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Firstly thanks for the excellent service throughout, the car was delivered at 9am prompt this morning.
I am very pleased with the car; it is exactly as ordered. Apart from one minor communication confusion I found your service and price excellent.
There was a error in my first order, 335d, where the price given to me was wrong and was not picked up until quite late in the process so we did not close. Leo helped through the issue and we agreed on the 435d instead, a good choice I think the car is much better specified than the 3 series and drives beautifully. Very happy.
The process once ordered was slick and easy and progressed without issue to delivery. The delivery was on time, very early in the day, and the off load was quiet and did not disturb my neighbours. The admin and communication was brilliant, I cannot praise Katie Buswell enough, she is a real asset to your organisation and I hope you recognise this with a thank you of some sort.
Price dependent, you will be the first on my list when the lease is done and I need another car and I will recommend you to others.
Two successful completed leases with yourselves and the third starting.
Appreciate the note on gap insurance, will look into it later this month.
Ok so I've had the car a couple of weeks now and I'm very happy with it. I think if someone's looking for a stylish, well equipped, safe & perhaps sensible car then its a good choice
Re the service I got from you guys, well, Leo was great...from beginning to end he really was a pleasure to deal with. He kept the process moving along nicely and got things done quick. Every time i sent an email or called he was straight back to, making sure things got actioned...right up to the point of delivery. I'll be actively recommending you, and particularly Leo, to any of my friends whom i hear are in the market for a new car.
Thank you for your note. I am very happy with my new vehicle so far - the fleet prices team have been great. Your team have provided a very professional service through the ordering and delivery process - easy to contact, flexible and accurate. I would definitely recommend fleet prices to friends and family - in fact I already have done so twice!
Having never used PCP and PCH to buy a car before, Ashley was professional, friendly and knowledgeable in dealing with my sometimes rather basic questions.
I tried a number of brokers as well as several Volvo dealers to make sure I knew exactly what was right for me. Ashley answered all my queries immediately, or within a few minutes - and rang back when he said he was going to ring back.
At no stage did I feel I was getting the hard sell. If some aspect of the deal wasn't right for me, he said so. Overall over happy indeed.
We got delivery of the car and it is terrific. Unfortunately there is a small dent on the interior that Ive raised with Paul.
Id like to put on record my thanks to Paul Phillipson.
The car took a little over a year to secure due to me constantly changing my mind and bring uncertain about finances.
He treated me with the utmost respect and decency, never once making me feel like I was wasting his time.
He was always contactable and made the whole process fluent and easy.
He is a credit to your company.
Thank you for your email.
Throughout the process Anissa was more than helpful and answered all of my questions promptly and satisfactorily.
The only issue I encountered was a mix up on the delivery date, but Anissa offered to pay for my taxi and dealt with the problem immediately.
I wouldn't hesitate to recommend you to friends and family, and have in-fact already recommend you to my mother.
Thank you for your email. I have been extremely satisfied with the service received from Mike Tibbs in helping me find my vehicle. He went the extra mile from start to finish and was always at hand with any queries I had about my contract.
The delivery of my vehicle went to plan and was delivered on the day I was advised with a courtesy call off the driver who was very nice man.
Thank you for helping me lease my oerfect motor and would highly recommend fleet prices to any family and friends.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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