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From our first contact with Ashley to having the new car delivered on the 24th, it has been a very easy and stress free experience. Ashley was so helpful in ensuring all the paperwork was sorted and I got the car I wanted.
I would definitely use you again and also recommend your services to others.
Just wanted to say a massive thank you for the help and sales support for the Range Rover Evoque.
First class as always
I came across your company on the internet and so you could say it was pretty random! What I liked initially was how clear the information was and that I could see what the fees were and had the ability to review each model and see what was included, the specs and the optional extras. When I made an initial enquiry the response time was good and the team was helpful. Sam made a good impression and I was able to build a rapport with him on email easily. He was always super helpful and remained responsive along the whole way.
When I made the order and was handed over to your service department they were also pretty good and I had a couple of confused emails but Rebecca was brilliant and again could not be more helpful. When the delivery went wrong she was on it straight away and stayed late to make sure I had been contacted by Mercedes and was happy with their resolution.
Overall your teams are polite, responsive and helpful. The buying experience was simple, straight forward and totally painless.
I would certainly recommend you.
This is only my second time leasing a car, so I am still relatively inexperienced. My first contact with Fleet Prices was through Carl Barton back in October 2017. I was first attracted by the prices for specific deals displayed on the website but, after talking to Carl, I felt he was very helpful and managed to get me a very good deal on the Skoda Octavia, which I ended up going for. Other companies I spoke to could offer similar deals but I felt Carl was far more engaging and willing to respond to queries so I opted to stick with Fleet Prices. He explained everything and took me through the initial steps up to ordering my new car. I specifically requested that my car not be delivered before April 2018, when my then current lease was due to end.
Throughout the subsequent months, I appreciated the mails keeping me up to date with the progress of my order and expected delivery dates. I always found the team helpful when I had queries.
In the run up to my current lease deal ending, I contacted Alisha (who had been sending me progress updates) to ask if it would be possible to have the Skoda delivered on the 28-March, the same day my current car was now booked to go back. It was quite late notice but she spoke to the supplier and managed to arrange delivery for that exact day, which worked out perfectly for me!
All in all a great and very straight forward experience. I found everyone I've dealt with very helpful and willing.
In 18 months time I'll definitely be speaking to Fleet Prices again to arrange my next lease.
Yes all delivered smoothly, very happy.
I just wanted to say how delighted I am with the car! I love it! Thank you so much for all your help over the last few months and for arranging delivery to Liverpool airport last week. Everything went smoothly.
All the best Beverley and thanks again.
Thank you Leo for all your patience and support in guiding me through the process of a personal lease car hire. The customer support you provided was second to none! Even better was the fact you managed to get my car delivered earlier than expected. What a great start to my weekend! I'm really delighted with the car and the deal! I shall be recommending you to all my friends and colleagues.
Thank you all for the recent delivery of my new vehicle (Ford Fiesta ST-Line).
Delivery went smooth last Friday and I'll hopefully speak to you in 18mths time.
Im really happy with the way your company dealt with my enquiry and delivered the car. Leo was particularly patient and always willing to help.
There was one hiccup with an incorrect Reg number being sent to us, but apart from that it all went very smooth.
Just to let you know we took delivery of the car this morning and are delighted with it thank you.
You (Steve and the delivery driver) have been an absolute joy to work with and we can't thank you enough for your help and support throughout which has been second to none. We will not hesitate to use you guys in the future and recommend our friends and family about you and your amazing customer service.
Thanks again for being brilliant and it has been an absolute pleasure to work with you on this.
* All offers are subject to change at any time, you must be 18 or over and finance is subject to status, vehicle availability and terms and conditions apply. You will not own the vehicle and there will be no option to buy it at the end of the contract. We can introduce you to a limited number of finance companies, a commission may be received. Failure to maintain payments may result in termination of your agreement and the vehicle being returned, this could affect your credit rating and make it more difficult to obtain credit in the future. All prices correct at time of publication. All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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