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Sorry for delay in reply.
Yes, as explained to both Alisha & Ashley, I am delighted with the car I chose, the service given & the fact it arrived approx 4 weeks earlier than indicated. Well done Fleet.
The only point I raised with Alisha was that the delivery mileage of some 260 miles might be included in the contract. I am surprised but will wait till the end of the 36 month term. The dealer contribution has also been received as promised.
Thankyou all again.
Everything went well with delivery last week thanks. The car was delivered in good time and I'm really enjoying it.
Thank you for your email requesting feedback on my experience with Fleet Prices.
I am happy to say that this is the second time in 6 months we have used Fleet Prices and again the customer services was first class, every time I called with a concern the girls on the end of the phone were fantastic. James at the beginning was very helpful and informative. When the lease's on both cars runs out, I will be looking to Fleet Prices for a great deal again.
Everything went like clockwork, got phone calls re. collection and delivery, and both were on time. Everthing form the day I made the enquiry has been excellent. Will contact you again when I need my next car Lease.
The new car arrived safely just before 8 this morning, I am delighted with it.
Thanks for your help, courtesy and efficiency over the last few weeks.
The delivery man said the in due course you will send me the vehicle registration docs together with any other paperwork relevant to the purchase.
I may well be in touch with you again in about 34 months to discuss another lease contract!!
Kind Regards to both of you and take care
Great service and a good deal from Fleet Prices. Anissa was friendly and responsive, guiding us through the process at every stage. Communication was regular and clear. We had to delay delivery due to holiday commitments and Fleet Prices took care of it all. We're delighted with our new car.
Thanks for the email
I have to say I am delighted with the car, along with the whole delivery and order process. Big thank you to Leo who sorted me out, twice, after the wife changed her mind after our first order had been processed
I've been really pleased with everything so far
I'd like to thank your team and especially Leo for very positive purchase experience. when I approached Leo I was not quite sure who you guys were, how the process works and what are the associated risks. however Leo's professionalism, prompt and informative responses (and some checks I had to run myself) helped to alleviate my concerns to the point I was ready to order.
unfortunately, by that time, the deal that I chose and had in mind was no longer relevant. I was obviously somewhat disappointed by missing on the car that I had in mind but was now looking for alternatives, when Leo called me back with a much better offer on a similar car!
Pre-Sale - Excellent (Leo)
Sale - Excellent (Leo)
Post sale (documentation) - Very good (various sources though - Leo, Support team, Hitachi)
Delivery - Excellent (was deliver by my local mini dealer, to my home)
Price - Excellent.
Overall, I'm very happy with the purchase and the experience and will be coming back when the need arise for a new car.
Thanks and kind regards,
I have my new car which I am very happy with
I initially spoke with Leo and found him very helpful offering suggestions and ideas with options for the type of vehicle that would suit my lifestyle
Once I hade settled on a car and understood the financial commitment which I was happy to accept and go forward with I placed an order
I had said that I was keen to obtain delivery as soon as possible and Leo said he would work on the delivery date I was after
He then passed me on to Jessica who took me through the next steps of the process and gave me reassurance by answering my questions I had
Both Leo and Jessica provided an excellent service giving me detail when required. These are both excellent representatives of your company and have given me every reason to recommend your company to others I work and socialise with
The car arrived on time to the specification requested and in immaculate condition. The delivery driver took me through the basics of the controls and he was very helpful
I have had the car for a week now and gradually I am getting to know more about the car and it's controls
All is going well and I know I have the safety net of you and your team behind me.
To ensure all Is secure for the future I have take the GAP insurance offered by you company to give me that extra peace on mind while I have the car
I have had been offered a good service and and excellent product backed up by fantastic people
I will happily recommend anyone to discuss their needs for cars in the future
The delivery of the car was exactly as promised and we are very pleased with it. Katharine was extremely helpful in sorting out the deal for us and if you could pass on our thanks I would appreciate it. I will definitely consider using your company
Again in the future.
* All vehicle images and car descriptions on this site are for illustration and reference purposes only and are not necessarily an accurate representation of the vehicle on offer.
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