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I just wanted to let you know the car was delivered yesterday and I'm really pleased with it. Thanks for persevering, I think it's been worth the wait. It should also keep me out of your hair for 18 months.
I only have one question on the maintenance. I haven't received any information from Arval on how this works or contact details should any maintenance be required. Should they send me something?
Hya Anissa. I am very pleased with the car. Thank you for all your assistance ans will recommend to others as well.
Just wanted to say a massive thank you for the help and sales support for the Range Rover Evoque.
First class as always
My experience was very positive and Rachel was fully supportive and helpful.
Hi Steve, it's all gone very smoothly thanks - right through from the initial enquiry. Andy was really helpful and personable and responded quickly to any questions. The admin team also kept me updated all the way through. Altogether a very good service.
Ok so I've had the car a couple of weeks now and I'm very happy with it. I think if someone's looking for a stylish, well equipped, safe & perhaps sensible car then its a good choice
Re the service I got from you guys, well, Leo was great...from beginning to end he really was a pleasure to deal with. He kept the process moving along nicely and got things done quick. Every time i sent an email or called he was straight back to, making sure things got actioned...right up to the point of delivery. I'll be actively recommending you, and particularly Leo, to any of my friends whom i hear are in the market for a new car.
From start to finish the service has been excellent as has the post sale follow up and support. I am due to replace another car in a couple of months so assuming you can offer a competitive price I will most definitely be speaking to Anissa once more.
Everything went perfect, the car was just as I expected and delivered right in time. I couldn't ask for better service and Ashley was great whilst ordering. This is the first time I have leased a car but I would recommend it to anyone.
Good afternoon Steve,
Thank you for contacting me.
Firstly I would like to say that I am delighted with the car and the process from my first contact with Anissa through to delivery has been excellent.
Each step of the way has been explained very well, when I was asked to complete the paperwork and required forms, this was all clear and any questions I had were taken care of very efficiently by Anissa.
I did get a little frustrated near the delivery as the date seemed to fluctuate a bit, however on reflection it was pretty much on the proposed delivery date and your staff were being open and transparent with the updates.
The car did seem to sit with the supplier for 2 weeks before they could give a slot to deliver which was again frustrating but the chap who delivered the car (Phil) contacted me the evening before to confirm the time of arrival and called again first thing in the morning to advise he was 45 minutes away, so that was very smooth.
Overall I am delighted with all of your staff, Anissa in sales and the girls in the support team, Rochelle, Rebecca, Rachel, Amy, Claire, Katie who all kept me regularly updated and were fast to answer any question that I had.
Kind regards to all
Here is my testimonial. Please put down my name as JB South Wales.
This is my first time of dealing with a leasing Company and I have to say what a pleasure it has been from first date of enquiry to actual receipt of the car. Rachel in particular has been more than helpful, answering my queries even whilst on her holidays. I was informed at each stage of process and really feel if Rachel as well as other staff pulled out all of the stops in getting me my chosen vehicle so much earlier than expected even down to the specific colour . The prices by comparison to other Leasing Companies were second to none, and over the leasing period will be saving me hundreds of pounds.
Hope this is sufficient.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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