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Everything went well with delivery last week thanks. The car was delivered in good time and I'm really enjoying it.
Thank you very much for your friendly, efficient and smooth experience while leasing the car 'nothing was too much' for you from the beginning. I felt that i was valued as a customer and you never failed to deliver even when i kept changing my about different car.I felt you were honest and approachable throughout the process. This goes to Jessica too who was efficient and very accommodating. Many thanks.
'service from Paul was excellent throughout. Good price for quality vehicle and always kept advised as to progress which was fast as required'.
I'm very happy with the car. In fact it appears I have the latest 'Ultra' A6 model with S-Tronic rather than the CVT multitronic auto that was current at the time of ordering. Although the same retail OTR price as the superseded car, it seems like a bonus to get a slightly more efficient, powerful car with a better gearbox than I was expecting!
The car was driven from Swindon by a very nice gentleman who, despite arriving early for an afternoon delivery, was happy to wait for me. I had a BMW lease car delivered a couple of weeks previously which was trailered to me but I don't mind as long as it arrives clean with a little fuel.
Michael Tomlin dealt with my order and was always helpful and polite. I had a very prompt reply to my initial enquiry and subsequent emails were dealt with very promptly. This won my custom. I find the website quite nice to navigate. It did seem to take an inordinate time to approve the finance though. Far more than I have ever encountered with other lease cars and I have a very good income and credit rating. A BMW I leased with another company took a fraction of the time and the process started at the same time. Once approved the car was actually delivered a little earlier than estimated so, overall, I am a happy customer.
I did question the initial document fee which seemed excessively high compared to other lease brokers. Due to the time it took to approve finance, this was actually reduced at my request to the fee comparable to your competitors. I also had some slight concern as your company is not BVRLA registered. I would recommend you do register if you can to reassure future customers.
Overall, I am delighted with my A6 which was delivered on time and with the latest spec. I would recommend your company without hesitation. But perhaps look to change your Credit check company!
Dear Steve ,
Ashley was great , I saw the deal on Thursday - had the car delivered on Monday!
I will recommend fleet prices and Ashley to anyone wanting to lease .
I would just like to say thank you for your assistance with my new car , the whole process right through to delivery last week was absolutely spot on , and you will definitely be my first port of call next time .
I am very happy with the car and the service I have been given .
The car arrived when they said it would and you have kept me updated with everything I need to know .
Overall a great company that are very competitive .
I am going to take out the gap insurance just for piece of mind .
Thank-you for making the whole process very easy, the paperwork was easy to understand, you were very quick to respond when I had questions and managed my expectations very successfully.
The delivery of the car was on time and it's in perfect condition thank-you very much.
I shall be recommending your company to all my friends even without the £50 incentive (although I'm not saying that I don't want it!) and you can expect a phone call from me when my lease is up!
Thanks again for all your help - I'm loving the car!
The car is great and the gentleman who delivered it was very polite and courteous as everyone who I have dealt with have been.
The whole experience has been stress free, I don't know why we haven't done this before now. Already considering our second car but will just need to get the twins up and about first.
Many Thanks for all your help and hope to be in touch soon with a new order and will definitely recommend you.
Thank you for the email. I am very happy with my first Honda.It's a beautiful car and something completely different to anything else on the road.
Having had to cancel a previous lease order with a different company due to their poor customer service I found Fleetprices where definitely a cut above.
I found the process went smoothly from the initial conversations with James (who was very helpful and patient) right through to the Support Team who kept me informed all the way.
The only comment I would make is I assumed that the car would be delivered on a flatbed and not driven to me so the car had mileage on it already. It's not a criticism just more of an observation.
Fleetprices admin fee is quite high compared to other lease companies however that is made up for with fantastic customer service.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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