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Received the car on Saturday very clean and in a great condition. The delivery driver was very helpful and took me through all the controls. Very impressed.
Had some trouble with the whole credit check / finance process and lead times. I don't think I was given clear enough indication at the beginging of just how long this takes (cooling off period etc).
Apart from that though, I'd reccomend you in the future and look forward to dealing with you again.
Just to say in the main I found the whole process was handled very well by Anissa was a fluid delivery date but I understand that was VW but I will using fleet prices again when this current lease is due to expire
I am really happy with the car, the delivery and arrangements to pick up my Mini all went well. Jessica got back to me promptly if I had any questions, cannot fault the service.
Thanks for your note, and thank you for following up.
A great experience with a dedicated professional team, helpful, easy to speak to and who know what there doing!! and, the car is fab
Thanks for the follow up email.
Yes, everything went smoothly and we're very pleased with the Skoda, it's a great car. Only a very minor issue which James Durrant is sorting for me.
I sent a congratulatory email to your team only last week, to thank them for the efficient service they've given me and for making our first personal lease deal a pain free experience.
I'll certainly be recommending you to family and friends and no doubt when our deal is up in a couple of years, we'll be using you again.
Thanks for your email; I heard you had been in hospital which I'm sorry to hear, I hope you're on the road to recovery.
I have received my vehicle and I'm really pleased with it so far - although I haven't had chance to drive it much yet! Can you remind me what I need to do about servicing? Will I get any kind of reminder or is it my responsibility to arrange the services at the right time? (And if so, what are the guidelines for servicing intervals?). Sorry if I've already asked you that!
Thanks very much for all your help.
Thanks for the email, this is the first time I have used a company like yours.
Everything was good my end except I left it a bit late to order and so had to wait 10 weeks without a car and so had to borrow my mums for this time, not ideal.
I will order in good time next time
Leo was great and kept me updated
So positive feedback from me thanks
Sorry for the delay in replying. The Christmas break and our holiday has set me back a little....
So to my experiences of leasing a car. Overall I would have to say very positive. Right from the start I found your web-site to be extremely useful, giving as it does the chance to play with options (diesel v petrol or 24,36 or 48 months etc). After my first tentative enquiry when Anissa phoned me back I felt reassured by her professional and friendly approach. As you may know I was after a first car for my daughter as a X-mas present and had left it a bit late. However Anissa was able to source a suitable car for me and kept me fully in touch with all stages to enable us to complete just before X-mas.
The car was delivered exactly on schedule by a very friendly man from the dealership in Kendal.
I've never leased a car before but following this experience I feel confident that when the time comes soon to replace my wife's car we'll be taking the lease option and FleetPrices will be our first choice enquiry.
Thank you for the email. I am very happy with my first Honda.It's a beautiful car and something completely different to anything else on the road.
Having had to cancel a previous lease order with a different company due to their poor customer service I found Fleetprices where definitely a cut above.
I found the process went smoothly from the initial conversations with James (who was very helpful and patient) right through to the Support Team who kept me informed all the way.
The only comment I would make is I assumed that the car would be delivered on a flatbed and not driven to me so the car had mileage on it already. It's not a criticism just more of an observation.
Fleetprices admin fee is quite high compared to other lease companies however that is made up for with fantastic customer service.
Couldn't have asked for more better, professional service when I was in the process of purchasing my 1 series. Fleet prices made sure everything was going to be all ready in time and did everything they could to get me a car in just 4 weeks. Definitely buying my next car through fleet prices.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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