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Thank you for your email, I am indeed very happy with my new car!
With regards to feedback I would like to say how professional and helpful Carl Barton was at the beginning of the process way back last year and patient he was while I was deciding which vehicle to go for. Unfortunately there was a delay in the vehicle delivery but I was kept regularly updated by your admin team.
Thanks for all your help with the car, you've been most helpful, and a pleasure to deal with.
Apologies for the delayed response. I didn't get a chance to drive the car till this weekend but thoroughly enjoyed it!! It's a lovely car.
Thanks ever so much for your help with this. As you know this was our first time leasing but you were very willing to answer our queries promptly and clearly, which helped sooth out any concerns we had.
I felt we had clear instructions and direction from you throughout the process. Also, we were very keen to have the car before Christmas so are really happy that this was possible.
I just wanted to let you know the car was delivered yesterday and I'm really pleased with it. Thanks for persevering, I think it's been worth the wait. It should also keep me out of your hair for 18 months.
I only have one question on the maintenance. I haven't received any information from Arval on how this works or contact details should any maintenance be required. Should they send me something?
Thanks for the email.
I would like to complement you on the faultless experience I have had with Fleet Prices.
Rachel has been excellent, with fast and efficient responses and regular updates.
You would be amazed how few of the companies I reached out for an initial quote did not even respond!
I am more than happy with everything!
Leo was excellent and got everything sorted in a promptly manner, kept me well informed with everything. Excellent customer service. A huge thankyou to him! He is an asset to fleetprices & all being well after my contract ends I would not hesitate to use your guys again. Keep up the great work :)
Thank you for your mail. I would like to say that I'm extremely happy with the car I have chosen and the help fleet prices have provided in getting me what I wanted. I found the process smooth and a well thought out customer journey. It was slightly misfortunate that the car had a stone chip before delivery but I thought the support team handled it well and ensured I received the best product in its prime condition. I appreciate your continued support and I would recommend fleet prices to anyone.
The car arrived absolutely fine, I think your service and support has been excellent through out, so thank you.
Very happy with service; Anissa was excellent
All the best
Anissa has been fantastic. She has been really helpful on getting the right car for us. So much so I have recommended FleetPrices to some of my customers and will continue to do so.
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