellent and everyone has been brilliant to work with and we will recommend the company to all our friends and relatives. You will be the first company we ever think of for any vehicle leasing needs in the future.
So a big thank you to all involved and for offering such brilliant service with the highest level of customer care and attention to detail.
Keep up the great work and please pass on our sincere thanks to Elena, Steve and delivery driver.
Delivery ran very smooth indeed. I was impressed with the communication and co-ordination from your team members on the day itself and the days leading up to delivery.
The whole experience was very, it was the first time I have ever leased. I can safely say it will not be the last, so look out for me at renewal stage in a couple of years.
Please pass on my regards to your team and wish them a Happy Christmas and a successful New Year.
Absolutely fantastic customer service. Throughout the whole process, my queries were dealt with very quickly and I always received a phone call or quick email back.
Overall very happy with the service and have already recommended to a colleague of mine.
Thank You Katharine,
The whole process of leasing the car through yourselves has been superb, I was delighted with the communication throughout and the delivery was ahead of schedule. I have expressed my satisfaction to family and friends and hopefully they will take advantage of your company.
Much Appreciated Neil McKinven
I have just picked up the car!! its brilliant thank you so much for sorting things out for me!!
Have a word with your boss and tell him I think you should leave early today!
Got the car without any issues.
Really pleased with it especially at the price.
Shame the roads are so dirty at the moment as it looked great when clean J
Many thanks for your help with this. It all went very smoothly
Hi Rachel, thanks for the message.
Very happy with the new vehicle, thank you. No problems at all with the service to date and the vehicle handover was excellent.
Glad to hear that you'll be keeping in touch and if I have any queries, I'll get back to you straight away.
All the best, and have a lovely Christmas!
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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