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Yes the car was delivered first thing this morning and everything went well. Thank you for asking
Just a thought when it comes to the service will I contact you?
Again thank you
Just wanted to say Paul how pleased we are with the car...it's fab!
Thank you for all youve done for me in receiving my car on time, I absolutely love the car, the team worked fantastic on behalf.
I am very pleased with the car; it is exactly as ordered. Apart from one minor communication confusion I found your service and price excellent.
Many thanks, all has gone really well. Many thanks for all you have done, will be in touch soon when we want another car.
Thank you for getting in touch and apologies i have not replied sooner but i am out of the UK working.
We cannot thank your company enough and dealing with Fleet Prices was so easy and the level of customer service was excellent. I originally used the search engine - Contract Hire and Leasing and the prices quoted for the BMW 330D Xdrive were fantastic.
However after i had registered my interest i received a call from Leo advising that the prices online were wrong and this was due to an error by the finance company. At this stage i thought about looking elsewhere but Leo asked to leave our request with him and he would look into a bit further. He was true to his word and came back with a fantastic lease deal that was not much higher than the original price i had seen online.
I have already thanked Leo on the phone but if you can pass on further thanks as i did make him work hard on the options list and he gave us advice as we went along and we even changed colours and trim two or three times and the final price was something we could afford every month.
After dealing with Leo i was passed over to the support team (Rachel, Claire, Rochelle & Rebecca) and they looked after me every step of the way and nothing seemed to much trouble and i had weekly updates regarding the cars progress for delivery. The big thing for me was trying to get the car delivered before the April 1st VED changes and avoid the higher costs because the car was over £40000 in value.
I know that Leo and the Support team worked with David Codman at BMW Scunthorpe to get the car delivered in time.
I understand it is not common practise but we asked Fleet Prices and BMW Scunthorpe if we could pick up the new car in person. I am sure you will agree there is something special about picking up your new car and that new car feeling. So we must pass on thanks to everyone involved for letting that happen and the new car is fantastic and a step up from our previous family SUV😊. Leo even phoned me on the day of pick up to make sure everything went smoothly.
The finance company Arval are also very good and no problems in dealing with them so far at all.
So please thank everyone again and we will be looking for a 2nd car at some point this year and I will be contacting Leo and the team and see if they can secure us another excellent deal.
Thank you for your email.
The service that I have experienced throughout the whole process has been fantastic. Fleet prices came recommended as my husband also leased a car from yourselves.
Aneesa was incredibly attentive from the beginning, returning emails on time and keeping me informed throughout. The administration team were equally professional, ensuring that all of the correct paper work was issued and that the car was delivered on time.
I have already recommended leasing from fleet prices to family and friends.
The car is excellent and your service from start to finish was also excellent.
Quick, efficient and professional.
Huw Evans MSc
The process and delivery of the Mercedes was spot on.
Rachel was very helpful throughout.
I'm very happy with the process overall.
Car delivered. Very happy, thank you very much.
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